The type of care was amazing. As someone who has anxiety and has special needs they went beyond…read moreexpectation. The office was so kind and so supportive and very beautiful. Definitely recommend

Totally disappointed. This place has great dentists and hygienists BUT their billing is deceiving…read more They purport that they accept all insurances so you assume that when they tell you you won't have to pay for basic services that you won't have to pay. Unfortunately... I received a large bill. Come to find out that only Delta is "preferred" and they did not accept my insurance's fee schedule. Even though they informed me that the X-rays, initial appointment, and cleaning were free, the services turned out to cost around $300. I tried to tell the billig department that I was told it was going to be free but the company line is that everything is an estimate and that my insurance coverage is between the patient and their insurer. Pretty sad especially when you agree to services because you are told they are free. Went to this place for over 20 years...never again.

I have been very very happy with my decision in switching to Vanguard Dental: where you are…read morelistened to, respected, not rushed and don't feel like just a number! The staff is absolutely wonderful and warm. Candace is my fave! She was so understanding and explained everything that she was going to do. I will not going anywhere else for my dental needs!

Definitely a dental/medical factory feel to the experience. They stopped taking my insurance and I…read morefound out after I received treatment. Supposedly I was sent an email. On two separate occasions I arrived for appointments only to be told that my hygienist was not available. Again, the office manager claimed that she, "tried to call me." I had no voice mails or missed calls on my phone. TWO SEPARATE OCCASIONS. I understand the need to be a "for profit," business and I am sure that dentistry has a lot of competition, but the front office experience can make or break a medical/dental practice. I get the impression that neither of the Doctors there are aware of how bad their office manager is running things. I get that you stopped accepting my Delta Dental Insurance (business is business) and I did not mind paying directly and being reimbursed after filing. However, when you add on to that the fifty-fifty chance that my appointment will actually happen or that the only messages I have ever received from the practice come from an automated confirmation drone calling service, It gets to be too much. My question to the Doctors who own this practice is, do you know what your front office manager is doing to your clientele? Do you care?

A few years ago I went to Derry Dental, haven moved to Derry in 2019. I had a little twinge in a…read moreleft bottom tooth. After an examination Dr Erick said that he needed to extract the tooth. When he did the extraction his fist slipped and smashed up against my top front teeth, fracturing 9 teeth. He surgically, in his office, went in and tried to remove the pieces of broken teeth. At some point he told me that he could not do anymore for me, he dismissed me. Having gone to three other dentists trying to help me I pretty much gave up and went for false teeth. A full upper plate. I have struggled with this all these years and the costs to the new dentists was out rages Right now I have a full top set that looks good built it hurts like crazy in the top center of my mouth. I am presently waiting for my new dentist to return from his vacation to start all over again. All I asked Dr Erik was for him to return to me, one of the thousands of dollars I paid him. I have tried but cannot get a lawyer to help me. Can you?

Experienced painfree dental services. They specialize in Invisalign and dental implants. Highly…read morerecommended!

Realized too late Berkal was all about the money. After all she has the mortgage to pay on that big…read moreoffice building she owns, not to mention the house she gave her parents and the new house she bought. So when she recommends those crowns-hide! I'll come around when I come.

This is the place to go if you want to get away from the we're running a business environment it is…read moreexceptionally clean there is no rush or wait time because it's the perfectly planned well balanced setting and it makes you feel comfortable. I almost don't want to tell any one because they will get more clients although they do need customers

Yay! I'm a fan! Well, as much as one can be for a dentist. My friend recommended Vanguard dental…read moregroup, specifically Dr. Mike. I'm not a good dental patient... yes I brush, floss, the whole 9 yards, but I'm a wuss when it comes down to the dental arts. Everyone here is very understanding and accommodating, very gentile, and just want to make sure youre comfortable throughout the entire appointment. The exam rooms have TVs, they offer all the new, high-tech dental doodads, and if youre REALLY nervous, as I am, they offer nitrous or Halcion at an additional cost. Dr. Mike is genuinely a nice guy too, hes personable and easy to talk to. He'll discuss all options, but theres never a high pressure approach.

Used to be a shining start but has gone Hollywood and lost his street cred. after spending several…read morethousand dollars annually here for 15 years, including $6,000 last year, he has the nerve to double by cleaning cost AND charge me $100 for an "exam" because as he told his hygenist to tell me (he couldn't face me himself) "you haven't paid for an exam in over a year." Well DOCTOR MIKE, you just lost a 15 year patient (and half a dozen of his family) of a bogus $100 charge.

This guy knows his stuff! No one looks forward to a root canal. His demeanor is calming, polite,…read moreand caring about your comfort. He had done my first procedure years ago. Not one bad memory of the experience. In fact, the opposite occurred. Recently I was told I needed an extraction or a root canal. I immediately made an appt. with Dr. Abdennour. The visit went just as well as the first time. FYI, his instruments are of high caliber just as he is.

I went there today to have a consultation with Mario Abdennour, DMD and had a horrific encounter…read morewith this pompous, arrogant Dr. Mario Abdennour. After reviewing his school history I thought he would be the best to have a possible root canal, but upon him walking in the room, and his demeanor, I wouldn't even have him touch my tooth. First his cvt Xray machine that takes 3D pictures was broke.. When i stated to him that my brother is a dentist and i have a few questions I need answered regarding the negative of a root canal verse an implant..he state "I don't have time to answer questions!!!!!" My time is valuable....I told him "you know this is a "Evaluation consultation" which means I'm paying for the questions I need answered". he just blew me off, so I left and let the office front know, his Harvard teaching and degree means nothing to me...he has no bedside manners and is arrogant. Dr. Rev. Dennis Bloom

If I could give less stars than 1, I would. I loved this dentist for my daughter. Very good with…read morekids. The receptionists let me know they accept my son's insurance. I had my appointment and was billed 1,000 dollars. I was then told they do not take my insurance at all. They refused to listen to me when I explained my son was having pain in his teeth. They drilled a chip in his front tooth and tried filling it. That came out within a week. They did it again and the same issue. I was told not to worry about it, it's fine. His tooth is now breaking down and causing a ton of pain and they refused to help. They even canceled my children's future cleanings. Awful to work with and care solely on the bill they can send you. Terrible experiences.

I had a terrible experience with this office (Nashua location) father was rudely pushed out of the…read moreroom during a sedation procedure. Nobody explained the process. They just started pushing him out the room with no regard if he had fear or an anxiety towards it I mean, you're literally watching your child be put to sleep for the first time after that Doctor has himself came and apologized I assumed everything was good. I called to reschedule an appointment for my son. months later I'm being told oh the anesthesiologist no longer wants to work with your family so now they're telling me I have to drive an hour to Concord to get work done. Mind you I had already been back to that office so why now am I all of a sudden not allowed back in the office? I called. I'm met with rude receptionist, rude people just telling me essentially just go figure it out and go find a new office it's crazy because I really in the beginning. Thought Haas was a good office but sometimes when you have the wrong people working in a good place, you don't get good service so beware of this dental office do not book with the Nashua location.

I was referred by our family dentist to have my son's wisdom teeth looked at. We showed up and was…read moregiven a ton of paperwork to fill out and then waited forever to be seen. The dental assistant told us they are going to do a full mouth x ray. I asked if it was covered by my insurance since we were not sure if we were going to move forward with the procedure. She left and came back and said the consult and the x rays were both covered by my insurance. They quoted a very high amount after the "insurance discounts" that was over $3K. We did not move forward with them. I then received an invoice for $132 for the initial exam that I was told was covered. I called and they said it wasn't. I explained that I specifically asked if it was and was told it was and if it wasn't I wouldn't have had it done. They didn't care. I received another invoice that states if it is not paid, my account will be turned over for collection. This is unethical and I wouldn't trust this office. They billed $435 to our insurance provider, and the dentist saw my son for about 5 minutes and we owe $132. I would not recommend this office to anyone.

Everything was great. The staff, the surgeon and the process! Amazing bedside manner.read more