Six years ago Northern Lights Exteriors installed James Hardie siding on our house in Ft Collins…read more Everything was fine until we had windows installed in a previous screened in patio. It was then when water leakage showed up in the patio. The first thought was a problem in the window installation. The window installer immediately came to investigate ( as any reputable contractor would) and found an area of flashing above ( more than a foot) where the windows were installed, that had been installed by the siding company ( Northern Lights) that wasn't sealing correctly, and he caulked the area, which seem to stop the water leakage. Only after a severe rainstorm, did we notice more water on the patio floor. I had already contacted Northern lights and a rep had come by( a few weeks later) but it took another month and a few more calls to get on their schedule to send a crew to address the problem. I talked with the owner, who was adamant about never having had this happen, but he'd send people by when they had other work being done in the area, I was also told that the 5 year workmanship warranty was over, which I already knew , even though the problem existed from the original installation, but wasn't noticed because the screens were letting the water reach the patio anyway. I was told that I would be charged $500 for his crew to be here. I said that I hoped he'd rethink his charge if his crew verified that it was a problem with the original installed flashing. Last week a crew was working in the area and were scheduled to come by . It was said to me by the crew leader and also his supervisor, that they did see where the windows installer had added some caulking to the flashing that had been installed by Northern Lights 6 years previously, and that they believed that by installing another ( longer) piece of flashing over the original flashing, it would fix the leak. The flashing was added, and and another storm came through the area, and the patio stayed dry. This crew spent about 90 minutes making the repair, and did a great job. I called the Northern Lights office the next day, spoke with the receptionist, to tell of the nice the workers, and to request that the owner reconsider his invoice amount, since it was an original installation issue. About an hour later, I received a bill for the entire $500, which I will pay because I really expected the owner to consider it warranty related, as I would have done if the same thing had happened with any of my businesses work. I definitely am going to share my experience with a few friends that are considering siding contractors for their jobs. After making my review, I received a call from Kristin, at Northern Lights, and got to explain my issues and also heard that the invoice sent to me right after my call to commend the repair that was made , was done be a different department, and was a coincidence that it arrived soon after my call, and was not in response to my call. Kristen was courteous, professional and helpful. In our discussion, we agreed to split the cost, and I was asked to please call them if the problem should arise again. It was refreshing to hear back so fast, and to be able to deal with a more people friendly person.

From start to finish our experience with Northern Lights Exteriors was seamless. Our roofing…read moreproject was managed by Jeff Crowley, a professional and knowledgable Project Manager. He assisted us in understanding our insurance claim, in choosing the best materials to suit our needs, in arranging the permit and material delivery and scheduling an excellent crew to do our roof work. The actual time of the work on the roof took just three days. All old materials were completely removed from our decks and yard. And, we have the security of knowing that Northern Lights is a local company who stand behind their work. We couldn't be more pleased with our beautiful and professionally built new roof.

Sure, they fixed 2 tiles (Boral Slate) in 1 hour or so for $475!! The tiles come out to maybe $30 a…read morepiece? Reached out to my community and other professionals - I was relocating and needed these replaced for inspection. Taken advantage of... "yeah. That guy took advantage of the situation for sure. Each tile is no more than $20 at the bone yard. Probably took the guy all of 30 minutes." He was here for an hour or so and spent a lot of his time sitting in his truck. I have the videos in the alley where he parked and while he was on-site. Shop around folks.

Roof Check is fairly new to our company, and we work with a lot of vendors. While we were out of…read moretown, we had a roof emergency, and they were able to get onsite the same day and fix what was needed. They are trustworthy, and Tina's communication and customer service are top-notch. She made us feel confident knowing she was handling the situation when we couldn't be there. Our company prides itself on delivering a white-glove experience, and we're thrilled to find a partner that does the same. Highly recommend Roof Check!

The crew from Reitz just finished my roof today. 100% satisfied with the sales, quoting,…read morescheduling, material delivery, workmanship, and cleanup. Thoroughly professional in all the project steps and very easy to do business with.This is the third time that I have used Reitz in nine years (damn you Colorado hail!), and they are very consistent. I highly recommend this company

These guys are fabulous! I've used them for over 20 years, they've roofed 5 homes for me, they do…read morean excellent job, and they are quick and clean! They arrived at 7AM with a team of 8 workers, had the old roof off in one day, then installed the new roof the following day.

GreenPoint Roofing did an absolutely fantastic site job with a quick two-day turnaround that…read moreinvolved removal of an old damaged shake shingle roof followed by install of foam polyiso boards plus Owens Corning asphalt impact resistant shingles along with new gutters and downspouts. The end result is an amazing new Class 4 roof system that provides excellent home weather protection along with a very attractive house appearance. The fact that the old roof disposal followed by new roofing material installation was completed in a quick two days was absolutely amazing! Finally, the GreenPoint team helped complete an official State Farm document with the required roofing installation information and certification which helped create a reduction in our residential insurance premiums based on the newly installed Class 4 roof system.

Chris and the GreenPoint Roofing team did an amazing job! I had several unique challenges with my…read moreroof, and I truly believe they fixed underlying issues that had existed since the house was built in 2001. Beyond the high-quality repair, Chris and Scott (the owner) went above and beyond by working directly with the manufacturer to resolve a warranty issue on my old roofing. To top it off, their quote was more competitive than the other two bids I received. Exceptional service and great value!

These guys did a great job. Highly recommend they did two garages and awnings around a dome house…read moreand did a fantastic job very pleased and would highly recommend.!

They did a great job! Kevin was super responsive and very communicative throughout the process…read more They even assisted when our insurance company pushed back on covering hail damage. 10/10 would work with them again!

We sold our house and during inspection some broken roof tiles were found ,…read moreOur realtor had mentioned this company we gave them a call The owner Arron was at our door before the end of the day and completed the repairs immediately He understood our need for urgency as we needed the repairs done quickly. It was money well spent I think his prices were more than responsible And he was easy to communicate with and told him that I would definitely keep his number incase our new home needs anything done to the roof in the future

Aaron and crew did a full reroof of our house, replaced the skylights, and vented the attic. We're…read morevery pleased with the final result. We had a single concern regarding cleanup and Aaron personally addressed our issue immediately. It was a pleasure working with him.

Great service, great gutters. Steve installed my gutters...gave me multiple quotes when I decided…read moreto increase the scope of my project. Pleasant, punctual, cleaned up when he was finished and addressed my siding 'issues' (I brought the downspout through my garage). Would highly recommend. He did the work on both of my neighbors homes so I already knew he would do quality work. He did not disappoint. I'm ready for rain!! thank you, Steve!

Very happy with the service and installation of our gutters. We thought we needed to replace all of…read moreour gutters. David was able to quote us very quickly, quite reasonable and found a color that matched our new fascae stain. He even suggested the downspouts were in good condition after our reroof and most would not need replacing. As a small business owner we appreciated his work ethic and being a professional in his trade.

I had Bestway insulation 15+ years ago blow cellulose in our attics and crawl space. They did a…read moregreat job, and their prices were by far the best. Since then, I have referred hundreds of customers to this place over the years with my Window Company JDI Windows. All customers say they are knowledgeable, have more sevices for energy audit issues, and prices are very competitive. When it comes to blowing cellulose in walls or attics or thermal barriers for crawl spaces or insulating around canned lights, Bestway is who I recommend to everyone trying to seal up their home.

A few of our neighbors heartily recommended this place but for the life of me I don't know why. It…read morewas worse than pulling teeth for them to get back to me (they never did, I finally got 'lucky' and someone answered the phone), but then they never showed up, TWICE, no phone call and no apology. Instead, I got an earful how 'Steve' got no work done because he didn't adhere to his schedule and went to the wrong address. ??? Why do I care? I don't. Five hours after the fact and 'Steve' didn't check in with the office, and the office didn't reach out to say 'Oops, we did it again.' Not getting a third chance to not show up. **For a quote.** Imagine if we'd scheduled to do the work with them? As if. rec'd this defensive, unprofessional response from the owner, Debra W., who continues to demonstrate customer service doesn't exist at Bestway, although she did make my husband laugh aloud at her, so there's that positive, I suppose. "We aren't perfect and never said we were. We have been working 14-18 hours a day. I personally I have had 3 days off since the fires. The crews have had one day off a week. We are tired, we are exhausted, but we are trying to do the best we can. As a resident of Lafayette, and Louisville we are not gouging our neighbors like other companies. And we get alot [sic] of complements [sic] every day. So we must be doing something right. We don't make you sign a contract and we get the highest results out there so you are free to go with who ever you like." We did go with another firm, NetZero, who had excellent customer service, showed up every time they said they would, doesn't have one "sign a contract," has received numerous compliments and recommendations from our neighbors here in the Marshall Fire impacted neighborhoods (Superior and Louisville), did all the paperwork for us with the rebates, and charged a fair price, no gouging. Tip to Debra W.: next time you get a negative albeit honest review, instead of lashing out at the reviewer, take a moment to really read it and see what you can take away from it. If you still feel moved to reply, instead of being ugly and defensive, maybe say how sorry you are about the two no-shows and the poor customer service, that you are exhausted, etc., although that's no excuse, and you're sorry this customer slipped through the cracks. You can add that as a Lafayette resident you take treating residents of Louisville and Lafayette (and hopefully Superior, Broomfield, Erie) fairly. You didn't choose that path this time, perhaps you will the next.