Austin and the whole team are great! They worked with…read morescheduling delivery and pick up and provided service at 2 separate times for two different pieces at two different times without charging extra. Highly Recommend!!!!

Hensley and Mikayla were both so helpful today. They were a great place to find what we needed…read more Highly recommend!

They have American made products. A little pricey yet worth it. Original furnishings and interior…read moredesign items.

From the owner: Experience the western lifestyle every day when you take home a unique piece of furniture created…read moreby local artists that epitomizes the rustic and elegant spirit of Jackson Hole. Capture your adventures with carved bears, rustic signs, cowboy themed benches and stools, barn wood bedroom sets and more. Our exclusive antler chandeliers, designed and created by Wild West Designs, will add drama and charm to every decor.

They were very helpful when I called for help. I was looking for some help with a fireplace…read moreservice. They are a wholesaler, so they don't do that. But the employee spent a long time on the phone with me making recommendations and giving me some possible solutions. Excellent customer service culture.

From the owner: Wholesale Gas and Wood Fireplaces/Stovesread more

Make sure you open and sleep on your mattress right away. I opened mine slightly over the 100…read moredays(because I didnt have a place for my old mattress yet) and slept on it for a week, only to realize my new $3,300 purple premium hybrid firm version of the "softest version" is way too hard on my hips and back. I'm 53 with orthopedic problems so really needed to exchange it with the softest version. I was told to try it for 30 days, so did, and they won't exchange it for less than $1,700. I'm so sad and my body hurts.

Terrible and unprofessional. We ordered a kitchen set at around 4000 dollars in January. We were…read moretold it was a 4-6 week backorder. We could deal with that. It is now past mid-June and nothing. In fact, these people haven't reached out to me ONE time with a status update. And the 4 times I've called, I've heard the exact same thing. "It should be there the 1st week of April.....oh" (this was in may). A half-hearted apology followed with a promise to reach out and get an updated delivery time....none of which happened. It's obvious these people couldn't care less if you get your furniture after the initial sale. I've never experienced a business so bad. Will never be coming back. Buyer beware. Steer clear of this place!

Hands down best experience l've ever had buying furniture. Mike was exceptional to work with. He…read morewas very honest & knowledgeable, not pushy, and incredibly helpful. They have earned a lifelong customer in me and I will recommend them to all my friends and family. The integrity and honest business practices these guys have are hard to come by anymore and we were so impressed. 10/10 experience!

I found a blue couch and loveseat,drove 150 miles to pick up and they sold on me After I was…read morepromise they hold it .So we ended up gray couch and loveseat. And my son saved his money to put a down payment to help with the financing and to pay it off sooner. the guy never put the payment toward toward snap financing . So my son is out of the money the store doesn't care,Snap finacing doesn't car either.

So, it's that time of year again... Christmas shopping time!!! So what do we do? We head over to…read moreMacy's because it's the easiest shop to access from 17th street. However, Dillard's, you have just converted too avid Macy's shoppers into too devoted Dillard's shoppers! We got some of the worst service we've ever experienced over at Macy's and so we walked our little feet to the other side of the mall and we find ourselves at Dillard's, where we recovered the best service I've ever seen at this mall. So, for example, I have been trying to decide between all of the Chanel Chance perfumes for some time, and everywhere I've gone, I've asked if they had samples so I could test them out. Every Single Place has simply said NO! However, at Dillard's, not only did Sami take the time to talk to me about all of their perfumes, but she also said "no, we don't have samples BUT I WILL MAKE YOU SOME." So now, I have my handy dandy little samples and the ability to compare the different scents without having to drive to the mall every time I want to try them! Second example! I've been wanting to get started on the Clarisonic and switch face wash for quite some time, as Clinique has been causing a reaction to my face. Not only did I receive the best service I think I've ever received in my life, but Amy also asked if she could check in with me in a few days to make sure my new face wash and Clarisonic was working for me and not causing a rash or break out. Serious have never been treated so well! Great job Dillard's!

Website says an item permanently reduced. Does NOT say online only. Can order it and pick up in…read morestore at the permanently reduced price. Customer service person would not even look at the website to confirm. Would only sell at obsolete price. Will NEVER shop there again.

Their furniture is very good quality. I purchased a couch and 2 chair set. They are so…read morecomfortable and work so well in my living room. I also bought a recliner and my grandchildren love sitting in it when they visit.

We appreciated Van Kampen's attention to our needs. Once our furniture arrived, it was delivered…read moreand set up very professionally in our home. They even offered to return and move it if we found the arrangment unworkable.

Their phone system is terrible. All automated and can't talk to a real person. I had a question…read moreabout if they had parts for ranges. And couldn't get through to a person.

Bad experience. I ordered a refrigerator on January 22 with the expectation of receiving it in…read moreabout a month. I received email and text message about delivery day and time. It was postponed a few times. The last one gave me a time frame and the time came and went. I called and was told they just received it that day and could possibly deliver the next day. I reschedule again and four days later I received a phone call saying that they were unable to get that refrigerator. After waiting 7 weeks and told they had it. I received my refund but nothing for the time wasted waiting for it. I will never purchase an appliance from them again.

We are giving Blackers in Idaho Falls a full 5 star rating and it would be higher if possible. Our…read moreentire experience buying our new living room furniture from them was a wonderful experience from beginning to end. The salesman Michael was extremely helpful, he listened to what we had in mind and was very mindful of our desires and steered us in the right direction. We also want to give a shout out to the delivery team of Jeff and Jeramiah!! Super friendly and helpful! Took the time to properly set up our new set and even stayed extra to rearrange the furniture to our liking. These two went over and beyond to help us with friendly advice and ideas!! Overall we could not be more pleased with Blackers!! We will definately shop there again and also recommend them to all our friends!!

We received very friendly and professional advice and sales service from Mike. There were many…read moreoptions and price points for the types of furniture we were looking for and we ended up purchasing the perfect pieces. We were able to take our time, walk around, compare, ask questions. We will definitely be back.

This furniture store is wonderful it's in downtown Idaho Falls and everyone was so helpful. We got…read morea beautiful leather chair and ottoman and it looks great in the house. The owners are so helpful and they will design anything you want very high-quality beautiful furniture.

From the owner: Flooring,furniture,living accessories area rugs,window blends,installation suppliesread more