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Asbestech

5.0 (3 reviews)
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Quest Diagnostics - Waiting area...

Quest Diagnostics

(39 reviews)

If I could give 0 stars I would. This is the 2nd time I made an appointment in advance, checked in…read moreto kiosk and followed directions. I sat outside in my car waiting for a text or call to come in for my appointment. 30 minutes passed. I went in and was told they called and texted me but I was now past 20 minutes from my appointment so all I could do was walk-in list. I showed staff there were no calls or text messages on my phone and explained this happened before as they had the wrong phone number. I got no resolve from staff or acknowledgement to look into the flawed system. I'll look elsewhere for future labs.

Overall, a simple visit with a little glitch…read more I showed up to my appointment time for a prepaid urine and blood test. There's not a receptionist in the lobby, you just check in on a tablet, and have a seat. It does say on the TV what number in line you are. You can also wait i outside if you want, and they will text you. When I first got there, there was only one person working. When she came to the door to let a person in, I asked her if I could use the restroom. She let me use the restroom, but didn't bother to ask me if I was there for a urine test. When my number was called, I went back, and yes, I had to use the restroom again, but she told me she couldn't use my urine test. She said I had to wait an hour, to make sure that my urine was the right concentration. Excuse me? Why didn't she tell me this when I asked to use the restroom? I had to go, but I could've waited the few minutes. I rescheduled my appointment, came back a few days later, and I got in a little less than 10 minutes after my appointment time. No big deal. The lady who took care of me was very friendly and personable, she laughed at my jokes,(that's important... :) and I was in and out in just a couple of minutes. Once I got everything done correctly, it was great. But if somebody is in the lobby, asking to use the restroom, ask them if they are there for a urine test.... It would be much appreciated.

Asbestech - laboratorytesting - Updated May 2026

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