Shae is very thorough and such a fun personality. I'm so thankful I got to work with her. She took…read moregreat care of me. She is the best!!! Please go see her! I'd also like to give a shout out to Zion in the Business office! She was very patient and kind as we completed my process and experienced some slight difficulty with paperwork. They did not rush or anything.

Carmax service department is trash. They never pick up the phone, you leave voicemails with no…read morereturn call. I've even reached out to Carmax corporate and a case was started but when I replied to my case manager there has been no response from them. Leadership needs to revamp their teams with more training and accountability. I would never buy a car from any Carmax nor recommended anyone.

Service is amazing. They took time with me and even stayed after hours to make sure we got the…read morevehicle we wanted. I recommend 100%.

This has been the worst experience dealing with that office,there policies change from week to…read moreweek.Not everyone in that particular office IS RUDE,BUT THAT ONE PERSON WHO IS VERY UNPROFESSIONAL will express to you she not going to lose her job over taking a payment,now make it make sense???

Come to Look at some used cars. Ran into a professional sales consultant Baffour. Sold me a new…read morecamry SE. Thanks also to the Big Boss Ray. Helped me get the car. Go see these guys

I was expecting to get an annoying sales pitch when I got there, but to my surprise the sales lady…read more(I think her name was Asia or something like that) was really personable and seemed to take my interests into consideration. I've been trying to find a particular Sequoia for awhile and although they didn't have the exact one I wanted, theirs was the closest match. I'm going to go back with my wife and take it for a test drive this weekend.

Chris was great and made the whole process easy! I LOVE my car. It drives so well, and I have no…read moreregrets

Update: Following…read morethis review, AutoNation corporate did respond the same day and stated they would follow up within 24-48 hours. It has now been over 7 business days with no further communication. At this point, the issue is not only that my vehicle was returned with a non-functioning AC after service, but also the lack of follow-through after a stated commitment was made. I will be pursuing additional escalation if this is not addressed promptly.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

I can't say enough about how amazing the folks at Lithia Springs Ford were and how great they…read moretreated me. I found my dream car online and when I inquired about it Donna reached out to me promptly to discuss it. I was a little nervous about negotiating the price of the car over the phone so I wanted to get my own financing. I spoke with the sales manager Mr. "Super" Mario Rencher and he was amazing and eased all of my doubts and fears. He assured me that he was going to take care of me and he certainly did. After finalizing the price range that I wanted for the car I decided just from the phone conversations from the 2 of them that they had earned my business. When I arrived at the front I was greeted and Mr. John Paul worked with me on getting my dream car. Mr. Paul is an amazing person. He made me feel like he was selling a car to his own daughter. He was very knowledgeable and gave me some great advice. I don't care about the miles... Lithia Springs Ford will always have a customer in me.

I just left the Lithia Springs Ford dealership and I unfortunately had to work with Heather in…read moreservice department which was not a great experience to say the least. I called early this morning because I just bought a big bend sports Bronco yr 2021 towards the end of April. I been up here three times regarding different issues and I had no issues with the head manager Jimmy who was out of town this week, however dealing with Heather was much different. I told her what was going on with my vehicle and I pay for the gold certification so if anything is found wrong within 90 days they are supposed to provide loaner cars and rides no charge. So I tried using this service this morning because im going out of town and she's like there no guarantees my car will be lookat today and I couldn't get a loaner car until my car was inspected so I bring the car up there and she calls me 12:40pm saying my cars fine so I keep texting the number they send to text and I got no call backs and response nothing. Which cause the dealership to close and i had to get Uber which they paid for to get my car. I had to leave work for three hours because she nevered called bk to tell me my car was ready. If I did not call and talk to someone else I would not have my car and im going out of town tomorrow which is a huge inconvenience. When I got to the shop she claimed she got no messages and honestly good customer service means following up on vehicles that are cleared to go and i had to find info on my own vehicle which is so unprofessional. Do better next time is my suggestion and if you dont have access to your voice messages get it. Also if you dont know that they put your name on the automated reply and you dont respond they need to fix it you make sure you follow up on it since that was your excuse. Overall bad experience.

Follow up review.... After having our vehicle since 06/19 and trying to register it 3 times, and…read morebeing told we couldn't obtain a temporary tag from the tag office; exhausting our temp tag registration tries. We confronted the dealership head manager, who made an illegal temporary tag and had it hand delivered to our home. We looked at the VIN from the temp tag and compared it to the VIN on the car and it was different. Please also beware that this company is a lease company. YOU ARE NOT FINANCING YOUR VEHICLE FROM THIS ESTABLISHMENT! BEWARE! IT IS A LEASE!!!

I purchased a car from this company, since purchasing the car, i needed a battery 3 weeks after…read morebuying, paid 350 no problem. Secondly, the driver's side window stop going up and down, fine fixed that all while keeping my payments current. Now my transmission went out, cool drop off at transmission place, gave warranty information left my car behind for repairs. Now after 2 payments of 250 each and insurance 220, i have to pay a deductible of 250. I really didn't have an issue with that, but now it's one month later, still without my car that i pay for faithfully without fail and now i can't even get anyone in warranty department. I have called over 40 times to warranty and also auto shop and have been given the run around. Please DO NOT PURCHASE FROM THIS COMPANY. THEY PRETEND TO BE ALL FOR YOU UNTIL THERE IS AN ISSUE. I HAVE SPOKE TO SEVERAL PEOPLE INCLUDING BBB AND ATTORNEYS AND WILL ACT ACCORDING FROM THIS POINT ON...IF YOU ARE DESPERATE FOR A CAR GO ELSEWHERE LIKE RURAL AREAS OF TOWN, BECAUSE PAYING TRIPLE COST OF ACTUAL WORTH IS NOT WORTH IT TO ONLY HAVE POOR CUSTOMER SERVICE.

Amber Glave was absolutely amazing to work with throughout the entire process! She is a wonderful…read morecommunicator and went above and beyond to find the exact vehicle I wanted with every option I requested--and she did it in a timely manner. Every time I spoke with Amber, I never felt like I was talking to a stranger. She was warm, personable, and made me feel completely comfortable from start to finish. I highly recommend Amber and will definitely return to John Thornton Chevrolet to purchase my next vehicle from her!

I took my car in this week and was told there is now a 2% fee for paying with a card. You only…read moreavoid the fee by paying with cash or check. This is beyond cheap! Steve Rayman sounds good right about now!