Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

We made a phone call to RSJ this morning after realizing our AC stopped working. They were so…read morereassuring over the phone and super professional. Not only were they able to come out the same day but they were an hour and a half earlier than they anticipated. The unit was fixed within the hour and we have AC again. Will definitely use their services again and recommend them to anyone! Thank you Dakota!!

RSJ Mechanical earned our trust from the very first call. Their excellent reviews led us to contact…read moreSteve Winn, the Service Manager, for an evaluation and bid. Steve's positive attitude, problem‑solving skills, and willingness to work within our budget were extraordinary--qualities rarely found in customer service today. Our home presented several unique structural challenges, yet Steve approached each one with confidence and creativity. His crew was fast, professional, and patient, taking time to answer even our odd or off‑the‑wall questions. When an unexpected structural issue came up, they immediately worked together to find a safe, professional solution. Their teamwork and genuine care made us feel like family, not just customers. After installing our one‑of‑a‑kind air‑conditioning system, the team returned the next day to ensure everything was running at 100%. That level of follow‑through is exceptional on its own--but it didn't stop there. A week later, Steve called with news that truly amazed us. On his own initiative, he contacted the Rocky Mountain Power Wattsmart Program on our behalf, and we were approved for an incentive that helped offset the cost of the rewiring and installation. Who does that? It was an incredible act of service and integrity. Steve Winn and his team are, without question, #1 in Idaho. Their professionalism, kindness, and dedication made a difficult project feel manageable and even uplifting. Sincerely, Two grateful old folks from Shelley, Idaho David and Karen Petersen

I am very grateful there are still some honest companies out there like AET (Air exchange…read moretechnologies) Last week, at my office located in Pocatello, our furnace would not kick on so my office personnel called another heating and air company that came in to service the furnace. After they came and "checked out the furnace" they came up to my office and gave me the bad news. Our furnace was shot and they could install a new one for $4280. I informed them that I needs to wait and get other bids. I have done work with Steve Barlow and I am a friend of Ken Barlow at Air Exchange Technologies (AET) and wanted them to give me a bid for replacing the furnace also. Ken came in the next morning and looked at the furnace. As I walked in to the office I could tell the furnace was running. Ken came up and gave me the bad news. A feathery foe ( a pigeon) had gotten into our vent pipe wedged against the exhaust motor and died not allowing it to work. He cleaned it out and said everything was good to go. Thank you Ken for saving me $4280. Will never use anyone else again for any heating and air services. Bryan Cooper Elite Services Inc.

I called around to make a few inquiries. I couldn't recommend this place enough if I tried. I got a…read morequote for repair from another company, which misdiagnosed the issue. Ken came out to inspect the unit and found that the motor wasn't bad; it had just seized. He was able to oil it and break it free from last winter's bondage. Even if it only lasted another season, it was well worth a second look from a trained observer like Ken. The cost for repair?... a service call. This is a company that is ethical, which means even though my unit is already at end-of-life, I'll be calling Ken at Air Exchange first when it's time for a whole new system! Thank you, Ken! And at that, thanks to the whole team at Air Exchange Tech! Referrals are coming your way!

Dan's plumbing and heating is without a doubt, the best. Over the past 10 years, we have used their…read moreservices, from cabin openings to a total remodel and trust every single project they perform. They are professional, knowledgeable, always willing to go the extra mile and along with this, they are wonderful humans. Make no other calls for plumbing and heating. These guys are the best.

I called Dan's Plumbing to fix a broken water line in a tight crawl space. The plumber arrived…read moreright on time as scheduled. He wasted no time in getting under the house and replacing the broken line. He was very professional and his rates were very reasonable. I will certainly used Dan's Plumbing for any future plumbing needs.

I continue to use Conan Heating and Air Conditioning each year for my annual maintenance, because…read morethey are always professional, do a great job and never over charge or try to sell you things you don't need. Jeff was on time, thoroughly checked out and cleaned the AC unit and was pleasant as well, which is greatly appreciated along with excellent service.

I've had several different techs from different companies service my gas fireplaces, but Bryton G…read more knocked it out of the park with a thorough check and cleaning! I was so pleased that I'm having him come back to service our A/C and furnace. The cost was very competitive as well and yes, I would definitely recommend him!

I was very impressed with rightnow heating and cooling because the service was quick professional…read moreand the people are will listen to you and are friendly I would recommend them to friends and family

Right Now is top drawer. They installed our heat pump system several years ago, as well as our…read moreon-demand water heater and heat pump water heater. They are always responsive, efficient, and professional. Most recently, we called Right Now for a heat pump problem and they had a person come out the next day. Spencer was very professional, quickly diagnosing the problem and repairing it within an hour. We count on Right Now, because they are always ready to come and help, and they do it right the first time. I have referred many people to Right Now. They are great!

I had a wall gas furnace go out in an apartment I owned. I got a bid of $2800 from another company…read more They claimed the heat exchanger was bad and the whole furnace had to be replaced the then red-tagged it. I called Alpine, they came out right away. Tested the air coming out of the furnace. It was fine. (the other company just did a visual inspection). Alpine replaced a part and it was up and running.

My husband wanted a new gas heater installed in his wood shop. We called Alpine and they were very…read moreprompt in coming out and giving us a bid. Then they were again very fast in coming and installing it. We were so very impressed with the workers and very impressed with the work they did. They are very knowledgeable and a great company. Kaye C

I had a great experience with this company they gave me a free quote and then returned to do the…read morejob. Very fair pricing I had my furnace serviced I have dual furnaces and I had just bought this house and needed to know where the filters were. I would recommend them they are busy though but that means they're good and they are thank you Juan

Eric at Miles was delightful. Very professional, helpful…read moreand excellent rates. He went out of his way to help us tune up a home heating system during a final inspection before a home sale, when we were already moved. He did a very nice job and was excellent. We can not say enough good about him.

4-6 weeks service lead time not going to help our needs…read more Very polite and may do good work but lead time just too great. Yes that's what I was told on the phone today when contacting your company. I do appreciate the follow up tho so I changed the rating for you.

Pea trap replaced and water filter installed (already paid for). One hour of basic, uncomplicated…read morework was bid at $1100. Was able to negotiate down to $700. Plumber stole brushed nickel soap dispenser that had been removed to install the new faucet. He brought it back after I noticed it missing. Summary- price gouging and dishonest thieves.

Wiemer used to be the go to, get things done with honesty and integrity. I have had them install…read morethree complete new systems over the past 25 years and had never had an issue. In fact I have always been an advocate for them and told folks to use them. I will not do this anymore. My recent transaction was 2 1/2 times the original estimate, took a month to get the part installed, and my billing was generic and incomplete at best. Apparently the good old days of Dick Wiemer taking care of his people and his customers is over.

I was billed for a service they did not complete. When I went in to talk to them they were…read morecondescending and rude. I have referred them to other people and called them before, but I will never do so again. I think they are dishonest and only want to make money. They do not have the customers best interest in mind.