I had one of the best retail experiences I've had in a long time buying a vacuum here. I wish they sold every appliance or product that I ever need to purchase. Before I even stepped into the store, Liz spent about 10 minutes on the phone with me answering questions and helping me understand my options. When I arrived, the service only got better. Dave was incredibly knowledgeable, patient, and genuinely helpful. There were zero pushy sales tactics and absolutely no pressure. Just honest advice and down to earth people who clearly know their products inside and out. They took the time to demonstrate multiple vacuums, explain the differences, and educate me so I could make the right decision. At no time did he get frustrated with my multiple questions or rush me. You can tell they truly care about helping customers rather than just making a sale. I originally went in hoping to repair my existing vacuum, but after seeing the demonstrations and learning more about the options, I decided to go with a new one. Best decision ever. Even though my Dyson was unrepairable, they gave me a trade in credit. I also had just missed a manufacturers promotion and Dave practically matched the promotion for me by throwing in an attachment and extra bags. I went home and vacuumed my entire house and was shocked at how much dirt it pulled out of the carpet. Honestly... it was a little horrifying in the best possible way. My old Dyson never came close to picking up that much embedded dirt. It's a pleasure to support a local, family-owned and operated business that treats customers with real respect and courtesy. I feel a bit naïve for spending $500 on a Dyson that barely comes with any sort of warranty and had 1/3 of the sucking power. My Sebo vacuum came with a 10 year FULL warranty, that covers EVERYTHING, including service and repair. Outstanding service, exceptional product knowledge, and an overall fantastic buying experience. If you're in the market for a vacuum or even just have questions about one you already own, this is absolutely the place to go. Ten stars! read more

There was something stuck in my vacuum but I couldn't get it. They did a quick check, found it and even did some basic maintenance while educating me. Very friendly and reasonably priced. read more

Took my noisy vacuum in expecting to leave it for days and cost $100+. Instead, I left in 20 minutes with my vacuum repaired for $30. Definitely my source for vacuum service from now on. read more

I purchased a SEBO Felix from Arvada Vacuum a year ago. I just took it in for its free annual inspection. I can't speak highly enough about the folks at Arvada Vacuum. All of the superlatives listed in other reviews are true. Most important to me was how knowledgeable the staff is. Also, I appreciated how patient they are. When making important purchases, I usually have a lot of questions. Not once did Liz start tapping her foot or looking at her watch. She made sure I was comfortable with the purchase I was making. I could have purchased the same machine at a vacuum place much nearer to me. I am glad I didn't. Check out all the free extras listed in "About Us" at their website. Also, I enjoy being treated like a person and not just a customer. Wish I could give them six stars! read more

Honestly, the nicest people one could hope to do business with. If they were ever hiring, I'd want to work there. They know their products and zero pressure or up sales. I've purchased vacuums and a mop from them. When I had an issue with the mop they warrantied it out, no questions asked and with an apology. If you want to support a local business, they are deserving. read more

After 10 years with my Orek, it was time for a new vacuum cleaner. Liz was so patient as we tried multiple different cleaners, finally landing on a Miele canister vacuum. Very professional, customer oriented, and downright nice people. No wonder this family owned business continues to thrive into its second generation! Highly recommended. Thank you Liz for your patience!! read more

I rarely write a review but Arvada Vacuum on 58th Avenue is the best shop hands down for service, maintenance, questions anything related to vacuums. Liz and her brother Dave are incredible, both so knowledgeable and we have bought a Riccar and Sebo from them. We still have both and they are AMAZING! They are the BEST in the business and provide exceptional service every time!! Also, they sell the most incredible vacuums that far out weigh mainstream big box shops. read more

Wonderful family owned business. I have been a long time customer both for product purchase and repair . I appreciate the knowledge and interest in helping me with product selection. Repairs and maintenance costs are reasonable. My family is hard on the vacuum cleaner so they see me often! I feel very fortunate to have this business in my neighborhood . I found them by word of mouth with others dhar read more

Diagnosed the issue quickly and gave me an accurate time frame for having the repair done. Friendly and reliable!

We had a really great experience buying a Sebo canister vacuum and Nellie Floor cleaner on Mar 23, 2021. We were especially interested in buying a vacuum that would be easy on wool carpeting. Liz was very knowledgeable was amazingly helpful. Great products and great Customer Service! They even price-matched Costco's sale for the Nellie Cleaner. I highly recommend shopping at Arvada Vacuum. read more

I really can't say enough about this family run business! They truly are wonderful people here and the Riccar Vaccum line is the best around. They keep everything you need for your Vaccum in stock and they can fix things on the spot if able. I wouldn't take your Vaccum anywhere else to get repaired! And I wouldn't buy anything other than a Riccar! I am a housekeeper and I have used them for the last 10 years!! Love them!! You won't be disappointed. And this is the place to go for sure!!! read more

We purchased a Riccar vacuum 8 years ago. The vacuum sweeper works as well today as it need then. The reason is Arvada Vacuum provides excellent service on the maintenance and upkeep of the unit. We have 2 very hairy dogs and 2 cats. It gets a real workout. My favorite feature is it is a lifetime warranty on the belt. I have never had to do anything. No replacing of a belt is really wonderful. read more

Arvada Vacuum - Lots of hair from these two! - Appliances & Repair Near Me - Arvada, Colorado

Now this is the place to go for all your vacuum needs! I brought in my current vacuum for a little check up and was able to interact with Dave, whom was extremely knowledgeable with the brand and model. (Simplicity) He quickly explained to me that my wonderful Husband had installed a part near the rollers backwards which was why I was having Issues. He left us to browse some handheld machines while he fixed our error, as well as swapped out our belt, and threw in a new bag! (Bags are the way to go people, and if you don't know this, get educated at a place like this, by a guy named Dave!) After our beast was ready to go home and conquer our cat hair filled castle I wound up purchasing the handheld model, same brand as my pink upright, along with a full on demonstration from Dave of all the handheld can do. Did I mention you can vacuum baseboards and stairs while still standing upright with these awesome handhelds they make now?! I was sold! Who would have thought I'd be bragging about vacuums, but here I am rambling away! Go see Dave, get educated, and get you a quality carpet monster for a great deal! Did I mention this place has been in Arvada for a long, long time and is family owned? That's my kind of place! read more

Their essential business kept our essential business going during Covid! They sell air purification machines and vacuums and cleaning products! They always give perfect advice and are always so helpful. I can always count on them and love that they are family owned business! read more

I stopped in to inquire about a replacement hose for my 4 year old Eureka vacuum. The lady in the store said parts are not made for that vacuum anymore. She "checked" on her computer and said both of her parts suppliers do not have the part. "You can use duct tape or we can sell you a new one." I went home and easily found a number of online suppliers. I ordered one from there. Shop seems more interested in selling than providing service to the customer. I won't be back. read more

Excellent service and products. Their knowledge of the industry can't be beat. I've been here multiple times and every interaction has been great. They repaired my cheap old vacuum (bought at a big box store) and later sold me an excellent new vacuum when I was ready to upgrade. Be sure to come here if you want advice on dealing with carpet stains as they have many products to choose from. read more

Outstanding and friendly customer service with a great selection of quality vacuums. We were looking for a Riccar and they sold us the correct vacuum for our home rather than talking is into the highest price one. Free estimates on repairs with a reasonable price schedule for basic service. read more

I have NEVER had better customer service. This place is fantastic. Tons of great products with awesome warranties! Every year I take my vacuum in for free servicing and free filter replacements for life! The customer service is literally phenominal and takes their time to make sure you know everything you need to know. They have two locations and even offered to bring my vacuum to their north location where it'd be closer for me to pick it up. While I was there, a lady came to pick up her serviced vacuum and it wasn't yet ready so she offered to have someone drop it off at her house for her for the inconvenience. Great family business. I will tell everyone about this place. Soon happy! read more

Arvada Vacuum - Outside view. - Appliances & Repair Near Me - Arvada, Colorado

When was the last time you were able to say, "They suck" and it was positive? Well, right here at Arvada Vacuum. Took in my Kirby and now it picks up more than Brad Pitt without his shirt on. Seriously, it pulls more out of the carpet than a Brazilian wax job. They work on just about every vacuum you can find, fast, friendly and estimates are free...Free, now that doesn't suck at all. read more

We have used Arvada Vacuum for many years. We are on our second Riccar Vacuum, and love them! We traded in our first one for a discount on our second. We also purchased the Nellie Mop which is AMAZING! It's a rechargeable mop that cleans our hardwood and ceramic tile floors easily, and easy cleanup and maintenence. We also get free maintenence on our vacuum since we purchased it from them. Great family owned business that really cares about their customers! read more

I am a vacuum convert! As one of those darn millennials who is susceptible to targeted advertising, I thought we had the top of the line in our Dyson...NOT SO, folks. I took our Dyson cordless vac in for a repair and ended up borrowing an upright Riccar for 24 hours. I CAME BACK A CHANGED WOMAN. It was the difference between a Yaris and a Tesla. Nay, a unicycle and a Porche. The Riccar cleaned our carpet in a way I never knew possible. I was horrified at the little crunches and crackles I heard all over our apartment as I vacuumed (I had vaccumed just the day before with the Dyson)! When I brought it back the next day, the proof was in the pudding - the pudding being what the inside of the bag looked like, that is. So. Much. Dirt. Anyways, long story short we ended up getting a Riccar from Arvada Vacuum and could not be happier. David and Liz are a wealth of information without being pushy or sales-y in the slightest. They know their stuff! I was particularly sold on the fact that we can get free carpet shampooer rentals too, which is part of the plethora of benefits of buying from them. Shopping local, buying a vacuum that will last 3-4 times longer than our Dyson, (not to mention a billion times more powerful) extending the life of our carpet - what could be better?! read more

I have visited Arvada Vacuum 3 times and need to commend their team for consistently maintaining exemplary customer service, performing excellent work for reasonable prices, and for demonstrating integrity. I visited today and had my vacuum assessed and repaired while i waited....very much appreciated their amazing service. read more

Great customer service! Very knowledgeable people that have helped us repair a vac and with purchase of a new one. Great people.

Love my new vacuum and i USED to use dysons. The ricca is SO much better. Try the Ricca stainless steel cleaner, it was worth the $11 as it made my satinless look new and helped to resist finger prints. read more

Liz was so wonderfully helpful! Helped us pick out a great new vacuum AND they do free belt changes as long as you own one of their vacuums! Awesome place read more

Just wanted to add to the list of great reviews with my own thoughts. The staff was extremely helpful and directed me to the product that was best suited for my needs rather then making a bigger sale. We are very happy with the vacuum we purchased (Riccar, made in the USA) and will be returning for any future needs. Thank you Arvada Vacuum. read more

Small business, but huge on customer service and philosophy of caring for people. Purchased a vacuum there and have been blown away by their expertise and timely service. Brought it in today because it had a burnt odor when on. When I walked in the door, she said from across the room, "Oh it's got a clog." Fixed in 10 minutes, new belt and bag too, no fees. When I asked how she knew it was clogged she listed the things she could see from the outside like dust on the base. Not only experts on vacuums, but their family's business for generations. It shows. read more

I have been purchasing from Arvada Vacuums for the last 3 years. I have experienced the best customer service in my entire life. They have been servicing my vacuums for free. I come in every 6 month's and they give me a smile for cleaning and clearing my vacuum. I want this company to reap the rewards of incredible service, kindness and professionalism. I encourage you to purchase from Arvada Vacuums. This rare find is on the corner of 58th and Ward Road in Arvada. You will greatly appreciate knowing of this fabulous company. read more

BEST family owned business I have ever encountered! I purchased a Riccar vacuum (made in the USA)last year that was quite expensive or so I thought! At just under $700, it ended up to be extremely worth it! I have 3 dogs right now (4 if my neighbor brings his) and need a good strong vacuum to handle the hair and dander. It comes with a lifetime free belt replacement no matter why it broke. I bring my vacuum back once or twice a year and they clean it and tune it up as needed. The other thing I like is that they have graciously stayed past closing time to accommodate my schedule on more than one occasion. How many businesses do you know that will do that? They also represent other brands of vacuums and have a wide variety based on your use/need. Its so nice to have a place I can come when my vacuum is not working properly. I'm done going through supposed "pet hair bagless windtunnel" vacuums every year. This is one I will have for life! read more

I have been a customer of Arvada Vacuum for years. We loved our Dyson but love our Riccar Supralite even more. We have dogs and this vacuum is the best we have ever used to keep ahead of the hair. It is worth every penny. Customer service here is outstanding. It is what continues to bring me back again and again. Their help and advice on everything related to cleaning has been great. I cannot recommend them enough. read more

Great customer service! Have used this place for a long time. Best vacuum I ever bought. The lifetime belt change is a awesome thing!

These guys are great! We have been dealing with them for years and their integrity and honesty are what brings us back year after year. New location is very convenient. read more

I just got a new vacuum from Arvada Vacuum when my Shark broke down and wasn't worth repairing. I never felt pressured to buy anything, but rather the salesman/repair man took a lot of time answering my questions and educating me about how everything worked. I appreciate that they carry high quality products not available in big box stores. I took one vacuum home to try it out and ended up not loving it for our purposes. No problem! I brought it back, considered some other models, and tried again. This time I ended up with a great vacuum that works perfectly for us. Thanks for your time and help, Arvada Vacuum! Incidentally, the staff was also very kind to my little boys who were being sort of ornery waiting in a tiny store for me to pick a vacuum already. ;) read more

I needed a belt on a Saturday and gave them a call. They were already closed, but told me to come in, that they would stay until I got there. Not many places would do that! They had the belt I needed- in and out in a minute. Sure glad they stayed! Thanks! read more

I'll be back! I had a new belt and was back home cleaning in a flash, and I'll go back for my next repair and/or purchase. Thank you, Liz!

I drove by Arvada Vacuum all the time and thought, how do they stay in business? Who would by a vacuum from a vacuum store? Certainly I could get one cheaper at a big box store. Well, I went shopping for a new vacuum after we replaced our carpets. I decided to stop in to Arvada Vacuum for the heck of it. I found out they are run by a family that truly cares about their customers. They take the time to help and treat you like you are their only customer. Liz was great to answer all my questions and educate me on the importance of a good vacuum in keeping the carpets clean to extend the life of my carpet. The vacuum I purchased was not cheap but I know I have a vacuum that I won't have to replace in a year like the one's the big box stores sell. I take the vacuum in for regular maintenance - free of charge - and I have never seen my carpets cleaner. I bought a Riccar vacuum and you can tell the difference after vacuuming as opposed to my previous, less expensive vacuum. The way I see it is if you invest in good carpet but buy a cheap vacuum, you will spend more in the long run as you will have to replace the carpet sooner because the vacuum did not clean well and you will have to replace the vacuum because it wears out along with the carpet. Do yourself a favor, next time you are in need of a vacuum, give them a try. You won't be disappointed! read more

WOW is all I can say about this company. They are honest, fair, helpful and exceptionally prompt. It's so refreshing to do business with people who really care about their customers and provide such excellent service. They also carry amazing products. They stand behind their work and what they sell. I will never deal with those awful big box stores again when it comes to vacuums and cleaning products. Thank you Arvada Vacuum!!! read more

These guys are great. I was weary of spending hundreds of dollars on a vacuum, but after testing a Riccor and talking with their staff, I was sold. They offer a few free tune ups to make sure the vacuum is working properly, which I appreciated. They even offer a few sessions with a carpet cleaner; all I have to so is purchase the soap from them. I highly recommend visiting these guys when you're in need if a new vacuum! read more

I recently took my vacuum (a miele) into Arvada Vacuum to find out was wrong with it. The power button was not turning on. The man who took my information said they could give me an estimate, but seemed annoyed when I asked about what could be wrong and how much it would possibly cost. So, I left waiting for a phone call. I didn't get a call back on the day he said the estimate would be ready, so I called them and was told I needed a brand new cord reel that would cost $180 plus $50 labor. I am not mechanical, so was forced to consult my boyfriend who is very mechanical. He spoke to them on the phone and concluded that all my vacuum REALLY needed was a new plug in. This piece cost $5 and my boyfriend fixed it. I don't understand why businesses try to cheat people out of their money instead of helping people to gain loyalty and trust from their customers. This is one business I will never return to. I will say that they were pretty friendly to me on the phone when I suggested that I might want to buy a new vacuum instead of fixing the old one. I actually can't afford a new vacuum and was stressed out about having one more thing go wrong that I can't afford to fix! Thanks for listening. read more