The atm have me my money. I was so happy…read more I drove up and put in my code so that I could get $20. I withdrew the money with no fees!

I have banked at many different banks and this is by far the best bank I have ever been too!…read moreEveryone is really friendly and efficient! I have also never had to wait!

Great service at our recent visit to UW! The lady that…read moreassisted me and my mom with her new debit card was very attentive. It was good to be back at this branch.

We have been members for over 10 years. We've stayed members due to the quality of service, rates &…read moremany local offices. Plus, the remodeled Wauwatosa office is very open, modern, and clean. My son loves the ipad kids area while waiting. Frank M, the financial advisor, has serviced us for over 5+ years now. Today, we just had our yearly financial check-up. Frank is very professional, precise & knowledgeable in many sectors. He always comes with many questions & suggestions for your life. He even answered our random tax return questions we had this year. This office also offers other services such as life insurance. Frank now has a local assistant at the Wauwatosa office & and Separate owen wealth management area, which is separate from the regular bank.

Have been with this bank for 15 years for our business. Their business online banking is a huge…read morepain. Downloading transactions for use in accounting software, settings change on their own, requires a new password if you don't log in within 30 days (requires a call to the bank every time, not a simple process) multiple verifications with many road blocks just to get in to your account. Once in, good luck downloading transactions. No link to tech support. Too small of a bank without the tech support for today's business banking. For years they charged us for paper statements which we like to have on hand. Only plus with the small Bank was the PPP was quickly approved.

If I could give Waterstone home mortgage a zero I would. During the coronavirus what they are…read morewilling to help you with is allowing you to not pay the principal portion of your mortgage for three months. And at the end you will or that amount in full. Utterly ridiculous in a time like this, this is how Waterstone stands behind their longtime customers. I will be refinancing my home As soon as possible somewhere else. Horrible. Horrible. Horrible.

This is my go to bank anywhere in the US. They always have money. Great people as well.read more

I love Chase Bank because there are so many locations and I am able to access a Chase Bank wherever…read moreI am - which is nice. The employees are extremely helpful and nice - especially when I got married and I had checks written out to my husband and myself in so many random ways. They were able to help me cash the checks, which was great because then we used the money on our honeymoon! The parking is pretty good so I have no complaints there.

I stop here for my banking needs here and there. However, my review is for the amazing help I…read morereceived at the branch today. I have had a lot of paperwork lately due to a few complicated matters. I needed something notarized in a hurry and was assisted right away. Kelly was informative, helpful and friendly. She treated me like a person, not just a customer. We were able to get through the paperwork pretty quick and then I was on my way. She was the epitome of perfect customer service! I'll keep going back to this location.

In these economic times, I already know a bank isn't going to pay me any interest so I look for…read morelittle things like: Free Checking Alot of locations No Fee ATMs for their customers Nice tellers when I go inside or use the drive thru Good hours A mobile APP (which I can use for most of my banking) An uncomplicated website. The Tosa branch is right down the street from me and they get a thumbs up for all of these things.

Friendly staff helpful guidance on CD rates. Interest rates on savings and checking accounts are…read moreawful and I'm guessing its bad all around. This bank is very cool looking as its pretty new and modern. Parking was ok they are near a pick n save. It's good to see more pnc opening in the area I use them when traveling. They are 4th or 5th largest bank...I think?

PNC bank is awful! I always run into problems with any sort of banking I do with them involving…read morechecks. They always seem like they are knowledgeable about a situation but then you hear 3 different things from other people working there. You can never get a straight answer from anyone. PNC in general is a horrible bank, I should have never left the bank I was with.

I came to this bank in search of a Medallion Signature Guarantee stamp. This is a special signature…read moreguarantee for the transfer of securities. It's a step further than a notary public, and not every financial institution even offers it. I needed the stamp for some estate paperwork. I used the handy dandy Internet to find somewhere that offers this service, and I found Wells Fargo. I called the branch closest to me to make sure they do, indeed, have the stamp. I was told that only the Mayfair location and the Mequon location offer the stamp. So off I go, to the Mayfair location. I came in and was immediately greeted by Rashad, one of the personal bankers. I told Rashad I needed a Medallion Signature Guarantee stamp. He told me he's the individual that does it, but they require a few specific documents in order to do it. That means I have to run back home, grab the papers I need and come back. As inconvenient as it is, I need the stamp, so I go home and come back with the proper paperwork. When I returned, Rashad seated me in his office while he grabbed the stamp from the vault. He asked for my ID and began entering some information into his computer. Here we hit a snafu. Rashad says I'm not in the computer. "Do you have an account with us?" Well, no, I don't. That's when I first learn that, in order to issue a Medallion Signature Guarantee stamp, you have to have an account with Wells Fargo for at least 60 days. Why didn't they tell me this on the phone, when I called? Rashad felt bad. I've already made 2 trips here, and they can't even help me. So Rashad actually jumped online and started calling around. Finally, the 3rd bank he called said they would be able to help me. While I don't bank at Wells Fargo, the customer service I received was top notch! Rashad went above and beyond by calling other banks for me.

Their ATM NEVER WORKS!!! Either it's offline or you can't deposit money. I don't have much time to…read morego inside because I work during their open hours. I didn't give a 1 star because their loan officers and tellers are incredibly helpful and courteous, but please please fix your ATM

Focus is a sister credit union to one I have been a member of in California since I was in my early…read more20's... many moons ago, LOL. This branch of focus is very close to where we live in Washington Heights and they allow me to do almost all of the same type of banking as I would be able to at my home CU. The folks that work here are all very knowledgable and friendly. I've never had to wait in a line and the service is top notch. They have their own parking lot and there is also street parking both on 68 St. and Milwaukee Ave. My only gripe, and the reason for not giving them five stars, is their sole ATM, in the front of the building, outside, is VERY old and tired. The CRT screen is almost burnt out and very difficult to see/read when the sun is not shining on it. It is IMPOSSIBLE to see/read when the sun shines on it. I'm sure they are aware of it; time to get it replaced.

It is a great bank to get loans and l am trying to get a loan for a house so l can be able to by me…read moreand my future family a house and l recommend this bank to my family and friends and may 2025 be our best year and good thoughts, amen

Low-budget place with low budget help. Very poor service, long wait times. Riffraff clientele as…read morewell. Sorry that I am a customer here

The customer service was terrible and the manager claimed I was disrespecting her when we were…read moretrying to find the $900.00 that Educators CU has lost.

This really should be, Educators Credit Union ON Appleton (in Milwaukee). It's not in Appleton…read moreWisconsin. I was bothered when we pulled up, long lines for the drive-through, parking lot at capacity, and inside, long winding lines for the teller windows. But there's this odd inviting community feel walking in, it seemed like everyone in line knew someone else in line, we were the only strangers in here. Most of the customers and all of the staff look African-American, I'm inclined to think that this is a real community bank (it's located in an African-American neighborhood). I've never had a problem with customer service at any Educators Credit Union branch, but this location is much friendlier and more efficient than the others. The tellers ran through the line so quickly, people suddenly at the front of the line had to be prodded to step up to the next available teller. But this efficiency did not subtract from friendliness, I don't think I've ever met nicer bank workers anywhere. Frankly, it was a little weird.