Normally this place- although the store is small, and dirty with graffiti all over steel tables,…read moreempty racks sitting around the entryway abs a filthy parking lot...is acceptable Today I called early at 2:20 and spoke to a new employee to make sure that I could pick up an online payday loan by 3. I was assured by the employee three times that she saw my loan and I was able to come pick it up anytime before 7. so I drove for 40 minutes each way and getting all the way over there- only for her to look at the computer.& say " Oh, I'm so sorry. cut time already passed." The epitome of unprofessional. WTF!!? So I'm out gas and money only for her to respond with. "I'm sorry" and essentially that I was correct in the first place and just wasted my time. Then, when I called back during my second forty minute drive for NOTHING-& spoke to Gina who is the purportedly the district manager who apologized again, but kept directing me back to what the paperwork says.. as if that's going to pay me back for their incompetence. Absolutely ridiculous and unacceptable! Are either of you going to send me back my gas money or give me for my time back for being misinformed? Doubt it. I suggest if you're gonna hire them, concentrate on them actually giving out the right information in the first place, not simply giving out misinformation so easily instead of nonsense that others have to deal with the aftermath. I give my business to you with trust and am thanked with lack of factual information and actually caring about what your customers think. Sincerely not appreciated and "I'm sorry" doesn't do s*#t. I'll take my business elsewhere and be sure to tell EVERYONE I know about this damb foolishness- so they ain't have to suffer incompetence too. Being" New" doesn't excuse my being put into a predicament because you did not train your explore PROPERLY, and aren't inclined to care more than you implying " Read your paperwork." -it's insolent. Thanks for nothing.

They have false advertising and they charge you to you to take your hard earned money off of the…read morecard and they run your credit and you give them all your financial information and collateral bank account information and they still deny you even though you have good credit and they charge you when you have direct deposit

Horrible customer service at their tellers and online. I went in to get a name change and the…read moreteller acted like I was committing fraud. I had to get the bank manager as he was too busy scrolling trying to figure out how to help me or not help me. Their Website is always having issues! Here's an updated example of how they prevent you from getting your own money as I linked another bank and did their verification and now they say I did not verify and they will claim it's your computer.

After contacting Provident again, the problem has been resolved. Thank you for a fair resolution to…read morethis matter. (Note: this has nothing to do with the North San Jose branch in particular.)

Roxana Santana made our visit exceptionally awesome. Very professional, knowledgeable and patient…read more Roxana explained everything thoroughly when establishing a new account for our teenager. She followed up with us after we opened the account to ensure everything's was going well. We are very pleased with her service. Thank you.

Great service - special mention to Beneil Sourisho . He is extremely fast in communication and…read morevery helpful. They made the banking process simple and seamless.

The best way to get quick cash for your car. The staff is awesome and the process was simple…read more Would recommend to others for sure.

From the owner: We are your local title company with years of experience and the flexibility for all your needs…read more From title loans to used car loans, we have all you need under one roof. Unlike most title companies we aim to be the most flexible with our customers. From bad credit to motorcycle title loans and more, let us show you why we are more than just another title loan company. Call our experts today!

Only because I have to pick a star. I wish I could give them a -5. The worst loan company I have…read moreever dealt with. I would say any of the positive reviews came from within the company. Read reviews and if they are your only chose then walk or take the bus. NIGHTMARE is the easiest word to use. When you go to trade in your car if It's not paid off company's like automation will not even deal with them. Don't get screwed.

Patricia is extremely rude and shows a lack of concern for issues. I would never recommend this…read morecircus of a financial institution.

I went in a couple months ago with a friend. She needed help and a ride to get to this spot. She…read morewas applying for a loan and was approved thankfully. The thing is........... I have never been to a spot where someone holds personal and signed documenta until they give them a 5 star review on google. This is pathetic. The lady at the counter literally would not give friend her paper work until she walked her through the steps on how to give them a 5 star. I didn't want to be rude especially because it was not even my business. Believe me right when we walked out of the store I have them a 1 star and was detailed on explaining why. The customer service was horrible!! My friend used me as a reference but beware if you do the same because ether will call you every other day to see if you would like to apply for a loan. Block block block!!!!

I won 't recommend. The service and the staff were all helpful , but the policy and the…read morepercentage or interest is overwhelming. I paid like over a thousand dollars already but the loan amount didnt go down. I'm so disappointed

Brendy is a great lender! She was ahead of schedule and let us know every step of the way where we…read morewere in the lending process. Great job, Brendy!

My fiancé and I applied for an auto loan. It was my first time dealing with CEFCU. I had one of the…read morebest experience with CEFCU. Nick Aguila the branch assistant manager took over the loan. He made the process smooth and quick. He funded my loan with the help of Masha in two days. I was amazed on how professional he is. His customer service was excellent. He went above and beyond. At first I was told that they couldn't give us the auto loan because we were dealing with a third party. When Nick took over he was able to fund the loan and walked me through all the steps to make the progress easy for me. I highly recommend this credit union and make sure you ask for Nick. He will provide the best customer service you will ever get. Thank you Nick!

They want you to buy Google play cards or ebay cards to pay for 1st months loan. They have a…read morepaper from lenders association stating they are approved. They don't answer phone many times or call back. Their hours are sporadic at best. They say one thing but do another. Applied for loan in AZ. Later was told by hey don't have license to do business in AZ byWww.azdfi.gov that they don't have license to do business in AZ. If you choose to do business with this company, you will most likely loose your money.

Shirley wonderful customer service Just very thoughtful and…read morekind and made things easy

I just want to say Ate Maureen in this location is amazing at her job. very kind and good customer…read moreservice. she speaks in tagalog and is very friendly. Mabuhay hehe.