This company did an asphalt patch in my driveway. It cost $1200.- (and my comparison was another job I had done 2 years ago for about 20 times larger surface area and for only $3000.-, with great quality and look).
Anyway I accepted their budget. However the quality of the job was extremely poor. For example: in high transit area (garage entrance), the material comes out when the car goes over and small little tar rocks are all over the place all the time. Also, the tar melts and gets in the wheels and trashes my garage.
When I complained, the owner came by my house to see the work without ringing my bell to talk to me in person, so I can show the problems and ask for clarity.
Then called on the phone and said: "I admit it is not a great work, but it is because of the time of the year and temperature" (however the patch I had done was about the same time of year...), "that was a very cheap price, I would not do it for less than 2000.-" (I did not argue the price when received the quote, and still he did not explain how 20x larger would only be 50% more cost). Then he did not compromise on any middle ground between the 1200 and the 2000 to get things right. Finally, as I was totally disappointed with the job, his only offer was to come and "take his asphalt out and maybe I just leave it somewhere in your house". Yes, he threatened me and it is recorded in my phone.
In summary:
- No accountable for the low quality
- Extremely expensive relative to other providers
- Threatens a customer with damages to his house.
I hope this helps others to avoid the risk. read more