My mother was in home care with this company for about a month...24 hr care. They changed shifts…read morewith precision, always keeping the new worker updated. Medications were ordered during evening shifts and arrived at our door in hours. I am unfortunately needing to call hospice for another loved one. I will recommend this company again.

If anyone has to go through the experience of having to select an at home hospice care service,…read moreBayou City Hospice would be the perfect decision. I had the unfortunate pleasure of working with Bayou City Hospice and EVERY single worker (CNA, Nurse, Adminstrative Representative etc.) we encountered exuded an impeccable level of genuine care, thoughtfulness, and empathy that made the level of sadness/mourning that my family experienced (daily) while participating in at home hospice, just a little bit more bearable. The training that each worker experienced as it pertains to bedside manner and just seeing a patient and a patient's loved ones was evident with every encounter. It is clear that they instill in their workers the importance of tenderness, thoughtfulness, and care in a very effective manner. I hope to never need to need hospice care again, but if I had to, I would definitely start with Bayou City Hospice.

I dont even know where to begin! This place is amazing! My mom was there for about 2 weeks and the…read moretype of treatment she received was great! Her doctor was amazing!! Her nurse viviana hisquierdo was super attentive and helpful!Her physical therapist Michael Calloway and Raven S WERE SIMPLY AMAZING!!! Her speech therapist Lauren reyes was very sweet and helpful!Case manager stephani made everything so easy for us and helped us with everything we needed,she is so sweet and kind ! The place is very clean and organized!! Definitely recommend it for you or your loved ones!

Wow! I have had to go to Encompass, after back surgery! They are amazing!!! They are professional…read moreand have the best team! I have been back to them each time I had to Rehab! I tell everyone about them! They asked me my goal! I told them I wanted to be as independent as I possibly could! They extensively worked on that everyday ! They got me where I could be independent! I worked hard because they wanted me to succeed!!!!!

Absolutely horrible!! I booked an appointment with them for Monday, received a text message 2 hours…read morebefore my appointment saying the provider was not available and that I needed to reschedule, not even a phone call! I asked if we could do at least the bloodwork part of my appointment as I had already gotten the day off from work and had to drive 1 hr to the clinic. Was told yes so I went in, they didn't even had my paperwork ready and wanted to charge me for a full visit even though the provider was not there. Anyway, one work day wasted on this extremely unprofessional place! Do not waste your time here!

I had a very great experience with Kimberly Cares. She's very understanding and knowledgeable about…read moreproper healthcare.

This company has helped me out of some tough situation and got me back up on my feet! I had to have…read moreemergency surgery early this year, and I came home. My husband had to work so I was all along the home care, sent over a caregiver. She was so kind. She helped me in every way possible. She never got impatient, she just constantly asked. What can I do to help? I really appreciate candis for opening this company and higher and such compassionate caregivers.

HeartKeepers provided skilled, compassionate, and personal in-home care throughout the final years…read moreof my grandmother's life. I would recommend their services without reservation.

Heartkeepers took phenomenal care of my mother for the last years of her life. They became extended…read morefamily to us. They were always very professional when dealing with her physical and medical care, but also thoughtful, engaged and committed to her emotional wellbeing. She was safe, happy and content in their hands. We never received a call asking us to solve a problem or issue that arose. Instead we would receive a call describing the problem and what had already been done to resolve it. Their care for our mother was remarkable.

I cannot say enough wonderful things about this recovery team and their establishment. From the…read moremoment I arrived Sydney, Taylor, Charada and Sofia made me feel completely cared for and supported during such an important part of my healing process. The entire team was incredibly kind, attentive, and knowledgeable. They truly knew exactly what to do to make my post-op recovery as comfortable and smooth as possible. The facility itself is absolutely beautiful. It was not only a relaxing, comfortable environment, but it was also fully equipped with everything needed from hospital equipment to undergarments and everything you can think of for a smooth and successful recovery, and did I mention luxuries! Food was delicious and prepared by professional chefs to meet our recovery needs. High in protein and low in sodium to achieve exceptional results. Every detail was truly thought out to support a smooth recovery. Sydney the owner was especially amazing very attentive, organized, and always on top of everything. Her team's level of care and dedication gave me so much peace of mind during my two week stay. Not only did I leave with a wonderful recovery experience, but I also left with new friends. The kindness, compassion, and genuine care from everyone there truly meant so much to me. I am beyond grateful for everything they did and would highly recommend them to anyone needing post-surgery recovery care.

I loved my experience, Sydney, Sophia and Charada took amazing care of me. So attentive and…read moreknowledgable. Everything I needed was provided. All I had to do is bring my PJs and a Toothbrush. These ladies are a godsend!!!

I can't say enough good things about Red Bear Care . The are…read moreprofessional, kind and caring. The staff is extremely knowledgeable and friendly!

I want to share my experience with a team member, Shanika. She came for ten days and was…read moreexcellent. She came on time every day with a smile and ready to help me. I had foot surgery and needed help. She iced my foot, fix lunch, help with my laundry. She took me shopping for items I needed and I got dizzy but she was there in a second and sat me on a box while she got a wheelchair. She took me to doctors appts., pharmacy, labs. When she left the kitchen was clean and neat. She even got my mail. She's wonderful, kind, caring, and neat. Thank you so much. Rachel Randle June 24, 2025

Initially, I believed this hospice company would be a good fit, as it came highly recommended by a…read moreclose relative. However, that impression quickly changed once we arrived home with my mother. Communication from the nurses, aides, and company as a whole was inconsistent. We were told oxygen would be provided shortly, yet it did not arrive until two days later, and only after we had to follow up. A regular schedule for visits was never established, and although they sent help when we called, we had to make the call each time. I found myself constantly reaching out with questions. While the RN assigned to us was wonderful, she was only available one day each week. During the less than two-week span we worked with this hospice, the LVN who visited appeared unprepared and uninformed. I had to show her how to drain my mother's ventilating drainage bag, along with other essential tasks. My mother was supposed to receive anti-anxiety medication on her first day in hospice care, but despite repeated requests and ultimately the threat of changing providers, the medication wasn't delivered until five days later. When my mother began showing signs of the active phase of dying, I had to call to ask what the plan was for support. The responses I received were vague and unhelpful. I asked if someone could assess her or if we were simply supposed to call once she passed, as well as how arrangements with the funeral home should be handled. Brittany, a representative, responded, "Oh, no one got the funeral information from you? That should have happened on day one." The entire experience felt unstructured and chaotic. The only positive aspect of this experience was the RN who came when my mother was within eight hours of passing. He was compassionate and attentive through the night, staying with us until she passed. However, after he left, we waited alone for the funeral home to arrive. Now, ten days after her passing, the hospice company has yet to reach out with any words of condolence--no email, phone call, or text. As an RN with over 30 years in healthcare, I would never treat a family going through hospice in this way. I strongly encourage families to conduct thorough research before choosing a hospice provider to ensure their loved ones receive the compassionate and structured care they deserve.

Fritzie is our nurse- she is FABULOUS! very caring and always answers texts right away with any…read morequestions. Jackie is our aid... SUPER SWEET and so caring. They are making my parents so comfortable as they reach their next life! THANK YOU!