Just wanted to share the good experience my family had with this home health agency. My mother…read moreneeded nursing and physical therapy services after her hospitalization and Esprit was the agency we got referred to. The nurse Sene and physical therapist Chris were both very professional and patient with my mom. Through their patience and perseverance, my mother was able to walk again without any wobbling and she even developed the confidence to go on long walks within our neighborhood! I'll definitely recommend this agency if any loved one needed any therapy and nursing services at home.

Amazing service and very nice staff. I called to inquire about possible service for my grandma and…read morethey were very helpful. They gave me all the information, and also told me what services they would provide if need be. I recommend them!

First of all everyone I met working for Exceptional Home Care are very friendly and very…read moreknowledgeable. They are experienced, they care and they are helpful. My sister is getting eye surgery for cataracts soon, and the staff is able to take her to her appointments AND do the necessary care in the home and shopping. They are wonderful people!

When my Dad was sick, we had a series of home health care workers taking care of him. One or two…read morewere wonderful, most were somewhat less so. I wish we had known about Exceptional Home Care then! Genet Bersoma, the owner, makes sure that each person she sends to my Mom's house is a caring, careful, professional care giver. We find her employees entirely trustworthy about showing up and taking care of business while they are there.

Exceptional care. My father in law is very very happy with his care givers. They keep us informed…read moreon things when need be. They are very helpful & compassionate to him. Im so happy we found them. They have gone above & beyond to help

We used the Silver Spring branch of Specialty Care Services and had nothing but wonderful…read moreexperiences with this organization. Venise helped coordinate all of needs while assuaging all of concerns and our care giver, Yancy, was a gentle, ameliorating soul who was always kind as she was helpful.

We absolutely love Lorraine, she is wonderful and makes such a difference in our lives. Her…read morepositive energy, compassion and professionalism gives me peace of mind every day and makes a challenging situation feel manageable. We could not have asked for a better or more dedicated caregiver for my brother. Thank you!!

Connect Home Care provided in-home care for my beloved mom when she needed respite care. I have…read morenothing but gratitude for their compassionate care. Their management worked very hard to properly select the right aides for my mom, and we genuinely appreciated the people who took care of my mom at home in time of her need.

My elderly mother is currently receiving personal care with this agency after her recent hip…read moresurgery. The management is very professional and the care giver staff is friendly, kind and always greets you with a smile. My family and I couldn't have been more satisfied the care she's receiving and will continue to refer to anybody else who might benefit from similar care services. In fact, with Connect Home Care we never felt there was a shortage of attention available to either my mother or to us as a concerned family. Their price is affordable and competitive and their schedule is also very flexible. Their Registered Nurse went the extra mile of making my Mom feel comfortable and keep her dignity. They are also very attentive to my concerns about my Mom. I would recommend it to anyone else for a similar situation or need.

This relatively new Agency is owned and operated by well experienced Health Care Professionals who…read moreemploy only experienced well qualified CNA's for home care and only equally well qualified professionals for other levels of care, PT, OT, ST, LPN, RN, etc. They provide care coordination and active care management as part of the service provided. The owners personally evaluate the patient's needs and recommend, provide or facilitate approaches to meet those needs. I have an elderly non-ambulatory Alzheimer's patient care need. Zamzam and Murana Janneh evaluated the situation and provided two very well qualified, experienced and reliable home health aides for a 10/7/365 situation. A physical therapist was brought in to provide needed attention to muscular lack of use and range of motion issues. These 3 people have had a tremendous positive impact in the few weeks they have been of service. Ongoing interaction with the primary care physician (PCP) and interfacing with other medical providers is a continuing function. The owners are actively involved in assuring quality care on a continuing basis. I am extremely pleased with the range and quality of services received. I highly recommend Awareness Home Healthcare for individuals or families needing home care services.

DO NOT rely on this agency for quality care or consistent coverage for someone you love. My only…read moreregret is not writing this review sooner to warn families but it has taken about a month to recover. We hired them earlier this year and went through 3 caregivers in 3 months, finally deciding to terminate the agency after the last caregiver quit their agency because they weren't giving her enough hours (which they tried to pin on us). They have a major employee retention problem and I do not believe they properly vet their employees before hiring them (i.e. no background check, in-person meetings or calling references before they send them to clients' homes). We dealt with significant difficulties, including: (1) inexperienced and unprofessional caregivers; (2) caregivers showing up late for shifts or not showing up for shifts at all; (3) unprofessional administrative staff who are terrible communicators -- one would call both caregivers and clients multiple times in a day without leaving voice-mails and when I decided to terminate after citing problems with their agency he sent me a response that he thought their agency was "perfect"; and (4) the agency's inability to find coverage for shifts or replacement caregivers when there's an issue.

I contacted a number of home care agencies for my father's home care. We settled on Nurse next Door…read moreNorthern Virginia.The person that cared for my father was kind, caring, competent and professional. We couldn't have asked for better.

I would not recommend this agency. We found that many of their caregivers were not professional…read moreand often spent most of their time on their phones. My Mother didn't require a great deal of assistance but she certainly deserved a caregiver who was engaging. All of the nighttime care that they provided slept the entire time, every night. I know this because we had cameras set up which we notified the agency of. We had a few caregivers who were lovely, but often time we had to ask for substitutions. When my Mother passed they didn't even have the decency to reach out to us. Even when I text one of my contacts with The Key to notify them of this I still never heard a single word. It is clear that they are a business and care more about making money then the care they provide. Very disappointed.

I have used several firms over the years to provide nursing aide and companionship to my…read morequadriplegic wife over the years. None of them have provided the high-quality services that Home Care Assistance of Fairfax has done. Their aides have been perfectly-matched to the physical and emotional needs of my wife. Their aides arrive timely, are very conscientious while here, and leave with warm assurances to my wife. There is no question of when the aide arrives or departs as the aide must "clock-in" and "clock-out" using the homephone of the patient. Billing is weekly and in any form the client choses-electronically of paper check. I recommend this firm without hesitation