Bought my mattress from Richard, he was knowledgeable on all the beds and even stayed an extra 15…read moreminutes after close to wait for me to pickup. I would use mattress firm again for sure.

Certainly not sleep experts and definitely salesmen. I told them I needed a mattress for sciatica…read moreand side sleeper in medium firm and explained my hips were killing me from mattress I had at home. I was shown a mattress that was identical to what I had at home. A no go. So then he showed me what the salesman thought was the 'perfect one'. I loved the medium firmness of. Asked about returns and exchanges and was told I could exchange for another mattress or return it but 100.00 fee. I bought the mattress and after 40 days of my hips getting even worse, I decided to return it. Looked on line to see how to go about that and said cost 250.00 to return it. Looked at my receipt salesman gave me and it didnt state that. I also noticed the bed he sold me was for back and stomach sleepers! Omgosh, really??!? Decided to go in store and speak directly to salesman and he denied ever saying, to me and my adult daughter, that it would be 100.00 and that it was only for an exchange. He stated it was on my receipt and when I handed him my receipt, it was not on there. He also would not admit his mistake of selling me a bed that was not made for side sleepers. Buyer beware and get it all down in writing because it cost me 250.00 to return it because I didn't think I needed to doubt him. My daughter was my witness and we were both like ..omgosh! What a liar! And sleep expert? Ha ha! I don't think so. Not only that, when the delivery men picked up my mattress, I told them to look it over and see that all tags and mattress were in excellent condition. Driver stated, no need, it's never been slept in right? I told him yes...it has been slept in. Are they reselling used beds?? No idea why he thought that. Wouldn't surprise me.

I'm so happy a place like this exists! Mattress shopping can be so stressful when many of the…read moreoptions are online based brands. Because of deep sleep MN we could go and lay on our top brands we found online. They are a wholesale store front that helps with ordering, delivering, and returning mattresses at no extra cost. Birch beds, Owl Nest, and Harvest were the ones that stuck out to me the most. But overall the service was fantastic - we could lay on each bed for as long as we wanted and all of our questions were answered. Highly recommend making a visit if you're on the market for a new mattress!

Wow. Jessica knows her mattresses! We had some special requests for our mattress search. She was…read moreextremely helpful at navigating the impressive selection. This showroom is a great way to try out and compare mattresses sold online and then get a discount if you go with one. Highly recommended.

We were just looking. We had been to a competitor who had…read moreonly high priced mattresses and was pushy. We stopped at Original Mattress Factory on our way home. A soft spoken informative sales rep greeted us. Tim Clark. There was an array of prices, styles, comfort on the show floor. He proceeded to talk about the various mattresses, company history and the vested interest of employees in the company. He was like a friend in his demeanor and an owner. The mattress selection is excellent and he explained all the information on each one we looked at. They are made locally in Maplewood. We bought two orthopedic King, 14.5 inches deep with firmness rating of 46. That was a medium firmness, no pillow top as I am not a fan. The range can go to 100. Once you have a king size bed there is no going back for me. Two sided mattresses with handles allow you to flip them. Special support all around the mattress edges to prevent sinking. It was a high quality hugging, yet firm perfect and restful. Tim was patient. We never expected to buy that day But the price great and both my daughter and thrilled we will sleep better. They will remove old mattresses for $5.00 each. Yes just $5.00. Also a selling point! We are expecting delivery this week. I will update once we get our mattresses. 12 year(not prorated) warranty was a high selling point . Thank you for a great experience so far!

Warning: We purchased a mattress for our guest room, and we have had multiple visitors. They all…read moresay it's the most comfortable bed they have slept in, and they don't want to leave.

I have purchased two items from Slumberland in the past year. I mid sized faux leather couch and a…read morevery well-made chest of drawers. Very friendly, professional customer service. And the delivery is excellent. They make sure everything is set up perfectly.

I'd give zero stars if I could. Slumerland does not provide full service delivery, which is…read moreunacceptable for large pieces of furniture. Also the delivery guy was a rude pos. The store manager lied about having full service delivery. The business will open drop off at the door. UNACCEPTABLE.

This place gave me mixed emotions. I enjoyed the value this place has. The sales were/are great…read more Staff were warm and willing to help with anything. Some areas were neat and put together and others weren't. You have to inspect what you're buy from this establishment because items from their Clearance section could have been in a previous customers home and or in other places and brought to this location. A lot of items had chips and dents in them but overall a good value. If you're handy with a stain brush for wood and or sand paper, you can find great things here. In other areas, I wish there were more items to select and see. This place has major potential to dress their show room to beat all competition in the local area. I'm coming back to see if there is more to choose from.

I don't even want to go through the emotional labor of writing this, as it seems everyone else here…read moreas had a similarly maddening experience, but I need an outlet to express my anger. I visited Macy's Furniture Gallery IN-PERSON because it listed the items we wanted as being in stock and I didn't want to go through the mess of delivery. We got there and they - surprise - did not have the items stocked. We ordered two basic box springs and a bed frame. What unfolded over the course of the next two months were multiple scheduled deliveries that did not happen, no communication that they weren't happening, me having to follow up every time bc they were marked as "delivered" and them eventually delivering half the items on a day I had not selected or approved and wasn't home. I followed up about the missing bed frame, which was marked delivered, and they asked if I wanted a refund or a "redelivery". When I asked if they could provide an ETA on when we'd receive it, they said they had no idea. I opted for the refund, for my sanity, which they said would process in 20 days. 20 days for a refund seems excessive? Bottom line, it's so infuriating to deal with all of this for a basic box spring and bed frame. That you pay extra for to have delivered. I will never patronize Macy's again and will encourage every I know to do the same. What an absolutely hellish, soul sucking experience.

Did not catch the name of the salesman, but he was very nice and helpful. Needed a new mattress for…read morea certain price point and he pointed me in the right direction. Picked out a bed, and he had me checked out and the mattress strapped to my car in just a few minutes. Great fast service!

My uncomfortable $1000. mattress has a factory defect - they'll repair it, but want to charge me…read more$60 to send their guys & their truck to come and pick it up. Lousy customer service.

Very welcoming staff! I'll be in the market for a mattress soon and will be coming back here. I…read moreenjoyed the dream mapping experience, it was nice to see where my exact pressure points are and how changing the position of my feet and head relieve those pressure points. I can't wait to buy a cooling mattress from them!!

Hi Karla, Thank you…read morefrom the bottom of my heart for helping me get my sleeping needs under control! Someone once said that picking out a bed is just as hard as buying a car and I believe it, but you made it very easy for me... I have tried going to the bigger stores, but they are completely overwhelming for many reasons. It was actually very easy for me to work with you, since everything was organized and easy to understand and you have a very large selection of brands. I am happy to support this brand new Bloomington company, and I hope that anyone who is in need of a bed or an adjustable bed frame, begins by looking at your store first! I deeply appreciate getting a frame at a MUCH lower price than anywhere else. Thanks again and keep up the good work!

IKEA STOREMOLLA 6 drawer dresser - really nice, well engineered dresser that surpasses dressers…read moretwice as expensive do to quality of materials and design. I was really impressed with how solid and attractive this product is for the price. Highly recommend. A bit of advice. Go to this video which does an outstanding job of showing how to put it together. (there are a part of parts). https://www.youtube.com/watch?v=k6J_K6aYuoE

I met up with a friend here while visiting from out of town, and she suggested meeting at IKEA…read morespecifically to look at their fabric. I was a little skeptical because I thought they had discontinued their fabric line a few years earlier. I was pleasantly surprised that the fabric selection is officially back! The only thing is that you no longer need to cut your own from a bolt; instead, they sell it in precut 3 meter length. The patterns and quality are just as awesome as they used to be, and it is really convenient if you're working on home textiles or quick craft projects. The only drawback to our visit was the timing. My only piece of advice is to ensure you do not arrive 30 minutes before the store closes. IKEA is simply too massive to navigate efficiently under a time crunch, and you will not have enough time to browse properly. Give yourself a solid window to shop!