Emily was fantastic! I haven't ordered coins in so long, she treated me with such respect and…read morepatience. She had me come in the store and was so nice about everything, I really enjoyed my customer experience there.

I really like this branch and its is not very far from work and not very out of the way to get to…read moreunlike the one around my neighborhood. I really only have to physically walk in to my bank about twice a year, the location varies on where I'm at in the city. I have noticed that banks are generally empty ghost towns in this day and age but this branch is never busy and I can get in and out quickly. The tellers are always friendly but chase is still starting to suck because they don't have a change counter for the customers any more so if your used to bringing in your change when the bowl is full, not any more because they only accept rolled change. I'm not about to count and roll $300 worth of change I have each year to deposit, are you fu*%ing kidding. There is a machine that can do all that so why would you take away my access to one. I'm going to have to get another bank that still offers a change counter for its customers. I see grocery stores have change counters all over the place but a bank who's sole business is money doesn't offer one is just intentionally pissing off there customers.

This branch of US Bank has greatly impressed me with its excellent service and knowledge of its…read morebusiness.

Opened up an account here today... family members also have an account here ... very nice little…read morebank in the town of Menomonee Falls... very fast and friendly service... everyone in this establishment is very friendly and professional... highly recommend doing business I this establishment

If all you need is checking services, it is 5 star. However, this morning I had a 10am appointment…read morewith a financial advisor. At 7:10 this morning. At 7:10 this morning I received an email. The email said I cancelled the appointment, but he understood and I could set up a new appointment. I did Not cancel the appointment. I called his cell number he had given me at 8 am. It has been almost 2 hours and no response. This is the second cancellation. The first one I found out about after arriving to the appointment! This is unacceptable. I have been with PNC since PNC came to town. I am very disappointed at this lack of customer service. Anyone know a good bank in town?

I had Guaranty Bank but found out they were shut down by the FDIC and our accounts were rolled over…read moreto a new bank. Hence, it was time for me to choose a new bank. I crowdsourced my Facebook network for suggestions and several people suggested either credit unions all together or specifically the UW credit union. Being a UWM Alum and having previously had a business account with them years ago, I decided to go back to them. I went in yesterday morning and was able to be seen right away. The banking representative I worked with was friendly, attentive, patient, and extremely helpful. The process was rather lengthy but very thorough and I left feeling extremely satisfied with the care and detail I received. Some of the things I really liked: -I loved how they printed the debit cards in-house so you can set up your pin, choose your card color, they go print it, and you leave with it same day. -I did receive an introductory credit card offer which allowed balance transfers with zero percent interest for 12 months, after which the interest rate would cap at a much lower percentage than the standard big box offers. -The website and mobile banking layout seemed pleasing to the eye, easy to navigate/user friendly, and simplistic/streamlined. This is appreciated, especially when personal banking has shifted to doing so exclusively/significantly online. -They are non-profit and member owned I will update this review after I have had their banking services for an extended period of time.

This location has to be the worst UW Credit union within the entire state. The staff are…read moreinsensitive, rude and condescending. I went into this location hoping to get resolution resolving the passing of my father and Jordan acted as if my questions were beneath him. He provided no guidance or recommendation, just told me that they were the busiest location (with three people inside) and there is nothing he can do. His insensitivity caused emotional turmoil at an already emotional time. As a member of 25+ years, I expected more from UW Credit Union and do not recommend this location at all.

I previously left a review for this bank years ago that was good, but after a recent experience, I…read morefeel like I need to update my opinion. My mom has power of attorney for her father and was withdrawing money from his account. During the process, she was asked what she planned to do with the money she was taking out. (the month of august he has 4 of his grandchildren's bdays and he was always a gift giver, not to mention he loves to still hold onto cash to buy things but thats none of their business) I understand a bank verifying someone's identity, confirming that a power of attorney is valid, and taking precautions to protect an account. I actually appreciate those safeguards. But asking what someone personally plans to do with money they are legally authorized to withdraw felt unnecessarily invasive to me. not to mention every time she has gone in for anything to do with his account she has had to deal with the same female bank teller who just seems to be a jerk. i thought it was just my mother who had issues with this person but turns out when i was telling my friends about what happened they too have had similar situations happen to the point they feel once they find a better bank they will be closing accounts with them cause they dont like the invasion of privacy and her attitude There is a difference between protecting a customer's account and making someone feel like they need to explain or justify what they're going to do with their own family's money. The whole interaction left a bad taste in my mouth and changed the way I feel about this bank.

I've been coming here for a cool minute and I'm happy. No reason to go to any other bank. Super…read morenice folks and at times when I've been in a pinch, they were very helpful and went the extra mile for me. Any questions or concerns I've had, they are very knowledgeable and informative. Thank y'all's for bein' awesome sauce!!

i had a problem with zelle got took for 40 dollars person never showed to do the job i call to then…read moresee if i could cancel the transaction but they could do it so i was frustrated at loosing the money not at the bank said maybe i should find another bank since you guys seem to not care .... hang up with them... then i get paid day later direct deposit....well they decide to close my account and not inform me of it and mail me a check on a thursday mail it friday.... not i have no money till i recieve the check and the explanation is in the note with the check great service just do what you want with my money and screw me over with my direct deposit 20 plus years now my whole family is going to find another bank been the family bank for over 60 years i guess when you expand from one bank to multi you just dont care about your costumers no more NEVER USE WATERSTONE.... oh yeah the bank app said disbursement for investments like huh what...

Easily accessible and easy to do business with and, finally, a location near my home!…read moreThe exterior of the bank is nicely landscaped and looks lovely during the summer months. Inside, it's typical banker decor......LOTS of rich, warm wood. Free coffee and cookies, if you're interested, and always a friendly, helpful face. 23/2014

I am so happy with the New Berlin branch of Educator's. The staff is knowledgeable and friendly…read more They go above and beyond to answer my questions and provide support.

I don't know why there aren't more reviews of this location, lots of regular customers love this…read moreplace. Staff are good, there's a consistent higher quality of bank workers at Educators. I can't wait until this pandemic is over and they get their coffee machine back up and running!

I stopped to get a withdrawal of $8,000. I was told the managers leave early and they need to…read moreapprove the larger withdrawal amount and the "managers all leave early." If managers approval is needed for transactions, then a manager should be present at all hours of banking transactions. It's my money and I can't access it. I've done large withdrawals from other locations without issues. I'll be bank shopping as I can't trust that my money will be available to me when wanted or needed.

The tellers at this bank are so friendly and welcoming. I'm glad I chose this bank. I've been…read morebanking with them for a few months and have had no issues whatsoever. I don't have direct deposit available to me so the check deposit feature on the app is wonderful.