KC was great, I asked a question about my pc and they answered the question without hesitation, so…read moreI was able to fix my issue myself, with no charge, I even asked a follow up question and they were just as helpful. They are awesome. Others wanted to charge me. They did not

Showed up 2 hours late and had the audacity to be annoyed at ME…read more When I pointed out he was two hours late, he said "I have other clients, you know." No apology. No explanation. He then spent 30 minutes on his phone before telling me he'd have to "come back another time." He never came back. Super rude and seems more like an intern in experience

As a busy student who can't afford to have her computer go on the fritz for any length of time I am…read moreso happy to have found Computer Rescue. I have used this shop in the past and the service was very quick. Just recently I was sure my computer was dead. He did too. But then I got a call from him telling me that he could revive it with my permission.Since it was finals time and I was going nuts trying to think of how I was going to replace it in a hurry and get all my work done, I said "yes,go for it." He cleaned it,saved my important work and I had it back in a couple of days time. I can't tell the stress relief that occurred! I reccommend Computer Rescue highly. Oh, and his prices are reasonable.

I wish I could give this man 0 stars. He claimed to have cleaned the inside of my laptop so that…read moreliquid damage wouldn't be detected. Not only did Asus still deny my warranty, they denied it menage of obvious marks (visible as soon as you open the bottom) the ones he said he cleaned. He then lied to me and said "there must have been more under the motherboard" NOPE the photos from Asus were all in plain sight without removing anything. He continued to lie about the work he did and claimed he "knocked off $100" which is BS because I paid $50 and there's NO WAY the work he claimed to have done would be worth $150. Granted, I'm aware the initial damage was not his fault, not mine either (it was a freak accident). But he felt the need to lie and take my money for doing practically nothing. Look at the photos and try to tell me he cleaned it even a little bit... He is a bad businessman and his customer service skills suck. Go elsewhere for computer repair. Let this guy go out of business.

Excellent service, very knowledgeable, kind and friendly staff. I've gone in now twice with issues…read moreI've been having and each time they took the time to help me right there and then and didn't charge me. Granted it was a quick check and I asked them specifically to look at one component but it still says a lot about the type of operation they run at Microtime Computers. Most recently I screwed up the installation of a graphics card and I thought I fried my PSU in the process so I brought my system in and they tested it for me. Sure enough, I killed the PSU. I asked what my options were/if they thought I killed other components and the guy told me it was possible that I did but it would be $90 to take a close look. He recommended I buy a new PSU, plug everything up and hope for the best considering I would need a new PSU regardless. If I was having troubles he told me to bring it in first thing Monday and they'd evaluate the whole situation for me. I got lucky and everything survived, system started right up with a new PSU. They could've charged me the $90 and then told me all I needed was the PSU but they didn't do that. I'll be back whenever I have an issue I can't deal with by myself.

Microtime Computers has supported our small business for over 7 years, through multiple…read morehardware/software changes and network configurations as well as untold numbers of "emergencies". They have always been incredibly responsive, extremely professional and wonderfully customer-oriented. And they are really nice guys! Steve and Max are great at explaining things in a way and language that a non-techy person like me can understand, while guiding me in making good long-term choices for my business. They find answers to problems and needs while keeping my budget in mind. Over the years I've referred at least 6 other business clients to them, all of whom are happy with their services. My employees also use them for home computer and network issues. Microtime works with me as a true partnership and I can't imagine my company without them.

responded quickly, showed up in time showed me the error in my ways very friendly price very…read morereasonable

Wish we had NEVER gotten involved with the Computer Doctor! We have had problem after problem with…read morethe computer we got from him-constantly losing info, calling him with problems and issues. Our printer stopped working after 1 month-after several messages to him, he told us it was a piece of junk-so why did he sell it to us? Constantly calling, and when I do get him, he gets very defensive and belligerent, acting as if issues are my fault. He hasn't returned my last two calls so we've given up calling him. He is insistent that icons are on my computer that just aren't there, and gets upset with me when I try to explain they're not. We've wasted well over $1200 on a computer, printer, and repairs. When I mention his name at Staples, I was told he was a quack. Really regret dealing with him. Do NOT recommend.

I was in complete distress when my computer would not start and, fortunately, I found Computer…read moreBargain at 145 Pleasant st in Dracut, MA. 978-459-0346 Upon contacting them, I had the pleasure of speaking with Don, who proved to be exceptionally professional and knowledgeable. Don assessed the situation promptly and provided a clear explanation of the steps required to diagnose and repair the problem. In less than two hours he had my computer fully restored, preventing the loss of any important files or data. Throughout the entire process I was kept informed of the progress and any findings, which gave me great confidence in the work being performed. The service was delivered with a level of care and expertise that far exceeded my expectations. The charges were reasonable and fair, reflecting the quality and timeliness of the repair. I offer a huge thank you to Don at Computer Bargain for his decisive and effective assistance. I highly recommend Don to anyone in need of computer repair or technical support. His professionalism, communication, and results make him an outstanding choice and truly the only choice.

From the owner: We can Update or Upgrade any of your pc to Windows read more

Joe was very easy to work with. I've used him several ways, buying one of his laptops and also…read moreservicing a desktop, and he was very thorough. He made sure both machines were running better than expected. He responds quick, gives great suggestions, and the price is always great! I would reccomended Joe to anyone that needs a computer or service!

I've tried to contact this place, but to no success. I'm looking for a bit of pc work and was…read morehoping a local person could help me, but sadly joe has quit the fixing business

Hello Carbon Colors staff, My name is DONALD BELAND…read moreand I am 71 years old, and this is the first time I have ever written a review about a business. I was recently promoted to Chairman of all fundraising activities for the Dracut American Legion, and being new to the process, I was fearful I would screw things up, which would hurt the Legion's opportunity to help veterans of Dracut, and surrounding communities. I turned to Carbon Colors, and it was the best move of all. Ann and her staff greeted me with open arms, and their first question was what were my highest expectations.They listened to what I needed, then courteously offered their suggestions. I could tell right away that they are professionals. All the staff help each other, and their main goal is to produce a product that the customer is more than pleased with. Through your efforts, the Dracut Legion can continue to HELP several needy organizations in the Dracut community. Dracut is lucky to have you, and I wish you continued success in both of your businesses. Ann and her staff are phenomenal. It is a pleasure doing business with you, and there is no other place I would go. Thank you, Don Beland Lowell MA

Ann and her team have been life savers on many occasions for our business! We have been ordering…read moreenvelopes, invoice books, checks and other printed items that have helped showcase our company name/logo professionally and precisely. We have had a number of "last minute" projects pop up and Ann's natural instinct to get the job done kicks in and she is able to take on the work and get it done with lightning speed, even if it means taking on a bit more stress than need be. (WE TRULY ADMIRE THAT!) Ann and her team are true professionals that ensure customer satisfaction. Their turnaround time is wonderful and their personal delivery is great. With top of the line products matched with superior customer service and attention to detail you can bet our business will continue using their services for years to come!