If you are searching for a mattress come here and ask for Bryan. Bryan is very knowledgeable about…read moredifferent types of mattresses. He took the time to show us what's available and even talked about other mattresses not in store. He was very friendly, easy to talk to and very patient. We were still trying out mattresses by the time they closed but he never tried to rush us out. Their prices are comparable to others and they have a four month price match if your bed drops in price. The store was nice and clean, which is important as many people are constantly trying out beds and pillows. Thank you again Bryan for helping us find the perfect mattress!

Patti and I stopped in your Maple Grove store as our first stop in our search for a new mattress…read morewith no intention of buying, we were just there to start our research. Then we met Charlotte. She was so knowledgeable about the products you sell and so personable we were able to discuss our needs and wants and to select the mattress that was just right for us! What luck for us that Charlotte met us at the door.

Had sleepless nights. Needed a new bed. Stopped to look at mattresses here. Cute hometown feel…read morein the store. Was treated very well by friendly staff. They listened to what I was looking for, then showed me what I needed. I'm sleeping great at night now thanks to Vergin's

Worked with Doug to pick out a replacement mattress. His process guiding us what to consider was a…read morenice pace letting us talk through pros and cons of each option. Mattresses are made locally, sold through local shops, so the prices are a little lower even though you have all the options. Less than two weeks from custom order to delivery in your home. I don't have the product in my home yet, but the process to get here is much better than others I've been through. Good product, loads of options, from a local company - definitely worth giving them a look when you are in the market.

UPDATE: Changing my review - I received a call from Original Mattress Factory and had an extremely…read morepositive conversation. I really appreciate that OMF took the time to reach out, explain the situation and resolve my issue. Thank you for following up and making things right. Very pleased to have my problem fixed. Original review: We got the wrong mattress delivered. Went back the next day and different sales person told us he couldn't help us unless we paid a 25% restocking fee but didn't offer to take our info or have rep get back to us. Went back twice before we talked to sales rep and then, sadly, too much time had gone by for him to fix our problem. Love the product but disappointed.

The manager Janet is incredibly rude and lacks basic customer service skills. I responded to an add…read morefor the store on FB marketplace and when I visited the store, it was closed I messaged her and she was very rude over a misunderstanding. They will not have my business at all.

First off, this place should have way more reviews and one, if not all should be 5 stars. This mom…read moreand pop place is focused on 1 thing, selling you a quality mattress at a reasonable price without pressure. Bob helped me and he is absolutely the person you want. Haven't had a chance to meet his wife but I'm sure she's just as awesome. There's plenty of floor models to try. And if you're curious he was willing to show us what he had in back. Even moved the mattress from the back to a place we could lay on it to try. If you're not buying a mattress from here you're paying too much and missing out on a 0 pressure situation. Not only that but Bob was honestly someone I was happy to meet and glad that I had talked to. Overall I left feeling like I had spent my money well, supported a local business, and met one the best business owners I ever had. FYI they are super supportive of vets. Very rarely have I entered a business, including a gas station, where I don't feel obligated to purchase something and I found that here. Couldn't be happier.

Finally got the furniture we ordered. After two beds were delivered broken, Bob's sent out a repair…read moreperson 10 days after the initial delivery. All they could do is confirm that the two beds were not fixable. Uh, yes, your delivery assembly team told you that already. I thought they were coming out with new parts to fix the two beds. Nope. Next they promised to send new beds the following week. Following week, the King replacement worked, but the new Queen bed that was delivered was also unable to be assembled. I told the rep on the phone that I wanted all of it returned and my money refunded because I'm concerned about how long this furniture will last if it can't even get delivered without being broken. He offered a small refund of a portion of our bill and promised to assemble the next bed ahead of time to ensure no issues. The following week, the bed was once again not working, and had obvioisly not been assembled before delivery as promised. This time my husband who is an aviation engineer and DIY handyman around the house helped troubleshoot the assembly and managed to get the drawers installed and working (for now). We had guests coming the next day so weren't able to restart the furniture search. I'm just grateful my husband was able to troubleshoot the furniture. We will not ever shop at Bob's again. The 2 stars is because their delivery teams, their repair person, their salesperson at the store and their customer service teams were all extremely nice. Bob's just doesn't make good furniture. That's a problem. Three Queen deliveries and 3 were unrepairable or needing to be repaired. Unacceptable.

Rocking chair has already been replaced once under warranty. Going for round 2. Can't wait for…read moreanother month of waiting for the service tech again, taking more time off work, and continuing to deal with amazing squeak that this chair has. Honestly this place is absolute scam. I'd shop temu or ali baba before stepping foot in here again. What a rip. Complete garbage. The ratings for this lede products, just can't be low enough. There's 0 value here. The company is worse to deal than Xfinity or a used car salesman. I'm disgusted with myself for waisting a penny even here. To be clear as have the rocking chair and are going on our third rocking system in 17 months. STAY AWAY

I was leaving the Toys-R-Us closing sale next door and stopped in to this great natural bed store…read more What a find on my constant quest for chemical-free sustainable things! It's a beautiful little boutique that sells handcrafted quality bedding and mattresses that are all made by Amish craftspeople. EVERYTHING is made from organic luxury materials. The engaging sales lady Dawn was super knowledgeable and helped me figure out what would be the most comfortable style of bed for me. I also met the shop owner Karna, who introduced me to a fabulous line of wool blankets. I will definitely be back with my tax refund!

What I really enjoy about the Naturepedic Organic Mattress Gallery is the feeling of quality and…read morecomfort that you experience when you walk through the door. It feels like a spa! Karna, the store owner, was extremely helpful in determining which pillow was perfect for the way I sleep. I ended up with a TRIO, which is ideal for a side sleeper and is GOTS certified organic. I love the density of the pillow. It's firm and supportive, so I don't feel like I'm having to re-adjust it all night long. And I love that the volume of the pillow can be easily modified with side zipper access. Plus it's made of natural rubber. It's also packaged in an adorable, reusable canvas bag that would make it a beautiful, eco-friendly gift. Already thinking about these pillows as gifts for the holidays next year.

We are so pleased with our experience working with Brandon at the Mattress Firm, Minnetonka…read morelocation. Brandon is extremely knowledgeable, honest and truly cares about making sure his customers are happy with their purchase. I am a very discerning consumer and don't often trust sales people, plus it takes me a long time to do my research. Brandon was top notch in answering technical questions about mattresses and never pressured us to make a decision. He's just a great guy. I am now very happy with my mattress purchase.

I would never buy from this store ever especially with the store manager Brandon!! I bought a…read moreluxury mattress that was "lost" and replaced with a used mattress with a foot impression in the right side of the bed. I went through the warranty department and they said the store sold me a preowned mattress that I never agreed on buying nor initialed. I was told it was new and under warranty. Also I was told that after going through all the correct channels that I am now over 120 days and they can do nothing. Never buy from this store..Dont waste your time or money with Brandon!!!!

Our first day going into the OMF store near was a good experience. The sales person definitely…read more knew the mattresses and encouraged trying them out and answered all our questions. Two days later went back planning to purchase, however the sales person was extremely pushy. The sales sales person was informed we were there to make our choice between 2 that we had previously tried. When trying to relax on the mattresses the sales person kept asking questions and we could not relax and felt very pushed. When informed again that we just need time to lay on the mattresses the person continued. We left angry as we really wanted space to relax while making our final decision. Left the store very frustrated and will not be back.

Staff are nice enough. I just know a lot about mattresses and they use low cost parts to make a low…read moreprice mattress. I'm buying elsewhere as I can get a better mattress for the same price shipped from out of state. Minimum density for mattress foam should 1.8 lb. Anything less is cheaper and will crush more quickly. The springs and all that stuff are all smoke and mirrors but the staff did say as much.

We were able to walk in and be helped right away on a Saturday afternoon. Landon was very polite…read moreand informative! He is a salesman but we didn't feel pressured or hounded in any way. He let us ask all the questions we needed to even if they were repeated. He let us try out any bed we wanted and all the features. We ended up ordering a bed that exceeded our expectations for a very good price. We are so excited for it to be delivered on Thursday! I will do an updated review after it's delivered. :)

Mattresses are very well organized and the salesman was very friendly. Mattresses have great prices…read moreand great July 4th specials!! Will definitely be back for any of her mattress needs.