1. Aspen Dental - Indianapolis, IN - E. Washington St

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Indianapolis, IN

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Aspen Dental - Indianapolis, IN - E. Washington St

2.7 (19 reviews)
Closed • 7:00 am - 5:00 pm
Updated a few days ago

Services - Aspen Dental - Indianapolis, IN - E. Washington St

Cavity treatment

Dental exams

Tooth filling replacement or repair

Aspen Dental - Indianapolis, IN - E. Washington St Photos

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So so teeth

I was lied to. And i hate being lied to. I have severe trauma from being kidnapped, raped and held for 2 months. Its bad. I dont like men. End of story. I am not going to lay there with a guys fingers down my throat and not fight. Its uncontrollable. I will panic. When i tried to address my concerns and past trama, by asking for nitrous gas and possibly an anti anxiety med before the 3000 dollars worth of extensive dental work....i was lied to, and told BY THE DENTIST that NO DENTIST office offers that in the state of Indiana ( i just moved from the west coast) Folks, i was blatantly lied to. My past trama and current safty level completely disregard for a blanton 3000$ cash grab. Good to know what my mental health is worth to this DENTIST. Side note: not too happy with the teeth either. To sum up: spent 3000, was skedualed for 3000 more, found out through my husband's VA dentist, that i was 100% lied to multiple times, and this dentist has no problem putting someone l

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2 years ago

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2 months ago

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1 year ago

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3 years ago

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2 years ago

My dentures fit great. Staff very friendly. Dentist was awesome. I recommend aspen dental to everyone.

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3 years ago

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2 years ago

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5 years ago

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3 years ago

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5 years ago

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14 years ago

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12 years ago

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6 years ago

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8 years ago

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10 years ago

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12 years ago

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10 years ago

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9 years ago

Dr.H.Vu is great!!! She takes really good care of her patient's. Definitely treats you like family. The whole staff is great.

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Ask the Community - Aspen Dental - Indianapolis, IN - E. Washington St

Washington Street Dentistry - Cosmetic Dentistry Indianapolis

Washington Street Dentistry

2.9(7 reviews)
0.9 mi

Not an honest dentistry, I must say. I originally went to this dentistry to get specific work done…read more After a bull story about how you have to get scaling and cleaning done - you end up waiting over a month to get the real work done. This is so the dentistry can pump you and the insurance company for as much money as possible. It's the name of the game in health care today and everyone knows it. Another thing they do is tell you that insurance will cover things that will not be covered. They are completely misleading with a waiver form and they know this. Dr. Church plays that game with patients. He never really fixed the problem I first came in for. So, three visits later and I am still waiting in line to get work done. This is a great example of why the health care system in America is broken. It's all about maximin cash. It's NOT about the patent. So, don't let them push scaling and polishing and all kinds of other routine garbage on you. They gave me a cock and bull story about how scaling will prevent inflection when we do the actual work you wanted, etc. Dr. Church is a bit of a con man if you ask me. He pushes treatment that you may not need. He knows this, but of course will never admit it. Reputable dentists in foreign countries never do this to you!!!

Dental Service is good, CUSTOMER SERVICE is eh. :-( I've been coming to this dental office for…read moreabout 15 years. While my hygienist and Dr. Church are both excellent--professional, kind, and thorough--the front office staff is consistently rude. Their demeanor is very curt and dismissive, which has left me feeling unwelcome and undervalued as a patient. It was not always this way. Their unprofessionalism makes for an unpleasant experience. I recently referred my elderly mother to this office, our experience with front staff was once again less than desirable - very disappointing. A dental practice should provide great care AND excellent customer service, but the front desk is failing in that regard. I hope management takes steps to improve this. I do wonder if they would allow their front staff to be this unprofessional if they were located in Carmel or Geist.

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Falender Lawrence G - Name of business

Falender Lawrence G

2.8(24 reviews)
1.4 mi

I had the good fortune to be referred to Dr. Falender by my dentist when I had to have a front…read moretooth removed last January - a very emotional experience for me. I knew my decision to get an implant as opposed to a bridge would be a long journey. My first experience through today (my next to last appointment before the final crown) has been exceptional. Both Dr. Falender and his staff have been consistently professional, compassionate and courteous. He and his staff have been exceptional at explaining this process and timeline to me and anytime I had questions, my calls were promptly answered and returned. Contrary to the comments left by "Amy P.", Dr. Falender's staff were very proactive in verifying my insurance benefits before the extraction and throughout the (almost year-long) process. Again, his staff was very clear on what would be covered and what my out of pocket costs would be prior to the extraction, which I greatly appreciated. While I hope to not have future tooth extractions, I know that if I need an oral surgeon in the future, my choice will be Dr. Falender and his team.

I was referred to this office for wisdom tooth removal and had a deeply disappointing experience…read more During my consultation, I provided my insurance information and specifically asked the staff to obtain a pre-authorization from my insurer outlining all costs before I agreed to schedule. I was told my out-of-pocket cost would be $250, so I proceeded based on that assurance. After the surgery was completed, I unexpectedly received an additional bill for about $300. When I called to ask why, the employee I spoke with was abrupt and unprofessional. Instead of helping clarify the charge, she pointed to fine print in a signed form and immediately threatened to send me to collections within 10 days if I didn did not pay. I ultimately paid the collections bill to protect my credit, but the situation could have been avoided with honest communication. When I called again, the office manager admitted they never actually pursued the pre-authorization I had requested. I was then told their standard practice is to estimate or "guesstimate" costs based on prior experience with insurers rather than confirm coverage in advance. That approach is not transparent and directly contradicts what I was told before scheduling. Although the manager apologized and accepted responsibility, the office refused to refund my payment after checking with corporate. I also developed a post-surgical complication. Because of this office's limited hours, I had to return to my original dentist for care. My dentist found broken tooth fragments pushing through my gums that had been missed during surgery, requiring additional treatment. I filed a complaint with the Better Business Bureau to seek resolution. Even after the office manager had taken blame, the practice actively battled the BBB report. Only after the case was closed did they finally acknowledge their error. That resistance to accountability was extremely frustrating. I chose this office solely because I was given clear cost information that turned out to be only an estimate rather than the verified authorization I requested. Accurate communication about billing is essential in healthcare, and that responsibility rests with the provider. Based on misleading pricing, inadequate follow-up care, and poor accountability, I cannot recommend this practice.

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Falender Lawrence G - Lawrence G. Falender, DDS

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My $375.00 "quote"

Aspen Dental - Indianapolis, IN - E. Washington St - oralsurgeons - Updated October 2026

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