Specialties
Encore Caregivers is a Personal Assistance Service (PAS) licensed by the Texas. Encore Caregivers is a non-medical service that sends professional caregivers into a client's residence throughout the Greater Houston area to help in three main categories: ADLs (activities of daily living), companionship, and light housekeeping. Encore Caregivers' staff make a significant, positive impact on a client's quality of life and brings a family much needed peace of mind.
Most often, seniors prefer to remain at home and Encore Caregivers is there to make sure that the home environment is safe, healthy and welcoming. But, wherever the senior needs help, throughout the Houston metropolitan area, Encore Caregivers is there to provide expert care
History
Established in 2009.
In 1996, husband and wife Nora and Mike Aden bought Cameo Caregivers, a small in-home care agency. They built it into one of the largest private duty, in-home care agencies in Houston.
In 2004, Nora and Mike sold the agency, but in 2009, Nora and Mike launched Encore Caregivers.
In 2015, when Mike and Nora decided to retire, they brought in friends, Marilou and Milton Schopper to take the reins. Milton has decades of experience as a business owner and consultant. Marilou has an equal amount of experience in public and private sector communications and public relations. Both have personal, family experiences with dementia and Alzheimer's that bring vital knowledge and empathy to the table when advising families on care choices for their loved ones. Under their leadership, Encore Caregivers remains the solid, caring, skilled and professional in-home care choice for Houston's seniors.
Meet the Business Owner: Milton and Marilou S.
When founders, Mike and Nora Aden asked their friends Milton and Marilou Schopper to take the reins of Encore Caregivers in 2015 -- they cemented the future of a solid in-home care agency for Houston's seniors. The new owners dived into the business with a mission of providing the best of senior care and offering seniors the full extent of the independence they desire.
The work is significant, and the high quality of care offered is very rewarding. When Milton and Marilou came on board, they decided to have 10% of their caregivers and 10% of clients (past and current) surveyed by telephone each month. They hired the highly regarded HomeCare Pulse company to compete the surveys. In 2019, Milton and Marilou got the word that Encore Caregivers had won a national award, the only one given to a Houston agency. Again in 2020, Encore Caregivers received the national award, based on client and caregiver feedback. As continual improvement reaps rewards, a 2021 award is close at hand.