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Updated 3 months ago

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Nichole A.

Do not buy the Protection Plan. Total Scam. I bought it for outdoor furniture which included a patio heater. The thing is literally crumbling apart. When I filed a warranty claim, it was denied stating no electrical components are included under protection plan. (Not electric - uses propane heat tank). So why did the store sell it to me and why is the heater listed on the protection plan paperwork?? S-C-A-M

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2 months ago

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4 months ago

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3 years ago

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Hey Phillip, thank you for taking the time to leave us a review.

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2 years ago

Their delivery team is pathetic..... They don't handle customer goods well plus they are arrogant. They could improve on that.

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2 years ago

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8 years ago

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4 years ago

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5 years ago

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Hey Zack, thank you for taking the time to leave us a review.

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9 years ago

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17 years ago

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7 years ago

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9 years ago

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Ask the Community - Ashley

Review Highlights - Ashley

She ordered two of them for me and matched the online price (saved $40/piece!).

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BoxDrop Chanhassen - Couch and table with chairs from BoxDrop

BoxDrop Chanhassen

(1 review)

I have unintentionally been gatekeeping BoxDrop…read more We have been to BoxDrop twice and both times we were extremely impressed. The store is run by a family who care about their customers & will look out for them. This place is a huge warehouse full of couches, living room furniture, beds, tables, and more. The stock on the floor is all brand new and at outlet pricing -- their stock fluctuates and is never guaranteed, so if you like something you better pick it up! You can check their facebook to do a little browsing but I highly recommend coming in to browse and sit in the furniture before you make a decision. One thing that really sold us on this place was the financing that was offered. It's something like 100 days with no extra fees to pay off your furniture -- after that marked date there's a pretty big markup. Here's the really nice part: the guy who owns the place will help you figure out if the piece you're looking at financing is a good financial move for you. He'll help you calculate what your monthly payments would work out to be and even advises you not to buy something if you can't pay it off within the time before the extra markup kicks in. You can tell that he cares about the customers and wants them to have a good experience. I appreciate that SO MUCH. We love our couch and actually just paid it off this week. It fits perfectly in our house - the store has measuring tape for you to borrow - and really elevates our living room. We paid probably $60-$80 for delivery from this location to St Louis Park. It was a no brainer. Delivery setup was easy and speedy. Just keep in mind that all sales are final and that their stock is here today and gone tomorrow!

From the owner: BoxDrop Chanhassen, MN is a locally-owned and operated clearance center dedicated to serving our…read morecommunity with several nationally recognized Mattress & Furniture brands. Our unique model allows our customers to purchase inventory 40-70% Off Retail Value due to our low overhead, and at the same time provide a higher quality product and a better experience. Here you will find: Inner Spring & Economy, Pillow Top, Foam & Memory Foam, Hybrids, Adjustables and more, including non-traditional sizes! Everything is new in plastic and we carry Name Brands such as: Beautyrest, Royal Heritage, Sapphire Sleep, Albany, Hughes, Parker House, Steve Silver, and more. Come see us today and save hundreds on your next mattress, sofa, sectionals and more!

The Original Mattress Factory - Chanhassen, MN Original Mattress Factory Store

The Original Mattress Factory

(5 reviews)

We looked for a long time for a new mattress. We checked looked at The Original Mattress Factory,…read moreSlumberland and Mattress Firm. We bought at The Original Mattress Factory because their price was about 50 percent less then the other two stores for a mattress that was as good or better. Also, The Original Mattress Factory does not have sales so you know from the outset the price. The other two stores haves "sales" constantly and the prices are always changing which we found frustrating. We love our new mattress!

Honestly, your search is over, you've come to the right place. Get. this. mattress. This isn't…read morejust a quick "it felt comfy quick testing it in the store & was great" flimsy review... We have had the best experience, loving coming home to sleep in our favorite bed of all time for YEARS! The ORTHOPEDIC SUPER PILLOW TOP Mattress (formerly known as the "Premiere Pillow Top" mattress) @ Original Mattress factory is the absolute BEST MATTRESS EVER! We've had ours since the January of 2011 (it's Fall 2016) & my parents have had theirs since 2008, and we are about to buy a 3rd set for our guest bedroom! We do not even want to LOOK anywhere else, this is the crème de la crème, when it comes to resting your head at night, key work RESTFUL night's sleep. I unfortunately suffer from a number of chronic illnesses and chronic pain issues and needed a decent mattress after a work injury, my torso needed a good resting. My parents both have back issues and needed the best option for them to have their most restful sleep, and after I had slept a few nights in their bed, I knew it was also the mattress for us, and I always look forward to crawling into this wonderfully comfortable sleep palace. The Orthopedic Super Pillow Top Mattress (we both have the King set) is seriously magical, we are so happy with it, even though it was a bit steep to buy as college students, it is an important investment. We've given them over $3K, and about to be doing another $1K+ but considering we spend over 1/3 our lives sleeping & these babies are supposed to last 10-12yrs+ (warranty is 12 yrs, I believe), it is WORTH IT! Tried the gimmicky Tempurpedic, sleep number, slept in hundreds of hotel beds and tested out many other lesser mattresses, but nothing compares to THIS! You don't have the middle-man since dealing direct from the factory! Looking to buy again, but this time at a different location, as we've moved. Dont forget to turn & flip that mattress ever 2 weeks (they have an email reminder system for you if you're interested in that), it really helps the longevity & making sure you buy the box spring with it for the set, they're designed to go together. Seriously friends, your search is over... get this wonderful bed... you won't regret it!

Schneiderman's Furniture - The "warranty fix" comparison to the black pillow we don't use to one we do

Schneiderman's Furniture

(42 reviews)

$$$

Needed a sectional, as we just moved back to MN and needed new furniture. The selection was…read moreoverwhelming, but Matt Kruger was there to help us with selecting just what we needed and spent extra time to educate us and answer any and all questions we had in making our decision. The service didn't stop at the sale-he worked with us (paid 1/2 down cash) and worked miracles to hold the furniture until my new bank was open the next day to get a cashiers check to complete the purchase-whoever reads this, when you go to this store, ask for Matt. He deserves more than my accolades, and will definitely meet/exceed your expectations!

Hoping, for other's sake, we have just had bad luck. We…read morewent to Schneiderman's for a new couch, ottoman, recliners, and rug. I spent over 2 1/2 hours sifting through what appeared to be a very large selection of rugs, only to learn once I narrowed down my search to my top 3 choices, two of those three were no longer available to order (but still in the showroom as available samples). I moved on from my rug to choose my custom couch. The order was entered so I assumed all was good - yay! Nope! One week after ordering, I received a phone call stating the material I chose was no longer available and I needed to make another selection - which also meant changing my four accent pillows and returning the rug that I had purchased elsewhere. Lastly, our recliners were standard (non-custom) orders. We were given a delivery date of up to 12-15 weeks out! Because we were exhausted in this purchasing process, we agreed. Now, here I am....15 weeks out with no update. I called to check on the status of our order, only to learn it has been pushed out another 6-8 weeks - for STANDARD recliners! Prepare yourself for what appears to be great variety and selection in their showroom, but then learning, it really isn't an option, as well as 5-6 months to get your order! If we weren't already months into this process, I would cancel for sure!

Ashley - furniture - Updated May 2026

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