Hired Avid to care for my father 24/7 at home for about 3 months. The caregivers frequently fell…read moreasleep at night while on duty and he was left calling out to them unanswered and unattended. The owners have a good program setup, they just don't follow through with it. There were constant issues and excuses. I would not trust them again to care for a loved one. We eventually had to fire them.

The team took care of my mother during her final days. It was a very sad situation for my family…read moreand it really helped to have the Avid team with us. I would highly recommend them and will send their Information to anyone who needs companions and caregivers. Thank you again.

I've had the opportunity to meet the owner and work with their lead RN and staff and they're a…read morefierce team of women that truly care about the work they do. Your family would benefit by hiring them to care for your loved ones.

Comfort Keepers was very professional and caring when looking after a family member of mine. I'm…read moreusually the type to watch over family on my own but due to circumstances, we needed pros to do the job. Comfort Keepers really made this an easy transition.

Comfort Keepers of Sugar Land, I just wanted to send you a quick note to thank you and your…read morecaregivers for excellent service. As you know my mom was in need of professional caregiver services. We did what I assume a lot of people in this circumstance do, we asked the people we knew for recommendations and you were recommended to us. My mom required what I would call high maintenance. I was worried that the people who would be sent over to us would not give my mom the proper care that she required after surgery. Theresa who was the caregiver consistently provide the highest quality care and gave me a peace of mind. Whatever the circumstance or emergency, she handled it professionally and with great dignity. Comfort Keepers of Sugar Land gave me the complete confidence that my mom was safe, comfortable and well cared for. I am not normally the type of person who is easily won over and I don't ever remember writing a letter to thank someone for their services. In this case, paying the bill and writing this letter doesn't seem enough to thank you for the great service, professionalism and kindness that your company provides and the people that you hire.

My family entrusted AYS with the care of my elderly dad with moderate Alzheimers. One of their…read moreemployees enaged in misconduct that caused emotional distress and compromised the trust we placed in the company. This employee was writing checks and having my dad sign them. Also, she wrote herself a $500 check. While the individual's activities were completly unacceptable,what also concerned us was how the company handled the situation. We had her removed immediately but I'm not sure if she still works for the company or not. Our hope is that AYS takes the opportunity to strengthen their hiring practices and employee oversight. We cannnot recomment their services.

I used this company for a few months after my mother got out of the hospital + needed some extra…read morecare (she lives in Houston). My goal was to have compassionate, consistent, empathetic care - particularly for the prices they charge. Initially, the owner, Rudy, came out to meet with myself + my mom, saying that he wanted to do so to orchestrate a good match, which was lovely. Unfortunately - the "matches" (multiple) we had over the following months simply did not align with what Rudy projected. Almost daily, we had a different person show up, with varying values + levels of investment in their jobs. One young woman was even filling out applications on her phone for additional jobs while she was at my mother's house. Another told me (after I saw urine on the toilet seat + asked her about it) - that none of the caregivers ever sit down on the toilets, that they all squat when they use them. I was shocked, on so many levels, actually - that I didn't really know how to respond. So I ordered disposable toilet seat covers for them to use (I don't know if they did?). Another told me - that even though we were being charged $40/hr, she was only making $12/hr, which wasn't the explanation Rudy had given us to begin with. He gave us the impression that the higher the rate, the more the caregivers would be paid. Apparently not - this caregiver shared this information with me completely unsolicited. There was one woman who felt safe to me, but for the most part, I didn't even feel safe leaving my mother alone with them, which is kind of the whole point. Overall, while they did fill in until I could find a reliable, stable CNA via another source, this company's network of caregivers felt like a mishmash of untrained, somewhat uncommitted, unprofessional (for the most part), people - who were just there trying to get a paycheck for the moment. It was off-putting + uncomfortable. I'm sure it's challenging to find people who really, authentically care + want to be there doing this job... but - honesty is important, integrity is key. Those ingredients inform the entire experience, it seems.

Ok I don't know where to start but I will say that this company is a blessing but let me tell you…read morewhy I say this. We all know there is a shortage of caregivers and the help for our love ones even with finances it's impossible to give what you can so many times we give the bare minimum. My father lives in Houston from Minneapolis where he had quality care and I had no clue what to expect but he had no choice but to live in Houston. Now I have to help out and I had no clue where to call or what to do because I'm not from there but I know his health was declining and his emotional and mental state was going right with it. My aunt can't help anymore with my fathers health she feels he need around the clock care so she called me and told me about a place she saw at an informational called insignia and she just gathered the info so I can call and it's a free consultation. Well I called without reading anything because I was desperate. My goodness I spoke with this amazing woman and she calmed every nerve I had and told me about the difference in the help I'm asking for vs what I needed and assured me they can fit it just for him. I balled my eyes out speaking with her because I feel horrible not being there to help and she gave me my time to vent and listened ... she said she wants the same and I believe them. I just want good quality of life for him. I will say I feel confident by the phone call alone and follow up call that he will be in good hands, and kudos to the team member I spoke to that taught me so much. I thought everything was under one umbrella. I will say to anyone just call and let your mind be at ease because it is hard and if I can say this and I'm out of state and my father is in Houston and he's able in an affordable way have the help he needs. You need to call.

I cannot thank insignia HCS enough for the compassion, professionalism, and support they provided…read morewhile caring for my aunt, who was living with dementia. From the very beginning, the staff treated her with such kindness, patience, and respect--it was clear they understood the unique challenges of dementia care and went above and beyond to ensure her comfort and dignity. What meant the most to our family was how personal the care felt. Her caregiver wasn't just there to assist--she became a trusted companion. She knew how to calm my aunt during moments of confusion, made her smile with familiar routines, and communicated closely with our family so we always felt involved and informed. Knowing that someone truly cared for my aunt as if she were their own family gave us peace of mind during an incredibly difficult time. IHCS made a difference not only in my aunt's life, but in ours as well. I highly recommend them to any family navigating dementia or Alzheimer's care--you'll be in the most caring hands possible.

I have used Innovative Nurses & Sitters and found them a real asset. There people have come to…read morerelieve me so I can go to the grocery store. They are on time and follow my instructions. They truly care about my wife and me.

When I first started working for this company all went well just last year like 2025 I started…read more not feeling appreciated the Staffs in the office John & Megan does not know how to talk to you and when I reported it to Mrs. Barbara she really didn't do anything about it. Everytime I would call for more work nothing seems to be available so I filed for unemployment I was not treated fair in the end so I would not recommend anyone to work for this company because they can not be fair at times and I'm glad I have moved on when one door closes a better one opens

Sadly my other home care company ghosted me the day before my father discharged from rehab, leaving…read moreme scrambling for care and making calls on a Saturday. Although Temporary Home Care did not have staffing in my area on such short notice, they recommended another company that was able to help. Temporary Home Care did follow up with me the following Monday to make sure my father had care, and they had even found staffing for him if necessary. They were very understanding and supportive of my situation, and that level of consideration and care means a lot.

I've been searching for routine daily care for my mother and stumbled upon PamCare that is local in…read moremy area. Once I called to get a consultation, I was immediately put at ease because finding care is not an easy task. I set up a time for them to come in and meet my mother and was given great details of the day to day tasks. It's been three months now and I can't be more pleased and my mother has been more upbeat and happy with the caretaker that comes to care for her. I've also recently learned they also offer services such as pre and post natal or surgery care. I would definitely recommend them as your first choice for you or your loved one!