3 people in my family have been coming here for years. On our drive over today my son mentioned…read moreswitching to a different practice. His reason being anytime we come, there is always a problem from check in to check out it's never easy. He is 100% correct. I said let's just see how today goes. We arrive to checkin and they mentioned doing a breathing test before seeing the Dr. I told them when I made this appointment this was to get information about a new medication, we did not want to do the breathing test. They said no problem they would make a note. When they called to confirm, I reminded them we did not want the breathing test. Again no problem we will make a note. At check in she said "we have you down for a breathing test and to see the Dr.". I reminded her we did not want to do the breathing test. The look on her face was awful, like I mortally offended her. She then tells us well if you don't do the breathing test there is going to be "a bit of a wait". Ok but we made it clear all along and yet it seems to be a problem. So needless to say they proved my son's point, and this will be our last appointment here.

Everyone in the office were very nice and the doctor is very helpful and explained everything about…read morethe tests, blood work, and vaccines required to boost my antibodies.

I have been a patient of Dr. Thakrar for a few years now and she is fantastic…read more This office is great! I also get allergy shots here. They are very organized and always prepared. Much better than a Scottsdale practice I went to previously. They squeezed me in for a telehealth visit a couple of weeks ago when I was really sick and my PCP was unavailable. Laura Jochen, a family NP, was very good. Instead of just quickly scanning my chart, Laura took time reviewing my medical history and asking questions to help adjust my treatment. I have been to see a lot of Doctors over the past couple of years for various conditions. This remains the best practice I have visited. Kudos to them... I highly recommend them!

Nurse Laura severely harmed me overdosing me with allergy shots. Go see a real doctor not a nurse…read morewho plays doctor. I suffered for months and no one cared, especially not her. Run as fast as you can away from this horrible place.

Nice doc, nice staff, but they did nothing for my concerns. Doc said, "Well, I've never heard of…read morethat," and never addressed it. I paid co-pay, United Health Care/Medicare said that was all I needed to pay. The doc's office wanted another $50. I sent the billing dept two hand written notes about billing UHC again, which they ignored. The only communication from them is the threat of going to collection. The billing dept is inept, and the doc is unresponsive.

Have been a patient of the firm for over 10 years. Very pleased with my care and the willingness…read moreto explain. The PA Heather O'Connell is a real gem. She really cares and goes the extra mile.

From scheduling an appointment to treatment, every single staff member was incredibly helpful and…read moreprofessional. Dr Ortega is phenomenal. Highly recommend!

I was lied to by the doctor. He showed me how they do the test on my daughter and me claiming that…read moreit's not very painful. Once the nurse got to work my daughter went first and I had to sit there with my eyes wide open, jaw dropped seeing my daughter scream in agony, begging for the evil nurse to stop. This is worse than getting a tattoo and I have a full sleeve. I told my coworker who went to a different location for an allergy test and he said his daughter was not tortured like we were. Stay away from this sick place! I knew I should have ran when I heard children in the back screaming to stop. Keep your children safe from this place people

Awesome Doc!! He REALLY WANTS you to get BETTER!!! Listens to you!!! Super friendly office staff…read moretoo!!

Wonderful doctor. He listens…read more.. I've been seeing him for almost 10 years. I moved to the area from Austin Tx and missed my old allergist dearly until found Dr. Rishi

First, Dr. Rishi is very attentive and I liked his enthusiasm. The quality of care is not the…read morereason for my low review. I am a small business owner with less than stellar health insurance and a VERY high-deductible. I found that Valley Allergy is in my network. I sent them my insurance information and made an appointment. I wanted two allergy tests - one for food and one for environment. I was told I needed to split them into two different appointments. I got my test results and left happy, until....I received my bill: Two allergy tests: $1760 ($880 each) Office visit #1: $492 Office visit #2: $268 Total Cost: $2520. My insurance picked up a portion of the cost, but I was left with a total out-of-pocket cost of $933. When I called the office in shock, I wanted to know why they did not warn me when my insurance did not cover such high (and in my opinion), ridiculous costs? I spoke with two different individuals who offered me no assistance. They stated they do not run insurance in advance unless asked. They weren't rude but they weren't helpful either. So, I write this as a warning to small business owners or anyone with a high deductible. Ask the office staff what they charge before you go in for an appointment. DO NOT make the same mistake I made.

I started here with Dr. Ezzre and since have seen Drs. Lussier and Cronin and they are all really…read moregreat. Very skilled, knowledgable, and easy to talk to. Dr. Ezzre really takes her time with me to address all my concerns. I am so happy to have switched from a traditional doctor. Updated-Still going here several years later. I've seen most of the new drs here and they're still all great! The lab tech and medical assistants are super competent and friendly. My family and I come here for almost all our medical needs. They offer lots of alternative treatments and have supplements on site. Dr Ezrre has made a huge improvement with my fibromyalgia symptoms that even my rheumatologist has not!

Incredible care by a wonderful staff. Our whole family goes here and they provide the type of…read morehealthcare we all need!

I have very severe asthma. I went there on the recommendation of my pulmonologist at Arizona…read morePulmonary Specialists. I originally started out going to an asthma doctor in Illinois who was an allergy and immunology specialist for one of premier medical schools in Chicago. When I moved to Phoenix in 1996, I used an allergist my doctor in Illinois recommended. After 4 years, my allergist moved to Las Vegas. He suggested Arizona Pulmonary. I've been with them since 1999. I have been taking Fasenra since 7/2020, and my asthma dramatically improved. I even lost 180 lbs from not having to be on prednisone except if I got sick. Everything was great, I looked and felt terrific, until the Fasenra stopped working about 18 months ago. It wasn't sudden, but noticeable. My breathing got worse. I was wheezing and coughing more, which I blamed on a month-long stay in the hospital in 1/2023 due to double pneumonia. Nope. It continued to go downhill then finally dropped off a cliff. I was put back on high dose steroids, which triggered me eating everything in sight and at night, causing me to gain 55 lbs. I was taken off the Fasenra completely in February of 2025. I was put on a trial of Dupixant in late March, which worked great for my breathing almost immediately, but gave me every side effect in the book, also almost immediately, too. It was so damn frustrating. My doctor there, Dr. Mason, felt Dr. Manning might be helpful because he didn't want me to fail the last medication available, Tespire. Perhaps there was a systemic allergic response he could avert? I went there not expecting a lot. Wow-was I wrong!! The people in the office were friendly and welcoming. The doctor, Dr Manning, was amazing. I could even imagine myself going to him for my asthma if anything happened to Dr. Mason to make him leave the valley (as my last doctor there had done a few years ago. In all, I'm very pleased with the care I received from Dr Manning. I'm hoping he can get to the bottom of the allergic reaction I had to the medication and, perhaps, the downward turn my asthma has taken in the last 18 months.

The doctor and injection staff at Allergy, Asthma & Immunology Associates (the Scottsdale location…read moreoff Shea) have been great, and the treatment process itself has been convenient and well organized. Unfortunately, the billing department has been a completely different experience. "Incompetent" is the best word I can use to describe what I have experienced. I paid in full, upfront, for my entire allergy shot treatment plan as an out-of-pocket patient. I even received a discount for paying in full. Although at this point, I'm not sure it was worth the hassle. I have a receipt confirming payment in full, and the office has verified multiple times that my balance was satisfied. Despite this, I have continued receiving invoices for charges I do not owe - NINE so far and counting. I was also told several times that someone would call me back to confirm the issue was resolved, but no one ever has. They have had over a month since the first call and weeks since the second and third. At this point, I wish I could bill them for the amount of time I've spent dealing with their mistakes. I have contacted the billing department THREE separate times and was assured every time that the incorrect charges would be removed. Nothing was corrected, and I received yet another bill today. When I attempted to call for a fourth time, their automated system disconnected me. It is incredibly frustrating to repeatedly deal with billing errors after paying a substantial amount of money upfront and being told multiple times that the issue had been resolved. Great medical care is important, but competent billing and basic follow-through matter too. This ultimately comes down to honesty, integrity, accountability, and competence. Five stars for the doctor and the injection schedule. One star for billing. Management seriously needs to address this department.

I was referred by my PCP, however, when I tried to call for an appointment the phone line was…read more"busy" for hours. Same thing a day later. No answer, no voice mail, just constantly BUSY. Only one phone number listed. Do they know that the phone is out if order? Or is it really "busy"?

The PA I've been seeing fir the last few years, Marilyn Roy, is absolutely wonderful. Thorough,…read morekind, smart with an excellent bedside manner. The office staff on the other hand are terrible. Very poor customer service any time you need to call in. It's nearly impossible to get things accomplished. They never return voicemails or phone calls. Constantly transfer you to voicemail boxes. They take weeks if ever to approve pharmacy prescription refill requests. It took six weeks for them to respond to my insurance company for a prior authorization request. They changed the provider I was seeing without notifying me. Made an appointment with Dr. Roy, showed up for my appointment only to find out a different PA was going to see me that day. I would recommend finding another allergist practice.

This office is a mess. My last two appointments had to be skipped because the office was running so…read morefar behind they couldn't "get to me" before I have to leave so I can make it to class. I will routinely be checked in for allergy shots for 20-30 minutes AFTER my appointment time and then it's suddenly my issue because I didn't check in early enough. There aren't actually allergy shot appointments despite them making you have an appointment it just goes by when someone checked in. It's a huge waste of time and a massive joke. The allergist I was seeing left the practice, I am routinely on hold for 30-40 minutes, get told they can't contact the pharmacy for medication delivery, and get billed for claims they submitted to my insurance (and the insurance paid). This whole practice is awful and I would suggest avoiding it if you can.

This review is specifically for Dr. Jennifer Hill. I'm not typically a big review writer but felt…read morecompelled to write one for her because we had such a positive experience. She really and truly cares about her patients and took the time to answer our many (many) questions about our son's food allergies. Dr. Hill is extremely knowledgeable about the latest advances in treating food allergies and really takes the time to understand the patient's history and the complete picture. We felt very confident in her care and wouldn't hesitate to recommend her to anyone!