Best spot in Santa Clarita Valley!! Staff was hands down the best from the front desk to the guys…read moreupstairs. I was building a road bike for the Police Unity Tour and needed some custom work. Unfortunately I found a paint shop that could do the detail I need. BUT they had an amazing plan for me as a back up. They ended up helping me install stickers on a bike frame that isn't easy. Bike has tons of bends and curves. I'll definitely be back soon for additional work.

Bryan was an incredible help with our recent project. They did a really good job on our printing…read moreproject!

I've been using Valencia fulfillment for my shipping, warehousing and fulfillment needs for an…read moreonline chess business and I can't tell you how much I love working with these guys. They are fast, friendly and always provide absolutely great service. Whenever I have a problem with an order or need an extra special favor they're always down to help. One time they even drove all the way across town to pick up a large order of DVDs from a disc printer, saving me hundreds of dollars in shipping. I highly recommend these people if you have an online business and need someone to handle your shipping needs. These guys are pros! (Use Valencia Fulfillment for my company OnlineChessLessons LLC)

We hired Valencia to take over our fulfillment operations in the middle of last year, and were…read moresending thousands of orders per month through their facility. Upon reviewing several different invoices, we noticed that there were charges which did not match up with any line item that pertained to a service performed. When asked about it, Jose (the owner) responded with "pay it today or I am sending it to collections!" which seemed even stranger. Further analysis of the data in their multi-thousand line invoices revealed large scale fraud on behalf of the company. The bill we were sent was $38,000, and the adjudicated amount was $19,000, or roughly half. When we started looking deeper into the company and its history, it turns out that the ownership has had several brushes with the law, including a charge for grand larsony. Net-net - these guys are shady beyond belief and should be avoided at all costs.

I needed invoices printed for I used to go to one of your competitors. Since it always took me two…read moreweeks to get my orders sometimes longer I decided to give you a try I took one of my invoices in to show you what I needed and I knew I cut it close to when I needed them, but I can honestly say you went far beyond what I expected. The invoices were perfect. I didn't need to take them back to you to get them cut and I receive them within a week. I'm very pleased with your service and I wanted to let you know how happy I am so when I need more invoices or envelopes, which you have done before I will greatly take them to you thank you again. Bob

I popped in to get some work papers printed. The staff were incredibly helpful! Mark walked me…read morethrough my order, explaining how to email the documents to the store and even showed me some examples he had. He was a great help, and the price was reasonable.

I want to recognize Tammy for the exceptional customer service she consistently provides at this…read moreFedEx Office location. I regularly ship high-value sports cards, which requires additional time, attention to detail, and a videotaped packing process for insurance purposes. Tammy is always extremely professional, knowledgeable, helpful, and accommodating. She is an incredible multitasker who handles a complicated shipping process efficiently while making sure everything is done correctly. She makes the entire experience easy and stress-free, and it's clear that she takes her job and customer service seriously. I've worked with plenty of people in different industries over the years, and Tammy genuinely stands out. She is an outstanding employee and a tremendous asset to FedEx. I hope her management recognizes the level of service she provides and the positive impression she leaves on her customers.

As an eBay seller for the past 19 years with over 2,000 individual sales, I know a thing or 2 about…read moreshipping. I'll give you the cliff notes. USPS is cheapest, then UPS, then FedEx being the most expensive. There is a reason for this: FedEx takes that absolute best care of your packages during shipment. I never offer FedEx as a shipping option for any of my sales, because most buyers are too cheap to factor shipping price as an expense. In this one-off occasion, I sold a rather large item & at a high price. The buyer needed specific (& rare item) by a very specific date. Luckily, he was smart enough to spare no expense to make sure to cover any fees for a timely + safe delivery. For such a specific occasion, I did offer to ship via the pricey FedEx, but he was smart enough to know that investing in shipping costs would guarantee that he would get his prized & highly valuable item in perfect condition before his expected date. Just a friendly heads-up: FedEx has an "East Coast Cut-Off" deadline. Meaning, if your item is registered to be shipped (past 4:30pm PST), it ships next day, so you mind as well have shipped it as late as 4:29pm PST the following day. Ken was a rockstar. Granted, it was obvious that he had his hands full doing many tasks that are evident of needing to be done by multiple people, he didn't hesitate to take care of me at 4:22pm & had my package checked-in by 4:28pm - 2 minutes before the cut-off. If you need to guarantee that your item arrives safely, I recommend shelving out the extra cash for FedEx. Especially for those larger packages.

Cannot recommend enough, my goodness…read more Peterson Printing had the most competitive quote out of all the print shops I contacted in SCV. Turnaround time was also super quick. Mark does great work. He's quick to respond and pointed out minor hiccups with my project dimensions. The lady who worked the front desk is so personable and sweet. Very happy with the quality of the postcards. They're beautiful, vibrant, and sturdy. I will absolutely return here for all my future projects. Thank you!

Great experience all around with this business. I had originally sent a message through yelp and…read morehad a fast response. I ordered a graduation sign for my son, which was ready within a couple of days. The sign was great quality and exactly what I wanted. The price was good too. I highly recommend this business.

I needed some business cards printed, and wanted to find someone local to do it, instead of…read moreshipping my business to some big corporation. I love supporting local small business. I am so thankful I found Bobs Printing Services. Bob is very nice and very helpful. He printed the cards for a reasonable price and even delivered them to me. Bob will get all of my printing from now on. Shop Local!

Bob's Printing Service is the best! From small orders to large specialized orders Bob gets it…read moredone! His attention to detail and verifying the order to meet our expectations is something Bob takes pride in. He is a special local businessman/business who I will always support! Excellent service, excellent products and trust you can depend on!

Very simple and easy! Printed out the return page, taped up the box and brought it in…read more I love the sliding glass doors so I can walk in easily, with 2 hands on boxes!! Easy to found, large parking lot next to AT&T and behind Yamatos. You can package here, print etc. they will help, workers are friendly! I was in and out of there in a few minutes.

I am writing this to provide feedback regarding a negative customer service experience, I had today…read moreat the Stevenson Ranch, FedEx Store. Upon entering the store, I approached an employee at the counter to inform them I was there to pick up an order. The employee, an older female, did not greet me. Instead, she asked abruptly, "What do you need?" When I stated that I was, "Picking up," her response was to repeatedly say, "Picking up what," with a very negative and dismissive tone. She did not ask for my name or the order number, which prolonged the interaction and made me feel unwelcome and disrespected. I believe this employee's attitude does not align with the standard of customer service your company strives to provide. The interaction was brief, but the lack of basic politeness and professionalism was surprising and disappointing. I trust that you will address this matter to ensure that all customers receive a more positive and respectful experience. I did want to mention my order was done to a high standard, however the customer service could use some help.

I can't recommend Valencia Printers enough! We worked with Valencia Printers for a community event…read morelast year, and Lamont was awesome to work with! Truly one of a kind. He was responsive, helpful, and was invested in making sure everything turned out great. It's clear he truly cares about both his customers and the community. As we're getting going with getting things ready for our event this year, I've already been impressed once again with his great customer service! We had a great experience and look forward to working with Valencia Printers for years to come!

Lamont and his team recently did a big print job for us. We needed to create high quality…read moretheatrical posters for a movie. Their work was fantastic on every level: Quailty. Service. Attention to detail. It was a real joy to work with a team who know how to deliver and who care about their work. I would wholeheartedly recommend them to anyone looking for a top quality printer at a fair price. one of the best! Outstanding.