In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

The hey gave me a great quote for installing new Air Conditioning. They came within a couple days…read moreand installed all in 1 day. It has worked all summer.

First they never told me that it would cost me $260 for just having a tech look at my garage…read morepropane heater. Then, they quoted me almost $900 to replace the control board. This is a 25 year old unit. A new one is only about $1000. I was not pleased. Btw, the tech said, Let try the board first...which to me means he really did not know what was wrong and of course there could be more money involved if the board is ok.

Full A/C and Furnace replacement. These guys were highly recommended to me by a trusted SME. They…read morewere exceptional to work with. Cole, Jesse, and Jonathan were all friendly amd respectful. Handled challenges of my old home like the pros they are. Did not cut corners and offered a great value. I would highly recommend to anyone in the Idaho Falls area

Good find on the APEX uncle!! He was fantastic!!…read more I'm so impressed that the first thing he did was clean the thing up and then told me how often I should clean it and that I can have it serviced and cleaned but this is all I had to do to clean it myself.

4-6 weeks service lead time not going to help our needs…read more Very polite and may do good work but lead time just too great. Yes that's what I was told on the phone today when contacting your company. I do appreciate the follow up tho so I changed the rating for you.

once you get past their phone system, their service people are really, very helpful and kindread more

Ken is amazing! Quick, knowledgeable, polite and fast! I highly reccomend Anthem Electric!!!!read more

Ken is one of the best and loyal electricians around. I run…read morea local restaurant and got the pleasure of meeting Ken and his wife. Anytime I have needed anything electrical done I can rely on Anthem to be there in a timely fashion. One of the best qualities is he cleans up after himself and the job is always done right the first time. Also his prices are amazing. I know I'm not getting ripped of when this humble human walks in my door! Welcome to Pocatello you already feel like family

These Guys were Amazing!!! They had to come out twice in the last couple months because 1 - We'd…read morenever had our A/C serviced since it was installed (8 years) and was on the fritz and they cleaned it all up and had it working in no time. 2 - Than our A/C decided to Freeze Up the next month lol Guess having your house at 65-66 degrees is too cold lol Again got us Squared away and our house is again the Igloo we prefer ...... we are shooting for 68-70 degrees now though Thanks Again!!! You All Are Fabulous!!!

From the owner: Minuteman Services LLC in Idaho Falls, ID, delivers high-quality HVAC and electrical services,…read morespecializing in AC installation, AC repair, AC replacement, and comprehensive air conditioning services. Our skilled team handles heating installation, furnace repair, and full furnace services with precision and care. We also provide expert ductless AC installation, ductless AC repair, and mini split replacement for energy-efficient comfort. From heat pump installation and repair to complete heat pump services, we ensure year-round performance. We enhance indoor comfort with advanced indoor air quality solutions and reliable electrical services. Trust Minuteman Services for dependable, expert service you can count on.