We had a flat tire while in the mountains....yikes! It was near closing time when we arrived at…read morethe tire shop.....but Canon and the crew got us taken care of and fixed us up with new tires at a reasonable price. Manager Canon showed us professionalism and integrity while dealing with an unexpected tire problem and expense. Thank you for your good customer service.....and quality tires and warranty.

I have purchased over $5000.00 worth of tires from this store this year. But their customer service…read moreis horrible. After being completely ignored today when I went in to purchase another set of tires, I am done with this store. They ask you to shop locally, then treat you like garbage. Discount tire will be my tire source from now on.

A nail in your BMW tire is definitely not the kind of Pinetop adventure you hope for--but the team…read moreat Big O Tires in Lakeside turned a stressful situation into one of the best customer-service experiences we have had! We had no idea where to take our BMW, so after a little Googling, we decided to give the local Big O Tires a try. Before we had even fully stepped out of the car, a friendly young man from the open service bay greeted us and asked how he could help. We explained that our front-right tire had picked up a nail, and he immediately said he would get right on it. Inside, the two gentlemen at the front desk were equally welcoming. They explained that they would inspect the tire and let us know the cost once they had a better look. While we waited in the nice, cool lobby, they even brought us bottled water. Such a thoughtful touch! Thankfully, the tire was repairable. The technician showed us the nail afterward, and it was surprisingly long--we felt very lucky that he was able to fix the tire and get us safely back on the road. Then came the biggest surprise: there was no charge! That kind gesture may have been intended to earn our future business, and it absolutely worked. We will gladly be Big O Tires customers after receiving such prompt, friendly, and generous service. They even recommended a nearby Italian restaurant for lunch! The Lakeside location offers tire repair and other vehicle services, but what impressed us most was how genuinely helpful and welcoming everyone was from the moment we arrived. When you are away from home and something goes wrong with your vehicle, finding people you can trust makes all the difference. For tire service, auto care, cold water, friendly conversation, and a great local lunch recommendation, we highly recommend Big O Tires in Lakeside!

I was so impressed by the customer service here! I needed service done on my truck and after a…read morehorrible experience with the dealers service department my daughter recommended Big O in Pintop. She made the appoint and I was not disappointed. Great service, Great price, Great customer service. So grateful to have found a place I can trust.!

Was in town for Fourth of July weekend and discovered a nail in my tire. I called Roberts Tire, and…read morethey got me in right away -- on a Saturday morning during a holiday weekend! The staff was very friendly, the waiting room was clean, and the service was super fast. They found the nail and had the tire repaired -- we were in and out in just 20 minutes. Other nearby shops were either closed or had long waits (up to 1.5 hours). Roberts Tire took care of us the second we pulled in. Highly recommend -- they really saved the day!

Great service and pricing on tires is better than others out there. Will be back when time to…read morereplace all 4 tires on my Jeep.

I got the oil for my F150 changed here. They were competativly priced ($32 I think) and very…read morefriendly. It was not the fastest ever, but I also wasn't going to a chain where I drive in one side and out the other. This more of a full service place. I walked down the street and let my dog play in the dog park about 3 blocks down and even with someone ahead of me it only took about 40 minutes. Thanks guys!

I stopped here to get my tire changed. The younger guy (James is his name I think) assisted me…read moreright away. They have a "waiting area" for customer's... But I stayed outside... It wasn't very inviting, it had lots of tires in the room, old chairs and books and magazines. When the repair was finished, I proceeded to pay there was an older guy at the counter. He didn't greet me nor was he glad to see me. He just told me my total, I paid and he gave me my change... At least he said "thank you"... Will not be returning to this establishment for my business...

Had a rough start with one of the employees. We did not communicate well, or to be fair, I didn't…read morelike his answer. The store manager intervened handling the situation very professionally. His response was above and beyond what was actually required or expected. I was very happy with the outcome. Kudos to the store manager. I would definitely recommend this business. Thank you.

Had a GREAT Service This Morning at the Discount Tire in Show Low ... Took in My Toyota Tundra To…read moreGet My Tires Checked and Ad Air ... Just Wanted To Give a Shout Out To Joe Who Was So Personable ... He Gave Great Service and Will Definitely Be Back When I Purchase Tires ...

Very rude, said it is no longer Jones Tire and Auto when I called... they hung up on me 1st time I…read morecalled.