Okay the workers inside are great. The drive through is bad news. 5 stars on the inside, 1 star for…read morethe drive through.

Two thumbs down on their automated phone assistance. If you ever need to call, press 5 and tell the…read morerobot you want to speak with customer service. Otherwise bank elsewhere.

For a credit union they are fine, but oh my gosh, every time I am here the lines both inside and in…read morethe drive-thru are insane! They have 4 drive thru lines and it still takes at least a half hour to go through it. It is beyond me what takes so long and I've waited, told the person to put in checking, and they end up putting it in savings.

We have been repeat customers and have always been satisfied with the service in the past. However,…read moreour recent experience has been disappointing. Last year we leased a CR-V and were encouraged to purchase an additional warranty, even though we already carry full insurance coverage. Unfortunately, our car was later scratched, likely in a parking lot or similar situation. It appeared to be a minor issue, so we took the car to the dealer expecting the warranty we purchased to cover it. Instead, we were told that the damage was not covered and were given what felt like a weak explanation. I spent quite a bit of time speaking with different people in both the sales and service departments, but no one was willing to help or offer a reasonable solution. In the end, I had to go through my personal insurance to resolve the issue. Based on this experience, I would advise customers to be cautious when being encouraged to purchase additional warranties or coverage and to make sure they clearly understand what is actually included.

This place will sale you a complete lemon of a car . We have not had this car a year yet. And had…read morehalf of the engine replaced. And then the thermostat housing went out haad that replaced. Now we have to get the oil cooler replaced they sold us a lemon. We are getting an attorney involved. A consumer has a statue of limitations. On a vehicle they knew this car was horrible when they sold us this car.2019 jeep grand cherokee.

Shout-out to Lamar, who was very patient, professional and knowledgeable when we came to the…read moredealership to test drive a used Toyota Camry we found online. No pressure from Lamar or the sales manager (think her name is Heidi). Pricing was fair, but not a deal.

They just recently was purchased by Serra Automotive Group…read more Bought my Camry here when they were Don Jacobs. Came in this time for a recall, oil change, and tire rotation. Had a 7:00 appointment. Much of the operation is the same as when it was Don Jacobs. This dealership is not as large as some of the other ones in the area (Wilde, Brookfield, etc), but I have felt like they try hard to keep up. I "think" they did a good job. But took way to long, longer than they had promised. Even though I was the first car in the garage at 7:00 am. It took 6 hours for the work. And because of the delay, I had to get a shuttle home, with added another hour of my personal time. If they had given me a timely update (about the delay) I could have gotten a ride home on my own. When I picked up my car at 6:00pm, I discovered that they no longer have a cashier. So I had to wait another 15 minutes while a Service Writer was freed up to process my payment, and give me the keys. And even though they did the Multi Point inspection, they never went over the results with me. (looks like my Front Disc Brakes are in the "yellow" range). Not their best showing. Hope they figure things out.