Had issues with what I thought was my battery and wanted to get it checked. Initially, I went to…read moreanother AUTO place and a gentleman there with a quick look and listen to the car, said they could replace it, but did not stock the same brand that it was in the car currently. I didn't like his attitude or the way he checked the car so I went to Advance Auto Parts and the gentleman there took time came out, took the cables off the battery cleaned everything off and the car was much better.

Juan Marante, helped me get the correct oil for my car and decided to even take his time to look at…read moreit. He gave me so much helpful information on what's going on with my car and who can help me get the right fix up with the leaking issues. I will definitely come by over this Auto park, great workers here!!!

10/10 needed a part for a mower , special u-joint and these guys had it and made it super easy for…read moreme to get. Even measured with calipers to ensure fit , Will definitely be taking my business here , and a discount for paying with cash!

This is the last true auto part left in Naples. Great people if they don't have in stock they will…read morehave it quickly.

I had an incredible customer service experience today at Auto Zone on Pine Ridge Road in Naples. My…read morecar navigation screen was smeared/scratched in advertently when it was recently cleaned. Ugh. I went to Auto Zone and spoke with Crystal about the problem. She knew instantly what product was needed. I purchased it along with microfiber cloths. Crystal herself went to my car in the lot and applied the spray to the towel and worked on my damaged computer screen for a good 7 minutes. Problem solved! It looked brand new. Crystal is an outstanding representative of Auto Zone and went beyond the call of duty. Many thanks!!

Sam k Very helpful and polite…read more Diagnose problem on battery and replaced it in no time

Part stores are like banks it comes down to convenience services and location. I like this store,…read morefar more than the other one on 951, They seem to be quicker and the waits are rarely 3 deep for check out or to find parts. The parking lot is hard to get out of some times I go around back to the bank. So I end up going to the intersection and wait for a light. If they don't have the part they usually will check if other stores inventory and have it wait up front for you to purchase.

Bob did a great job helping me with my windshield wipers. Highly recommend. Thanks bob!read more

Old fashion southern hospitality is what I got Needed…read morewindshield wipers for the front and back of my car They have lowest price guarantees and since they also install for free I came. This store is new but we know the brand from up north It's an easy find with a red huge sign and they stay open late till 9pm even on a Sunday night Along this busy road there are many competitors but I chose to try them because it looked easier to access and the strip is newer next to the Asian Market Took only a few minutes from beginning to end and I was back home watching the Bears game on tv The store is new, sparkling new, organized, a good size shop. Lots of specials offered, y'all com on in now!

Very impressed with this store! Jerry was very kind and helpful. Will return ...... Thank you!read more

Never had a problem. Are you going to have to wait? Yea if you don't have an appointment. Good…read moreprices. They get the job done.

( 1/2 star) Frustrating, Unprofessional, and a Complete Waste of Time…read more On September 22 at 4:15 PM, I went to Walmart Auto Service located at 5420 Juliet Blvd, Naples, FL 34109 to buy a battery for my 2015 Dodge Journey. I was told installation was free, but that promise quickly unraveled. The associate confirmed the battery location--behind the front bumper left front wheel, easily accessible by removing a plastic cover. But when he asked the mechanics to install it, they flat-out refused, saying it was "too much work." No inspection, no attempt--just a blanket refusal. I asked to speak with the auto service manager, Wilson, who claimed it was Walmart policy not to install batteries unless they're under the hood. When I asked to see this policy, he admitted he didn't know where it was written. He then changed his reasoning to "safety concerns," pointing at the plastic push pins, and finally settled on "too much work" as the ultimate excuse. I escalated to Victor, the acting store manager, who offered a hollow apology and said he'd pass it along to his superior. He didn't even ask for my contact info until I prompted him. I wrote it down myself. I bought the battery anyway, only to discover at home that it was the wrong one. Returned it, got a replacement--wrong again. The terminals were reversed. I had to go back a third time to find the correct battery myself. And guess what? I installed it at home in under 35 minutes. Walmart Auto Service failed at every level: poor communication, refusal to help, lack of accountability, and poor employees training selling the wrong product--twice.

Aaron was positive, professional, and such a Big help. He looked for the correct windshield wipers…read morefor me and replaced them for me too. He was amazing and fast too. The world needs more nice guys like him. Feeling so thankful! Such a blessing, as it is going to rain tomorrow. He also made sure they worked correctly. He deserves a raise. Thanks again.

EXCEPTIONAL ZONE! I came in with angst and left with so much gratitude and appreciation. The store…read moremanager, Aaron, guided, directed and assisted beyond the normal "zone" of assistance. He helped me resolve my issue with his calm demeanor and professionalism. Any customer should rest assure they are going to be helped by Aaron who has the knowledge needed to fix your issue. I have purchased batteries and this visit was a rear view mirror. The team is well trained and has the customer as their priority. Thank you Aaron!

I took my 10 year old Audi here after a friend had recommended the place, and I would never go…read moreanywhere else in Naples. Kevin, the owner is wonderful, and he has occasionally taken care of a problem with my car without charging a fee. I intend to keep my 2014 Audi convertible until one of us dies, and with Kevin's care, my Audi will probably outlive me, They do excellent work at reasonable prices, finishing when they say they will. My wife takes her even more ancient Audi there as well, and we have never had anything other than truly exceptional service. They are located downtown very conveniently on 10th St., and fifth Avenue. I feel incredibly lucky to have found a talented and honest auto mechanic.

Had an "unplanned" service on Yukon with them. The wheel bearings had failed and the car was in bad…read moreshape. Brought it in on a Friday and had it back within 24 hours. Car has never run better. Did not expect or even request such a fast turnaround given the nature of the problem. Courteous and explanatory - a good experience start to finish. The owner, Kevin, takes pride in what he does and has years at it to back it up.

I am so frustrated with Tamiami Hyundai. Last time when I was there to change oil they charge me…read moreover 300.00 Now I need to change my tires and I couldn't fine a key for remove the lock. I call the Hyundai they said: you have to bring your car here because we have to do and they will charge me WTF. This supposed to Come with the car firsthand and if I have a flat tire?????? What I would do????! So mad

Vehicle was finished ahead of schedule unfortunately work was not completed due not having parts in…read morestock to complete one of the two recall repair items. This was after I mentioned my concern for this possibility a week before while affirming the appointment. I had asked to let me know so not to have to make an extra appointment. I was told at the time not to worry "we get parts in everyday". Then after being told this I noticed the wiper blades weren't changed out that I had requested and sales guy had to run to vehicle to change them out and hit me for $60 charge... for wiper blades.