We recently bought an older home near the university with fabulous 60's mid century modern charm…read more Unfortunately all the electrical was from the 50's with no ground wires and only two prong outlets! Ken came to our rescue and found a creative solution to swap out all our outlets to the three prong standard so that everything is protected and ADHERES TO CURRENT CODE and he did it without having to rewire the entire house! The way I see it his knowledge and creativity saved us a boat load of money. I will be calling him again with all my future electrical needs and I'd encourage all my friends to do the same.

Ken is amazing! Quick, knowledgeable, polite and fast! I highly reccomend Anthem Electric!!!!read more

Service Solar System…read more Good work but very pricy. A full six months worth of electric credits to service a two year old system.

Hale Electric installed a solar system with a battery backup at my mom's home last year…read more Originally, the system appeared to work. However, during the first power outage we experienced, the backup system never kicked on. What followed was a months-long failure in customer service, characterized by unfulfilled commitments and a lack of technical expertise from Konnor. Reaching the company was nearly impossible. Calls went unanswered, messages were not returned, and scheduled appointments resulted in consistent no-shows. Over three separate visits, Konnor and Kevin failed to resolve our system issues. They provided a string of inconsistent excuses, ranging from "a button was never turned on", there was "a pinched wire", to blaming cold weather for the batteries not charging. We were explicitly told by Konnor that he was no longer certified to work on the specific system he installed, promising to return the following week after recertification--a promise he failed to keep. After months of frustration, we hired a different electrician who diagnosed and fixed the issue in one visit. The root cause was that Hale Electric never properly assigned or connected the backup system. It remains unclear if the service failures were due to deceptive business practices or sheer incompetence by Konnor. Regardless, the experience was unacceptable and we do not recommend Hale Electric to anyone.

Mark installed a kitchen faucet for me. The guy was right on time, super communicative and very…read moreprofessional. Installed the kitchen faucet in less than 45 minutes and was done perfectly. He even charged us less than we were quoted. I would recommend him to anyone and will definitely be saving his number in my phone!

I knew I would request the services of Mark a second and a third time. He definitely came through…read morewith the next two projects. He installed a new toilet for the master bedroom......his work, very clean, meticulous and precise. The third project will be the patio deck. We are just stoked with his professionalism, his keen awareness of each project and his timely completion. Call him, he will respond and he will finish the work. Thanks Mark!

They did a great job quoting the project. I asked for them to line item the costs which they did…read more They showed up on time and communicated well about the status of the project. Quality work at a competitive price.

Service was good, but quote originally not honored. Watch your back with these folks..read more

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

Pleasure to deal with, extremely responsive extremely helpful. He is our number one electrician for…read morethe future.

Bathroom lights wouldn't work. Couldn't figure out why. Flipped the breakers and no obvious damage…read more Called these guys. They were extremely flexible with timing as I was struggling with scheduling an appointment while being engaged in all day meetings. When we were finally able to meet they were professional and cordial. They solved my problem quickly and were a bright spot on a otherwise cloudy day. Would gladly use them again.