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    Ashley Store

    1.5 (92 reviews)
    Open 10:00 am - 9:00 pm

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    I'm not sure if the delivery company is actually part of Ashely or a third party. But I will never order from Ashley furniture again. The sales team was very nice and helpful at the Westland location. Mark was great. They even got me a wheelchair because I was on crutches for an injury which made the experience much better. Delivery on the other hand was a different story! I was told 7-10 days. 26 days later my couch arrived, when they got here they took one look at the stairs (after damaging my walls to get the piece into the house) said it's late you and this looks hard - you can just call the store and pick a new piece I don't think I'll fit. Went to gardener white the next day and the couch was delivered the next day.

    Leg is half inch short!
    Gabie ..

    Worst customer service ever. I had a kitchen table and stools delivered yesterday. One stool after the delivery I noticed the leg was short. I called multiple times before I could speak to someone. I talked to Ashley (LOL) was given a ticket #. This morning I called the Woodhaven store talked to Harley who instructed me to call the customer service # because the ticket opened up yesterday did not exist. Is this how customers should be treated? So very disappointed! First and my last purchase from Ashley's home furniture.

    Sydney - BEST SALES PERSON EVER. STOP IN TO SEE HER!!!
    Tamar J.

    Went to Ashley's furniture looking for a new dining room table. I went on a good day, it was 25% off on everything that day. I was able to find what I was looking for. Shout out to Sidney, she was great from the beginning to the end. She was very personable, kind, and helpful. I would recommend going to see her if you are looking for new furniture.

    The couch we were supposed to get....and the wrong chaise that came with it.

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    4 months ago

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    4 years ago

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    Ashley H.

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    3 years ago

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    2 years ago

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    5 years ago

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    Ashley H.

    We appreciate your feedback, Tamar! -kl

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    6 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    2 years ago

    Products are junk. Customer service could care less about any issues you have or will have. Avoid this company unless you like headaches.

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    3 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    Page 1 of 3

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    Went to Ashley's furniture looking for a new dining room table.

    Mentioned in 6 reviews

    Read more highlights

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    Gardner-White Furniture - Don't want to repeat myself

    Gardner-White Furniture

    1.8(145 reviews)
    3.6 mi
    $$

    To be upfront and honest I'm writing this review on behalf of my mother who had mixed feeling about…read moreher experience with Gardner-White. Her plan that day was to visit Gardner-White and then La-Z-Boy in Canton, Mi with hopes of buying a sofa and recliner. When she was approached by a sales rep she told the person her plans for the day. The Rep responded with "La-Z-Boy is closed for remodeling". Mom trusted this person's word and then spent the next 1 1/2 hrs picking out her sofa, recliner and another chair she decided to buy. My mother said the Sales Rep was very helpful and really took care of her every whim. However, the next day she called La-Z-Boy and was told that they were not closed. She told them what the Rep at Gardner-White said and the La-Z-Boy Associate responded with, "The people at Gardner-White are liars". When mom told me her story I called Gardner-White and nicely told them her story. I was grateful that the Salesperson was very nice and accommodating to her but that's a shady move to lie to an elderly lady for a commission.

    This JOKE of a furniture store has HORRIBLE CUSTOMER SERVICE! We had a delivery of dining room…read moretable and chairs that had to be stored before putting them in the house. The house was under renovation We stored it in the garage still covered in boxed on December 31. We opened it today to put it together-it's damaged and unrepairable. When calling I was told they have a seven day policy for returning damaged piecesand that's too bad- We aren't doing anything for you. So be warned people this furniture store is a joke and I will never ever buy another piece of furniture from them; and be warned you shouldn't either!

    Photos
    Gardner-White Furniture - This is how bad we got it and we're promised a replacement which no one knows about

    This is how bad we got it and we're promised a replacement which no one knows about

    Gardner-White Furniture - Don't want to repeat myself

    Don't want to repeat myself

    Gardner-White Furniture - Don't want to repeat myself

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    Don't want to repeat myself

    IKEA

    IKEA

    3.1(512 reviews)
    3.5 mi
    $$

    After the check out line, there is their mini cafeteria. They sell pizza and cinnamon rolls and…read moreother small items there. I was craving and a cinnamon roll and decided to try theirs. It was less than $2 and was heated and good! It was handed to me in a bag (I was hoping to eat it on a plate but guess this is mostly to go stuff). I would probably get it again though. Very affordable.

    If you're one of those that love IKEA, it is quite the destination! There are some that find the…read moreplace a bit overwhelming and that's fair, it takes some time to get through the cornucopia of items, choices, products and visuals. If you want an "in and out" place, this probably wouldn't work, but if you want a true shopping experience, this is it! It's bright, colorful, interesting and there are massive amounts of items to choose and enjoy. There is also the advantage of being able to look at a piece of furniture, for example, and take it with you that day. So many convenient items as well that you know you want, but you haven't found it yet, it is here! Of course, being a food lover, I really like the cafe! They have the best shrimp salad! Reminds me of the old department store days when I used to lunch with my Mom and feel like a grown up. It's so fresh, tasty and affordable! The famous meatballs, mashed and gravy do not disappoint! The lingonberry jam makes you want to grab a jar to go. Gotta say, even their chicken fingers are good! Another crowd pleaser, the many desserts to choose from! The dining room has large windows and a wonderfully bright setting for an easygoing eating experience! Service: there really is nothing to speak of in the store. It's all self-serve and self check out. The cafe people are very nice though.

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    IKEA
    IKEA
    IKEA

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    Ashley Store - furniture - Updated May 2026

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