Dana's was annually contracted for a large non-profit. We utilzed them for a few years and our…read moresystem failed miserably. We had multiple issues after spending not only money on the annual contract but paying a significant amount more to get coils and fans and units cleaned. After all the time and money our main unit stopped working. when we had another service come to assist b\c our annual service couldn't figure out where the leak was coming from AND why the unit stopped working- the new company shared photos of the rooftop unit that had been more than neglected. The fan of the unit was literally hanging off. Tried to work with magment to resolve the issue and although Judah was professional, he didn't want to hear that it was thier problem at all. Am i an HVAC professional - nope, but i do know even when i have my home vendor come for my twice a year check ups, they tell me everything i should replace / fix or what is coming to end of life. Never did we have this from Dana's. Also wording on former invoice were altered to avoid fault. So sad to be treated llike this, especially a non-profit - but really anyone. Giving two stars b/c the people that work there are at least kind. lastly when you send the same technician for the same problem that didn't find an issue the first time, he probably won't times 2, 3 or 4.....maybe try to change it up for your next clients.

Very professional and they were very thorough. I think they did a very good job. I would definitely…read moreuse them again.

We got a quick reply to our call when things got super hot at home. The service tech arrived ahead…read moreof schedule - amazing! Super nice and helpful with real explanations of what was happening. It was a fair, honest price that was appropriate. We really appreciated the first call and the visit. This is our new AC company.

AIRE SERV of Jupiter just installed a New A/C system at my home, and they did a fantastic job! The…read moreinstallers are top-notch and did an amazing job. They answered all my questions and even picked up after themselves before they left. Way to go! Abel seems to know everything possible about A/C's and was able to find the perfect system for my home. TY Abel!!! I would highly recommend them to anyone that has an A/C problem or needs a new system. Give them a call...

These guys are the best! Very competent, reliable, knowledgeable and so nice! They installed a new…read moreA/C unit a year ago, they were awesome. We have had them do the 6 mth service checks and they never fail to be awesome. Wish I had used them years ago!!

We are so grateful to and highly recommend Cruz Crumbley at South Florida Air Solutions for coming…read moreout quickly to repair our A/C within an hour of arrival! He walked in on a mess that another a/c company could not repair after several attempts over days. Cruz proved to be very skilled and knowledgeable and quickly stopped the leak that had been draining into the hallway, removed the panel blocking the drainage system (an installation mistake made by the installer!), and made sure to examine the whole system and correct issues that had resulted from the build up of water. SF Air Solutions will be our A/C company from now on!

Always on time. Courteous. Cleaned up behind themselves. Pricing is less than most in the area…read more Highly recommend!

When a leak happens Mike shows up. 40 years living in South Florida I have had my share of leaks…read moreand I always recommend mike because he is 24 hour and professional. No time to wait when water appears in your home. Put MR One Source in your contact list!

First of all they said they would come out between 11:00 and 2:00, so I canceled other appointments…read morefor that time slot. They did not show and did not call to say they would be late, they finally arrived at 4:45. My request was to receive quotes on two projects that I identified in advance, but their rep that finally showed up could only write a quote for one project. They needed another rep to come back and quote on the second....more wasted time. Then they did not email the quote and I had to reach out to them (on hold a long time) for the quote. Thier quote for the first project was literally double than that of a local (and qualified) electrician that I eventually hired. This company is too big, too disorganized and too expensive...

I strongly advise against using this company. I had a York system installed by Elite five years…read moreago, and it has been problematic from the start. Over that period, I've had to replace three capacitors, have the drain line re-pitched due to improper installation, and schedule multiple service calls every year--all stemming from mistakes made during the original installation. Recently, the system completely failed. Two independent HVAC companies inspected it and diagnosed a failed compressor, both recommending a full system replacement, noting that York units are well-known for these kinds of issues. Acting on the advice of one of these companies, I contacted Elite to see if my compressor was under warranty. I was informed by their office, through their general manager, that I had a 10-year parts and labor warranty, and that the repair would cost only $180. However, when the technicians arrived, I was suddenly told that I did not have a labor warranty and that I would be responsible for diagnostic fees, labor, refrigerant, and other associated costs--completely contradicting what I had been told prior. The communication within this company has been disorganized at best and misleading at worst. This experience has demonstrated a clear lack of professionalism, accountability, and customer care. I would recommend avoiding this company if you are looking for reliable, honest HVAC service

These people are a scam. Beware crooks. They manipulate and confused my 78 year old husband into a…read morepurchase agreement for a Blue light to attach to Air conditioner and now charging $10,000 to my husband threatening to take my house

Do not use this company for anything. I called a couple companies to come and repair my hot water…read moreheater which only needed a nut that was cracked on the main valve. Service experts tells me easy fix and he will have it done in 15 min then shows me the charge for over $650 and telling me how he removed other fees that would have been ADDED but since it was so fast to fix I was getting a deal. The worst part is the second company arrived and could not believe what he was charging me!!! The second company charges a $150 charge versus $650 by service experts. Both companies here and solid proof Service Experts was clearly over charging me 4x more! This is horrible and the most dishonest and disrespectful way to treat a senior and at Christmas. I hope no one uses this company ever! Service Experts are only experts at stealing from people and ruining Christmas.

We had Stephen K Denny come install some units last summer and then this summer one of those said…read moreunits had both of the fail safes fail. We had a flood from our attic down into our upstairs. We called, they came out and replaced the fail safes and told us they would cover the repairs and have their "guys" come and do the drywall.. it's been over a month and after multiple attempts at contacting the service manager Tim and the service coordinator Joe, we are no further today than we were 6 weeks ago. It's the constant run around. We ended up calling the drywall company directly and the owner there told us they have never even made contact. It's ridiculous. When they were getting paid for the original install they played great, when their faulty product fails and destroys your home it'll be crickets. Do yourself a favor and find another company.

Subject: Urgent Complaint - Service Failure, Unprofessional Conduct, and Refund Request…read moreDear LENNOX -STEPHEN K. DENNY , INC. Customer Service, I am writing to express my deep dissatisfaction with the service I received from your company, a Lennox distributor. I was charged $2,000 USD for a diagnosis and installation that was not only incorrect and poorly done, but also left me without air conditioning for over three weeks during the summer. Your technicians were rude and unprofessional, demanded full payment upfront, and failed to deliver results. Eventually, I had to hire another company to fix the issue, as your own diagnosis was confirmed to be inaccurate by your own team. Given the failure of service and the unacceptable treatment, I am requesting a full refund of $2,000 USD. If I do not receive a response within 7 business days, I will file a complaint with the Better Business Bureau, consider legal action, and publicly report my experience on Google Reviews, Yelp, and social media. I expect your prompt reply and resolution. Sincerely, JOSE BLANCO 786-2018028josaa@comcast.net