We hired Valencia to take over our fulfillment operations in the middle of last year, and were sending thousands of orders per month through their facility. Upon reviewing several different invoices, we noticed that there were charges which did not match up with any line item that pertained to a service performed. When asked about it, Jose (the owner) responded with "pay it today or I am sending it to collections!" which seemed even stranger. Further analysis of the data in their multi-thousand line invoices revealed large scale fraud on behalf of the company. The bill we were sent was $38,000, and the adjudicated amount was $19,000, or roughly half. When we started looking deeper into the company and its history, it turns out that the ownership has had several brushes with the law, including a charge for grand larsony. Net-net - these guys are shady beyond belief and should be avoided at all costs. read more