I had a huge order for a quick turn around project. Ashby Lumber saved the day!! Not only did I have an amazing experience with checkout staff; but, the delivery by Daimeon and Alfredo were exceptional! They were professional and careful with the delivery to El Sobrante Hills. read more

A young man named Deshawnte was very helpful as he insisted on carrying my basket for me while I walked around the store and even carried my stuff to the car. I appreciate what he did as it was a great help. read more

Not loving Ashby Lumber right now. Shopped around at many places for doors/windows for small addition on my home and decided to shop local/Berkeley. Half the order is wrong, which will set me back weeks on my project -- time I don't have as the wet weather approaches. Shop elsewhere. read more

We purchased French patio doors thru Ashby Lumber. Jeremy was our salesperson and he was exceptionally helpful throughout the process. Purchasing doors can be a complex process due to all of the variables and design choices that manufacturers offer. Jeremy took us through all of our options and offered his opinion of the pros and cons of various design styles. In short, we love our Marvin French doors and I highly recommend Jeremy as your source for any purchasing decisions that involve new door projects and patio door renovations on your home. read more

Ashby Lumber - Marvin French Doors from Ashby Lumber - Hardware Stores Near Me - Berkeley, California

Skip Home depot and go to Ashby. Local store and customer service is top notch! We'll be going back there for phase 2 of our home renovation project. Big shout out to Mike Howard, he's the best! read more

Had a small DIY project and had no idea what I was doing. Went to the warehouse by mistake but was greeted and helped by Cristopher. Super helpful, showed me everything I needed and then more and even told me the prices for everything. Now I got a few more projects planned all thanks to him. Will definitely be back. read more

Love Ashby Lumber. We've placed a few large/heavy orders for home delivery and every time its been delivered within one or two days. Damien is the best - not only does he arrive early he also helps us get the heavy loads up the driveway. BY HAND! Thanks so much, Damien! read more

I needed two red oak, slab doors. I called this place and they had exactly what I needed and worked with me to choose the particular cut of red oak. The doors arrived when promised and are good, solid, sturdy doors. I finished them myself and had the hardware installed. They look great. read more

Ashby Lumber - Entrance door (left) and smaller closet door (right). - Hardware Stores Near Me - Berkeley, California

I come into Ashby lumber offten and and Deshawnte sales rep has helped me a number of times and every time he so patient and helpful, and if he doesn't know the answer, he finds it out . Friday he did a fantastic job help you out and I greatly appreciate that. read more

Selection of tools or pretty much anything on the shelf with a price tag is great. Product knowledge is A-1 and friendly. BUT DONT BUY LUMBER FROM HERE. Let me start by saying that I understand that theres a lumber shortage bc we cant find the people to transport all the lumber from the yards. Its Sept now and the lumber prices have already started to decline. Please dont use that excuse. My 1 star review is for the UNPROFESSIONAL manner in which the business incentivize their COMMISSION based sales staff to PRICE GOUGE would be do-it-yourself customers. You will get different prices from each different sales person depending on how friendly/unfriendly you are to them. They will always ask you "DO YOU HAVE AN ACCOUNT?" Thats the question that will determine how much they'll up charge you or give you your standard "in the industry" pricing. Basically if youre a contractor you'll know the current pricing landscape and cant be duped. Occurrence 1- I called to get a quote for lumber and was quoted $5500 for my lumber order. I mentioned that Home Depot quoted me $2650 so he dropped the price to $3200 from $5500. I went ahead and made the purchase with Ashby because they were able to deliver my large lumber order. Speed is money so I had to have the lumber on site asap. I DO NOT have an account with Ashby lumber so I probably would have gotten a lower price if i had an account. Imagine that if I hadnt not mentioned I had already price shopped that I would have paid at least $2200 more for my lumber. I cant fathom why there would be a $2200 difference in pricing unless they were trying to get away with charging the HIGHEST PRICE POSSIBLE. Occurrence 2 - I needed more wood delivered so I called Ashby because there was more dry rot then anticipated. Once again Home Depot wasnt an option because they couldn't deliver in time. I call and get a different sales person this time. At first they were booked up and didnt have anymore deliveries open for the date I needed. She proceeded to ask me about my order and was able to magically make space for my deliver once they found out it was a nice juicy $3,000 in lumber. This second order was almost as EXPENSIVE as my first order but only 1/3 the amount of wood from the first order. Of course I left it alone because they would probably magically not be able to make the delivery if I had corrected them about the pricing. MORAL OF THE STORY IS SPEND YOUR MONEY WITH ECONOMY LUMBER OR OSBORNE LUMBER if you want to support a local small business. Or just buy from Home Depot/Lowe to save money on your project. BE CAREFUL when getting a lumber order delivered because they will send you the UGLIEST PIECES OF LUMBER in the yard. I suspect they only do this to their non-contractors customers because they know contractors would not accept low quality splintered and chipped boards. Ashby Lumber - fix your PRICE GOUGING PRACTICES. If you actually care about your local customers then you would be more transparent about your pricing. Of course the GM will post a reply about how this isnt representative of their business but please try calling and getting a quote yourself. You will see how their initial quote is sky high and if you mention you got a better price from Home Depot or any other lumber yard that the price will drastically decrease. Indicative of poor management and bad compensation practices by the ownership. PAY YOUR STAFF ENOUGH SO THEY DONT HAVE TO PRICE GOUGE YOUR CUSTOMERS. I have all the receipts so to show the different pricing. read more

I am not one to usually drop by Ashby Lumber but needed some oil for my car and was hoping they would have some, luckily a friendly faced named Josh found me and helped me out with exactly what I needed without even having to leave the front of the building! read more

If you are an occasional DIYer like me, you should totally come here to cut your lumber instead of in Home Depot. $2/cut is totally worth the price because they are precision cuts. By prevision, they really meant it. They measured my little 4×6s many times and even gave me some extra panels because they missed a few by like 2". I was fine with them but the manager insisted on getting them just right. His professionalism is next level! read more

We had a wonderful experience shopping for bath vanities at Ashby Lumber, and specifically working with Francis Combes. Francis took time to show us different vanity styles and options, answered questions by email promptly, and even ordered multiple wood samples for us to view. After placing the order, he kept us in the loop from start of production to ship date (even provided us tracking numbers) to delivery at our home. The vanity manufacturer (not Ashby Lumber) had several wood panels that were not to our liking, and Francis took the time and effort to get the manufacturer to replace them for us. We really appreciated his effort every step of the way. It was a pleasure to work with someone friendly, professional, and knowledgeable and I highly recommend going to Ashby Lumber in Berkeley to working with Francis for your remodel. Thank you, Francis! read more

always a great place to get materiel. Big thank you to Josh Hancock in the Berkeley site and Manuel Saucedo in Concord for helping us cobble together our hard to find Simpson 6x6 moment post bases for our concrete pour. Great service guys. read more

Kudos to Steve, whom I found behind the paint counter. He helped me solve several puzzles about things needing fixing--plugging a hole in a metal compost bin, locating anti-slip strips for my cement ramp, and tying cords out of the way while I paint behind them. A great help, offered with much good humor. read more

I have had a great experience with everyone at Berkeley's Ashby Lumber regarding my new Batu hardwood deck. Vince, Mike and the General Manager Brian were my team. They are customer-centric and deliver on their promises. When there was a problem, how they gracefully and patiently solved it makes me even more of a fan for life. Avoid Home Depot and other big box stores-buy local with these helpful experts. read more

Second time coming to Ashby Lumber. I noticed that staff members are proactive when it comes to customer service compared to others. I love the fact that I'm out of there in no time, pleased. Today was no exception. Steve, who helped me find the matching color paint to the sample I brought, is another example. If you want friendly, knowledgeable staff, I recommend checking out Ashby Lumber. read more

I always operated under the assumption that Ashby Lumber is pricier than Home Depot, but I've found that this is definitely not the case most of the time, and for actual lumber products, Ashby just has higher quality lumber. More importantly, folks who work there actually know what they're talking about and are immediately helpful vs. the usual experience of going to HD aimlessly wandering the aisles looking for just the right thing. I have an account with them and feel grateful for the consistently excellent service and quality products they provide. read more

The front staff are helpful and their selection is good. Good COvid protocols inside store. All their untreated non green dry wood in their yard we've bought is still "wet" though, which causes a great deal of sap after cutting. Will look elsewhere for lumber now. Not sure why Their kitchen and bath folks are there at all : they don't want to answer questions, can't refer you to installers and seem annoyed that you asked. Tried on numerous occasions to give them our money but bought elsewhere. Perhaps they just deal with existing contractors and don't want new business? Is that what those inviting looking seats are for? read more

As customer service seems to be on the decline, Ashby Lumber is a standout. If you're not a regular customer yet, you need to be.

I run a small handyman business and shop at all the area construction supply stores. Here's my rundown. TLDR Ashby is my favorite. Truitt and White - the only time I go here is when I need something that none of the other lumberyards carry. I have found that they consistently have a 20% markup on lumber compared to Ashby or Economy. However if you need a PT 10x10 or some other bizarre piece of lumber, they have the biggest yard and will probably have what you need. Economy - High street has been a mess ever since Covid started. Their door and window showroom has always had the worst follow-up and customer service skills of anyone except Home Depot. Calling for a price check is an ordeal. And I don't like that they make the guys in the yard do so much without forklifts. I imagine their yard workers get injured a lot. Economy on 40th - Great store with a smaller selection. Skilled staff. By far the most helpful on the phone or over email. No tools to speak of. Ashby - Unlike all of the above, you can look up materials prices on the Ashby website. Their door and window people are excellent, especially if you go in person. They have a great selection of tools and materials. I've found that their lumber prices are almost always pegged to Economy more or less and therefore quite a bit cheaper than T&W. Home depot - LMAO. Yes, it's the cheapest. Because they sell low grade materials that aren't even safe or code approved. 3-ply sheathing that will warp and twist like crazy. Dimensional lumber that is a lower grade than code allows for structural building. Pressure treated lumber that has almost no chemical penetration so it will start rotting almost immediately. "Common grade" redwood. Keep in mind that all of these places (except HD) are LUMBER YARDS. If you want ducting, electrical supplies, plumbing stuff, roofing shingles, a bbq grill or whatever else, you should go somewhere else or expect to pay a premium here. Oh, and for god's sake don't ask clerks at the lumber yard for advice on your project. They aren't contractors, they aren't engineers, and they aren't architects. It's annoying to everyone who is in line and I'm amazed that they are even minimally polite during some of these conversations. Do the research on your own, and just go to the store to get what you need. And don't get upset if you ask them to tell you how to build your bookshelf and they don't know what to tell you. Would you ask the grocery store clerk how to cook a meal when there are 10 people in line behind you? read more

Price gouging during the COVID-19 pandemic is illegal. $12.99 for a small hand sanitizer... $7.00 for two rolls of paper towels. $39.99 for a Chinese mask that claims NIOSH approved but has no N95 or P100 rating (it's a fake) Lumber and building material prices 30-50% higher than the big box hardware stores... Surly and difficult staff. How the heck does this place stay open? read more

My tub stopper broke and I was certain it would take many attempts to find the part. At Ashby Lumber I talked with Francis Combes. He had the new part in a box under his desk. He gave it to me for no charge. That made my day. He was kind and thoughtful and I was very grateful to him. Many thanks to Francis Combes. read more

We came into Ashby on a whim and wanted to get some ideas/information on options for an upcoming bathroom remodel. We were greeted by Nikhi, who listened to our design wants and needs. She printed product specification sheets and provided pricing for a few different options we liked. She didn't mention that they were closing in 5 minutes, instead, she made sure we had what we needed to discuss what we learned and make decisions from home. Helpful, friendly, patient. We'll be back. read more

5 stars for Daniel B. in windows & doors. Daniel is: - Professional - Knowledgable - Dependable - A lot of fun to work with - Able to get you the most competitive quote He is a wealth of knowledge and willing to spend the time to help you make the best decision for your home. We ordered all of our Marvin windows and doors, then later all of our interior doors and handles with him. Such a pleasure to work with, thrilled to have met Daniel and had his guidance throughout this at times daunting and overwhelming process (so many options!). THANK YOU DANIEL! read more

It takes GREAT customer service to have me write a review here. I don't do it often, But, today at Ashby Lumber - damn! I paid for some lumber and went to get it loaded, and was greeted by Leroy. I told him I was building something for a wedding, and he walked me over to the stacks and moved around a LOT of wood till we found the pieces I need. Keep in mind 4x6x12' can break a hand or finger with ease. But here he was doing waaaaay more than necessary to make sure I had exactly what I needed. With a smile, and the best attitude. So rare these days. Thank you Leroy. You make Ashby Lumber look really awesome. read more

Getting ready to do my first ever DIY project that involves lumber, I went to Home Depot - because that's where you go for stuff like lumber, right? First lesson learned: Never go to Home Depot. I have already lost too many hours of my life to the Kafkaesque nightmare that ensued from trying to order a lumber delivery from them (yet somehow, unbelievably, it is not even over yet!?) So I googled "lumber" in my area and found Ashby Lumber Company. What a difference. Just being a non-nightmare would have been enough, but they went above and beyond, getting a small-but-inconveniently-sized delivery out to me quickly + at a great price. They were nice while doing it, too. Learn from my mistakes and go to Ashby Lumber first. read more

These guys have been rude to me twice now. Just wanted to return some screws but apparently they don't take returns on their screws if you open the plastic bag. And then to be rude about it. Then he just throws away my receipt. White guy with a goatee. Won't be returning. read more

The customer service here is absolutely atrocious. Rude and unwelcoming staff, specifically those at the front counter. As someone who works in construction, I politely asked a few questions regarding decking and staircase wood. The response I received from the man at the counter was sarcastic and unhelpful while other staff members idly stood by without interjecting. As a local company, I would love to use Ashby for several of my projects but their behavior is unacceptable. I'll be taking my business to Golden State Lumbar and Home Depot instead. read more

Extremely well-stocked lumber selection, and so much more pleasant than the orange big box store across down the road. We found exactly what we needed for a fencing project. Shout out to Brandon D and Joe J in the warehouse for their expert help and attention to detail! Thank you! read more

This store is a must see. Well informed and helpful people work here. Everything I needed for a simple wood project. The advice I was given and the materials I purchased continue to serve me well. Wonderful place . read more

The sales staff over at Ashby Lumber is great. They are always friendly over the phone and are very helpful with orders and estimates. I've been working with Ashby Lumber for years and have never had any trouble with any of their representatives. I have no complaints and nothing but positive comments to provide to them. read more

I had a great experience buying several dozen S4S maple boards (for a home interior decor project) from Tony Blomert at Ashby Lumber. Their price was reasonable, and they delivered exactly within the quoted timeframe to my home in Mountain View. And Tony's communication was very responsive, friendly, and thorough. Two thumbs up! read more

Ashby Lumber - Finished wood slat wall using the S4S boards from Ashby Lumber - Hardware Stores Near Me - Berkeley, California

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I went in just to walk around and the staff there are friendly and helpful. I wish I knew of this place before, sorry Home Depot I have leveled up!!! read more

Ashby Lumber is amazing. We went there from Marin and they had absolutely everything we needed. Was worth the drive and they help you so much in picking and choosing and cutting. Just amazing. Josh walked us through everything we needed and was so sweet to us. In the end our car died and we needed to jump start it...they even helped with that. Hands down best lumber store ever - and ohhhh that amazing smell of wood...... read more

We went to Ashby lumber for a very small errand; some stainless screws that turned out to be a non standard size and thread. This happened after another hardware store, once they knew I just needed some screws, told me they'd send someone to the hardware area and then abandoned us.. Even though we arrived at this store 15 minutes before closing, they treated us like valued customers. We were referred to a lady named May who went the extra mile trying to find something that would work. She couldn't find something to fulfill our small errand, but guess what? We remembered that we have been wanting to replace our kitchen faucet with something more modern, and now we know who we are going to buy it from. It sure won't be the store that blew us off when they realized we weren't going to make a high profit purchase. read more

Never thought I'd be reviewing a lumber yard, but my experience makes it worth it. I Just bought some Mahogany Decking and I have to say that Brandon at the counter was super helpful and friendly. When we drove away, my wife even said, 'no wonder you come here, they treat you like they know you'. Anyway, at the counter, Not only did Brandon D. give me a very good price on the wood, but he also met me at the lumber yard and helped me select the pieces. I was actually surprised to see him there. That was above and beyond. He was friendly and courteous and helpful without me asking him. Makes me feel good about shopping here. Seems like old school friendliness. The mahogany is beautiful. We're using it for interior baseboards and I'm guessing that's why Brandon took the extra step to make sure I got the right pieces. If you need lumber from Ashby, don't hesitate, and hope you get Brandon! read more

Would not recommend this place to anyone The customer service we received was an embarrassment. Attitude for a customer who has used this vendor for building (whole houses) and remodeling houses Anyone would be better off at Home Depot, I was surprised myself to realize recently read more

I've been going to Paul in the plumbing department for a couple decades now, and he is amazingly knowledgeable, patient, and hilariously charming to boot! He is an expert on bathroom and kitchen design, and can make recommendations that work perfectly for your needs. Definitely ask for him when you are looking to remodel! Damion delivered my new toilet today and was a total sweetheart - he showed up exactly on time and brought the toilet all the way in to where I needed to store it for the time being. Ashby is awesome - always go here for a personalized experience and amazing service! read more

I came in to get some new bolts, washers, and nuts for better security for our front gate. Dino was super helpful! He asked a lot of questions and then made suggestions, describing the best way for me to do the project. He picked out what I needed and set me up with a little pouch so I wouldn't lose anything. I've always had great help whenever I've come to Ashby Lumber. It's nice to have a real full service neighborhood hardware store and not have to go to a big box store. read more