Full A/C and Furnace replacement. These guys were highly recommended to me by a trusted SME. They…read morewere exceptional to work with. Cole, Jesse, and Jonathan were all friendly amd respectful. Handled challenges of my old home like the pros they are. Did not cut corners and offered a great value. I would highly recommend to anyone in the Idaho Falls area

Good find on the APEX uncle!! He was fantastic!!…read more I'm so impressed that the first thing he did was clean the thing up and then told me how often I should clean it and that I can have it serviced and cleaned but this is all I had to do to clean it myself.

RSJ Mechanical earned our trust from the very first call. Their excellent reviews led us to contact…read moreSteve Winn, the Service Manager, for an evaluation and bid. Steve's positive attitude, problem‑solving skills, and willingness to work within our budget were extraordinary--qualities rarely found in customer service today. Our home presented several unique structural challenges, yet Steve approached each one with confidence and creativity. His crew was fast, professional, and patient, taking time to answer even our odd or off‑the‑wall questions. When an unexpected structural issue came up, they immediately worked together to find a safe, professional solution. Their teamwork and genuine care made us feel like family, not just customers. After installing our one‑of‑a‑kind air‑conditioning system, the team returned the next day to ensure everything was running at 100%. That level of follow‑through is exceptional on its own--but it didn't stop there. A week later, Steve called with news that truly amazed us. On his own initiative, he contacted the Rocky Mountain Power Wattsmart Program on our behalf, and we were approved for an incentive that helped offset the cost of the rewiring and installation. Who does that? It was an incredible act of service and integrity. Steve Winn and his team are, without question, #1 in Idaho. Their professionalism, kindness, and dedication made a difficult project feel manageable and even uplifting. Sincerely, Two grateful old folks from Shelley, Idaho David and Karen Petersen

We are beyond happy with our furnace we called several different companies and got a multitude of…read moreresponses. RSJ showed up to do a quote on time, came in lower than any other company, and delivered a quality product that we are thrilled with! Thank You!!!

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

I called around to make a few inquiries. I couldn't recommend this place enough if I tried. I got a…read morequote for repair from another company, which misdiagnosed the issue. Ken came out to inspect the unit and found that the motor wasn't bad; it had just seized. He was able to oil it and break it free from last winter's bondage. Even if it only lasted another season, it was well worth a second look from a trained observer like Ken. The cost for repair?... a service call. This is a company that is ethical, which means even though my unit is already at end-of-life, I'll be calling Ken at Air Exchange first when it's time for a whole new system! Thank you, Ken! And at that, thanks to the whole team at Air Exchange Tech! Referrals are coming your way!

His experience and his ability to help. He was very good what he did, and what he suggested for us…read moreto do in the future.

I can't say enough about Brian and his team. After having a pretty horrible experience with an…read moreinstall done by another HVAC company, Brian and his team were our saving grace and able to figure out the problems and fix them all. Brian was always a text/call away and he always answered. He was the first HVAC guy in the area that I truly felt like he knew what he was talking about and while he could geek out on all the engineering and specs of HVAC he helped you understand the best route and most cost effective way to get the performance we wanted out of the two systems in our house. I truly wish Brian was an option back when we had started building our house... without a doubt our system would have been installed correctly from the beginning. I have never met anyone who enjoys spending money fixing problems created by another... and that is why Brian and his team will be the only HVAC company I call in the future for all my HVAC service needs. I can't recommend them enough.

From the owner: Installation/Replacement We will provide a thorough exam…read morebefore deciding to replace your unit. If needed, our skilled technicians have been trained to install the highest-rated Coleman equipment. Repair/Maintenance Not only will we keep everything running at full capacity but we will offer insight on what you can do to keep your unit maintained between visits.

Right Now is top drawer. They installed our heat pump system several years ago, as well as our…read moreon-demand water heater and heat pump water heater. They are always responsive, efficient, and professional. Most recently, we called Right Now for a heat pump problem and they had a person come out the next day. Spencer was very professional, quickly diagnosing the problem and repairing it within an hour. We count on Right Now, because they are always ready to come and help, and they do it right the first time. I have referred many people to Right Now. They are great!

As a senior citizen I have dealt with many companies offering a variety of services over the years…read more Some have been honest and trustworthy while others have been less than honest and reputable. In my humble opinion, I would shy away from the pink trucks and shred any mailers offering specials or promotions from Right Now Heating and Air conditioning. There are many HVAC companies who offer quality service at reasonable prices, I personally don't believe that Right Now is one of them. If in the market, I would shop around, compare prices and look for membership in the BBB. I would also look for a company that does not try to hide email and individual contact information. I would also look for a company that issues statements with a complete breakdown of parts and labor. I believe the technicians working for Right Now are professionals however, I believe the business practices are deceptive. It is not my intent to trash the company, only to save the consumer from making costly decisions.

The hey gave me a great quote for installing new Air Conditioning. They came within a couple days…read moreand installed all in 1 day. It has worked all summer.

First they never told me that it would cost me $260 for just having a tech look at my garage…read morepropane heater. Then, they quoted me almost $900 to replace the control board. This is a 25 year old unit. A new one is only about $1000. I was not pleased. Btw, the tech said, Let try the board first...which to me means he really did not know what was wrong and of course there could be more money involved if the board is ok.

very poor customer service. This company owes me $300 and has failed to stay in contact.read more

From the owner: Specializing in air conditioning, gas, electric, and oil heat. We also offer quality metal work and…read moregreat economy for your hard earned dollars. Call is today for great service at a great price.

It all started when our 30 year-old furnace bit the dust. We are the original owners of our house,…read moreand the furnace lasted this whole time -- 10 years over expectations!! Well, we decided to put a new Carrier furnace in since it had the same footprint. We went with Barlow's Aire Force One because we like to use our local businesses and they had been recommended to us. They did a great job!! Even though there was a bad part in the new furnace from the factory, they came out the next day and replaced it. Then when it still wouldn't work, they came out the following day as well.... That was 3 days in a row. They found a wiring problem that had been there from day 1 when the house was built!! The old style furnace had shown a problem, but we worked around it without knowing what the problem was. I was totally impressed that they were able to find the electrical problem since it was in such a hidden place. The new furnace had blown a fuse because of our old problem. With the fuse replacement and the fixed wiring, the furnace has worked now for 2 1/2 months without any problems. As part of the furnace installation, we had them put a coil in the furnace with the expectation to put air conditioning in our house. We had wired the house when it was built for air conditioning but had never completed it. This week, we had them come and complete the air conditioner installation with the compressor and connection to the new furnace. The air conditioner tested out great! During the whole process of both the furnace and the air conditioner installations, the whole team, from the owner, Wayne, to the installation crew, headed by Mark, and the secretaries were very knowledgeable and answered our questions, giving us the advice and direction we needed. They even gave us a "heads up" about price increases and we were able to "lock-in" the lower price. Thanks Aire Force One..... We felt "presidential" during the whole process.

2022 - Installation without a permit. I had a AC unit under warrant. It was removed from my…read moreresidence without my consent. I never called the business for a new AC unit. I requested the permit from the city inspector 2025, it did not pass inspection. The unit is still not fixed. Sent to collections 3 yrs later. No contract with my signature.