This dentist office is horrible & I need this to be on record. I have a horrible toothache and came ro them to get ot checked out in January. They discovered I have an active infection in 1 of my teeth. No Antibiotics were prescribed, however they did ask me to come back 2 days later to see their surgeon for a root canal. And that root canal would cost me over $3k and I had no dental insurance at the moment. They also informed me that they have only ONE surgeon who comes root their office once a month. I decided to get insurance so I wouldn't go into debt. By the time I got the insurance, The surgeon was booked for February. I asked them when he was coming in March, they said they didn't know, but would put me on the waiting list. I told them if they don't contact me before the end of February, that I'll be going elsewhere because I have an active infection that they prescribed NO antibiotics for. - March 2nd comes around, still NO CALL. I called them and aakes when their ONE Surgeon would be there. They said "They didn't know". I threatened to leave and find a more competent dentist office. They said, "Hold on one sec" and put me on hold. When she came back to the phone, she told me she was able tk reach the surgeon and hes coming on March 12th. Since that waa 10 days away, she preceded go take mh dental insurance info ans told me that everything would be $1600+ Instead of over $3k. She asked me to come into the office ASAP so i could work out getting approved for some type of subsidy to pay the rest of my bill. (ALL THIS OFFICE CARES ABOUT IS MONEY) - So i came in yesterday, 3/5. I asked the nurse why NO antibiotics were given to me, she denied that they never gave me any. She completely forgot everything about me. I won't say this woman's name because I truly believe she went out of her way to help me, but the people that run her office are people that don't care much for the African American demographic that dominates the community of Laurel they're located in. I'm not sure if it's a racial issue or a social one. I believe all the doctors here are Asian American. --- Either way she tells me that she can get an antibiotic prescribed for me ASAP. She went to find the doctor and said he ended up leaving early. She then told me that their ONE Specialist that comes ONCE a month, just rescheduled his visit to their office from March 12, to March 20th. Mind you, i have now had an infected tooth in my mouth for nearly 2 months since they 1st found it in my mouth. And the only reason I have has in my mouth this long...IS BECAUSE THIS IS AN INCOMPETENT DENTIST OFFICE THAT PUTS THE FINANCIAL LANDSCAPE OF THEIR PATIENTS AS THE TOP PRIORITY! Im a business owner with a Wife and 3 children. My insurance isn't the best like it used to be. It's Sad to see offices like this in our community that Prioritize Financial Class before the Urgent health care needs of the People of the community that they're supposed to serve. - IF YOU DONT MAKE A SIX FIGURE SALARY...DO NOT GO TO ASPEN DENTAL OF LAUREL, MD. read more
