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    Ashley Store

    3.0 (120 reviews)
    Open • 10:00 am - 9:00 pm

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    Alexander O.

    3rd time and another smooth transaction . Can't wait for my new night stand to come in.

    Drawers don't close
    Kathy J.

    If I could give this place a zero I would! We ordered bedroom furniture from Sarah Smith, on January 16th. When the furniture arrived it was damaged. It is a storage bed, the drawers did not close, they stripped the screws on the headboard on installation. The support boards were off of the securement straps. We called customer service and they sent a "master woodworker" to repair it. In his report he said he didn't know how this furniture passed quality inspection. We went into the store and spoke to Regina. She directed us back to guest services. They directed us to another Department that reviews the evaluation of the woodworkers. They want to send us a footboard without drawers!! They have no idea when the drawers will be in !! We asked for a refund and they said we will hear from a manger in a few days (LOL). Needles to say that I will no longer purchase anything from Ashley furniture. ALL YOU GET FOR YOUR MONEY THERE IS THE RUN AROUND. AND NI INE RETURNS

    Ashley back of Ledgewood Mall

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    10 years ago

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    1 year ago

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    Jessica O.

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    1 year ago

    Alma was very helpful and pleasant to work with!! She wanted to find the right item for me

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    Jessica O.

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    1 year ago

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    Jessica O.

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    1 year ago

    Jude was great!! Excellent customer service!! Will be a returning customer. Store was clean and neat. Everyone is friendly.

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    Jessica O.

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    1 year ago

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    Jessica O.

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    2 years ago

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    Jessica O.

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    1 year ago

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    1 year ago

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    Jessica O.

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    2 years ago

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    Jessica O.

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    1 year ago

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    Jessica O.

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    1 year ago

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    Jessica O.

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    1 year ago

    Bora helped us pick a couch and Paige really accommodated us and our needs. Pricing was reasonable and shipping convenient. Thanks!

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    Jessica O.

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    2 years ago

    Erica was super helpful in choosing my sofa. She was knowledgeable, patient, and a pleasure to work with. Highly recommend.

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    Jessica O.

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    3 years ago

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    Jessica O.

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    1 year ago

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    Jessica O.

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    2 years ago

    Javier was very knowledgeable and helpful in helping us purchase our new couch! He made our experience seem less!

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    Jessica O.

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    1 year ago

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    Jessica O.

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    2 years ago

    Erica was very helpful, not pushy. Explained pricing and everything very well. Thank you!

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    Jessica O.

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    3 years ago

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    9 years ago

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    Lisa B.

    Helpful 11
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    3 years ago

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    Jessica O.

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    2 years ago

    Erica at the Ledgewood store!! Was so helpful and kind. She was AMAZING!! Would definitely recommend her to others.

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    Jessica O.

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    5 years ago

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    Lisa B.

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    3 years ago

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    Jessica O.

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    6 years ago

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    2 years ago

    Service was excellent. Erica was so helpful and delightful to work with! Found what we were looking for very quickly and set up delivery!

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    Jessica O.

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    4 years ago

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    Jessica O.

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    3 years ago

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    3 years ago

    Joe at Ashley furniture in Ledgewood was great! Not pushy, very nice and knowledgeable. I got a new couch set.

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    Jessica O.

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    2 years ago

    joe was fantastic to work with! very knowled and led me to the perfect recliner purchase for my father. thanks Joe!!!

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    Jessica O.

    Thank you for the great review, Cassandra! We appreciate it.

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    5 years ago

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    8 years ago

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    4 years ago

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    Jessica O.

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    4 years ago

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    Jessica O.

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    4 years ago

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    Jessica O.

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    4 years ago

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    Jessica O.

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    4 years ago

    Tony was great, very helpful and wasn't pushy. If you need furniture, he's the one to see at Ashley Furniture in Ledgewood.

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    Jessica O.

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    4 years ago

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    Jessica O.

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    5 years ago

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    Lisa B.

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    Page 1 of 3

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    “Excellent service, Alma was extremely helpful and friendly.”

    Mentioned in 4 reviews

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    Bare Woods - Breakfast table perfectly designed to match

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    Ashley Furniture - Ripped box spring!

    Ashley Furniture

    1.8(16 reviews)
    0.1 mi

    Pros: store employees are great. Cons: Ashley furniture…read morequality control standards and delivery people need serious improvement. I ordered a lot of furniture from this store recently. My first couch was damaged so I sent it back. I had to wait several weeks to get the second one. My second couch was defective. The wood for both arms of the couch was sticking out and my son got hurt on it. They had to send a tech to fix it, which took a few weeks. Also, my headboard was a different color than the rest of my bed. That went back and the second one is better, but still isn't right. It's off-white and the bed is white. The rest of the furniture and my rug is nice. Some delivery people are good and some bad. The first one gave me a really hard time. He pretended not to see the headboard color problem, and tried to minimize the couch damage. He didn't want to take back the furniture. He didn't install the doors correctly on my TV stand (which the service technician came and repaired). He also didn't clean up his mess and left packing material all over the furniture and the floor. So much for white glove service. The second delivery team was great. Based upon my experience, I will think twice before buying Ashley furniture again.

    We had much better buying experiences at Ashley Furniture when it was owned by Barry Demeo. This…read morenew guy supposedly names "Enrique" that runs that store, is a stickler, won't negotiate, and hides in the back, unlike its previous owner. The past few purchases at the Ledgewood NJ store not so good. As much as I liked the so-called selling manager salesperson that helped us, we feel that her not disclosing to us the special deal going on with the particular dinning room set we bought , as well as, the 30% off Labor Day sale we were losing out on had I not saw the Hot deal & Sale on this exact same dinning room set we wound up purchasing the same day we went there, I might add, but we would've been overpaying for it by almost $600. After confronting the saleswomen that sold us the set , she did match the online price when I told her I found the sale online but "AFTER" we got home and paid more than we should of. So after some back & forth text to her and screenshots of the sale , again, she adjusted the invoice and matched the sale price on the dinning room but she cleverly added the full price of the protection plan back that she previously gave us for half off on after adjusting & revising the invoice to reflect the online sale price. I thought that was trickery and unfair. So we lost the $200 she originally gave us off the $400 price of the 5-year protection plan. She claimed she could not give us the Labor Day or Hot Deal discount and ALSO the $200 off the she originally agreed to give us the day we bought the set, which was only this past Sunday. So if I let the order go through , I lose the additional $150 -$50 she gave us off the PP. I probably won't shop there again, and even more importantly , I'm not happy about how that operate as far as transparency and telling potential buyers about deals and sales going on UNLESS we find it and mention it to them!! That's crazy, and something she already knew and should of disclosed to us "up front" on the day we were there!! Disappointed with how they do conduct business. Ps.. This supposed store MANAGER Jean responded but did nothing to compensate us the extra $200 we were initially given off the furniture protection plan by the salesgirl who never disclosed the Labor Day sales & offers. It was ONLY when I did my homework that that had no choice but to match the sale prices on the dining room set. Ironically , now there running even what appears to be even a better deal on this same dinning set as well as others. I WILL NOT SHOP AT THIS STORE WITH A BUNCH OF GREEDY CROOKS EVER AGAIN. If there's ONE SINGLE FLAW & IMPERFECTION on ANY OF AREAS OF THIIS ENTIRE DINNING ROOM SET , LIKE WE HAD ON THE BARSTOOLS WE BOUGHT THERE, THEY CAB REST ASSURE IT WILL BE RETURNED FOR AND A FULL REFUND WILL BE DEMANDED BY THESE CROOKS LOOKING TO SQUEEZE EVERY NICKEL & DIME OUT OF THEIR CUSTOMERS! Eddie S Wharton NJ 07885

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    Ashley Furniture - Wrong color and too short!  Pad should be same color as table....and cover the entire table. My "custom" order. Lol.

    Wrong color and too short! Pad should be same color as table....and cover the entire table. My "custom" order. Lol.

    Ashley Furniture
    Ashley Furniture

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    Ashley Store - furniture - Updated September 2026

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