Very unorganized and they'll schedule you for a diagnostic but the doctor is busy. What?

Do not come here for Invisalign. They push it a LOT, and since I started the process in January 2025, I feel like my appointments have been seen as an inconvenience. I think Dr. Ganong spent less than a minute in the room during my first 2 check-ins and the concerns I raised were ignored or treated dismissively. I was not given important information when I started, even as basic as how to clean the aligners!!! Months were added to my plan because I had to do "refinements" to try to undo the terrible looking changes he made to my teeth against my wishes and in opposition to what he told me he was doing. He literally lied to my face about how much my upper teeth would be moved forward and down. In appointments, I felt pressured to agree to plans I did not like or understand. He only offered the "refinements" after I wrote an email with my concerns. I guess having something in writing made him pay attention. He didn't respond well, calling me rude and "combative against treatment." Sorry if it's hard to be cheerful when I've not been heard for months and my treatment is taking longer and longer and looked terrible, and the information I'm given is very brief and uninformative. He even complained about me refusing processes that were never presented and weren't mentioned AT ALL during my initial set of aligners. That caught me off guard and seemed unprofessional. Medical professionals should treat patients with respect, not ignore them, or undermine them, and actually spend time at scheduled appointments to answer questions, instead of making it seem like questions are not allowed. Important information should be provided. It seems like he pushes Invisalign to maintain a status as a provider but once you sign the paperwork and the payment, you're just an inconvenience. read more

Implant removal appointment. What impresses me the most is the professionalism of the dentist and the entire staff. My treatment is far from complete, however, I anticipate that they will provide quality care. read more

Beware - bait and switch! I went in for the $59 new patient special. After having my gums painfully measured (which i have had done numerous times) i was told i required a deep cleaning on one tooth. She disappeared and the receptionist quickly appeared with a quote he wanted me to sign for several hundred dollars. He slunk away disappointed and the dentist reappeared after which I received my cleaning. I decided that this is not the business model i which to frequent. Buyer Beware! read more

Great service! Friendly staff! Not just my dentist, also my go to for Botox! I'm also looking into the opus laser they offer for long term skin benefits. read more

Very unprofessional experience at this dentistry. Definitely avoid. He doesn't tell patients up front but there are unlimited Invisalign treatments, which he conceals from patients. Early on, very poor fitting trays with halos. Emailed about this with photos but he blew me off. Consequently, stayed in those trays and totally wasted treatment time. Finally about midway, he admitted the trays weren't fitting. Ordered new ones but only kept buttons on half my teeth. In between scans, lack of pressure allowed for shifting over 4 weeks. In my case, he was too lazy to re-attach buttons after re-scan, so they left me in old halo-ridden trays without buttons specific to my progress, and thus without proper pressure. For that reason, I needed a second revision. Oddly, only 4 came in. I knew that couldn't correct because my previous had far more to go. Those didn't fit and another protracted waiting period, this time with all attachments removed. Still seeing halos and my bite is way off. Can't fully bite down without risking breaking teeth and can't fully bite down on back molars. My option is to seek a better dentist who cares about the quality of his work and stands behind it. Now I have all kinds of financial issues to correct his sloppy work. He's rushed, judges patients and talks down to them in a condescending manner. He leaves all his work to his assistants, who outshine him, which is embarrassing. On my last of Tray 46, he texted me saying he couldn't make my appointment. His assistant asked me to re-arrange my work schedule on an appointment I had for at least 3 weeks. I work for a large corporation and planned this appt. for my PTO. My suggestion is don't do Invisalign with this dentist. Invisialigh isn't the problem. He's the problem. He claims he's giving you a big " discount" but what he's really doing is taking a huge down payment from you and everytime you go in for a revision he acts like they're put upon because they already blew threw insurance money. Rectifying this with a new dentist involves significant financing challenges as he copped the insurance and most plans only permit 1 lifetime ortho payment. Having to out of pocket more than just retainers to try to preserve progress. I'm literally going to have to pay privately for EVERYTHING that needs to be resolved. Raising funds for that isn't easy on a moments notice and I'm time-pressed to at least prevent further shifting. Lastly, most complicated treatment is due to over-crowding and that requires IPR. BELIEVE ME, this procedure is quite painful. Diamond-coated files are used to create finite, precision enamel shaving for space to produce proper force and movement. I required 2 IPR treatments but after the first I learned my lesson and opted for shots to the nerves top and bottom. One patient left a review about this which he minimized. He grew super impatient on the first treatment and half way thru said " do you want me to numb you?". I mean yeah, that would have been advisable from the outset but half-way thru the torture treatment, you just want it over. He isn't just shaving enamel ( which ideally requires shots) he's literally using all his upper-body force to pull the blades of the file very high into your gum-line ( think high-gum line cavity related filling or wisdom tooth extraction kind of pain, without numbing). It's bloody, messy and quite unpleasant but he doesn't care because for him, it's all about his money. Note blood on files. Liz Ryder called Ganong out for a similar experience in her Google review. Telling that he admitted he was dealing with another patient that required his " undivided attention" while doing her IPR. Doesnt that require undivided attention? Looking back on her review, I realize I should have listened and relate to her experience. Poor quality work, rude, impatient and sloppy. This dentist will likely require an attorney but luckily, I went to law school and can handle him but not all patients have that advantage. Be warned. read more

Arvada Dental Excellence - Bloody dental files used for procedure without numbing agent. - Cosmetic Dentists Near Me - Arvada, Colorado

I am pretty anxious about the dentist after one bad experience in my past. As soon as you walk in you are greeted with a smile. Very impressed with how much education I received not only from the doctor but my hygienist as well. They talked to me the whole time and made me feel at ease. 10/10 recommend. read more

Had a chip in my front tooth where a filling wore down from contact between my top and bottom teeth. Ended up needing Invisalign to fix the alignment, since I had braces middle school l and things had shifted. The team was extremely flexible with scheduling, even with multiple revisions. Really appreciated the patience, professionalism, and commitment to getting my smile where it needed to be. Highly recommend. read more

The office is very comfortable and relaxing and open not dark! The music was loud enough and soothing to the soul, I enjoyed my time there. The dental asst. who saw (Samantha/Sam) me was very professional and a delight. I can see myself making this office my future dental office! I'm here to stay... Gary C read more

The staff and Dentist are very professional. It was a good experience for my husband and I.

Samantha top notch hygienist. Detail-oriented. Finally found a home for my grille. Second visit, hard to find a decent hygienist in the burbs. read more

I was looking to replace my other dentist. I called Arvada Dental Excellence and they were able to fit me in last minute to accommodate my changing schedule and even told me about a last minute cancellation so I was able to do my cleaning and follow up filling replacements in two days. Talk about efficient! Jordan was really nice and gentle with my teeth/gums. I'm used to walking out of my cleaning with gums sore and bleeding! She was super friendly and nice to talk to and the whole cleaning process was painless! She's great! Dr. Ganong was very informative with my questions and educating me on what my options are for the concerns I had about my teeth. I never once felt pressure to get other services that I was not interested in. Great staff, clean facilities... the is a really great place! Highly recommended! read more

I am so excited to call this place my new dental home! First of all the facility is clean, updated, and decorated beautifully. Dr T. Was absolutely wonderful and made me feel heard and hopeful. Josh set me up and took my X-rays and was a hoot; he was quick, funny, and made me feel comfortable. My hygienist was exceptional, thank you Florencia! My teeth are sensitive and I have anxiety at every dental appointment. She made me so comfortable all while watching Harry Potter haha I can honestly say I'm excited to come back and that's never been my experience before. The front desk girls were great too, they explained everything and made sure finances were in order. Thank y'all for taking such good care of me! read more

I have a great experience each time I come in. The staff are friendly, courteous and attentive. I have had no issues after an exam and cleaning. Thank you Arvada Dental Excellence! read more

Arvada Dental Excellence - Awards, brochures, family photos and decor. - Cosmetic Dentists Near Me - Arvada, Colorado

Good points: office staff is very friendly, and the office is very aesthetically nice (but unnecessarily- you'll pay for it). Dr. Ganong is a quiet type, but professional, and competent. Dental assistants are nice and do a great cleaning. Bad: Poor communication and follow up with Invisiline. I was a patient for a couple of years and decided to do invisiline with Dr Ganong. Once I started, I was counseled by office staff, scanned by office staff, and was followed by office staff. I went months before I was able to talk to Dr. Ganong about my invisiline and I felt very much "in the dark" about the process. My invisiline course was very different from other people I knew going through the same process with an orthodontist. I was completely unaware of what to do once I got my dental implants with the retainers and what to wear during the transition time. I did my implant through an oral surgeon who was much cheaper than Dr. Ganong. I felt that I was ignored because I didn't do my implant through this office. Once I got the final retainers, there were 4 and I got no instruction on how to use them or how long to use each set of retainers. This was just par for the course the whole time through this process. I paid $4800 and my teeth are better than they were, but they aren't perfect. A year later and my teeth are still moving, and my retainers are not holding my teeth in place. I am noticing a slight shift in the crookedness of the bottom row. I just learned(by finally calling the office- my fault for not calling sooner) that I was supposed to be wearing the permeant retainers for several months all the time, before moving to just nighttime. I am really frustrated that there was not better communication and Dr. Ganong doesn't really have much to do with the process. He has just trained his staff to do the scans and fitting. I personally think that it was poor care and I hope they will review the way they communicate the Invisiline process better. I've moved back to my old dentist who was great, but just a little farther of a drive. Everything I have needed has been much cheaper with my previous dentist than with Arvada Dental Excellence. read more

This is my new dentist office as of a month ago. I have had a cleaning and a crown completed. I find the office staff extremely helpful, efficient, positive attitudes and clear communication. The dental hygienists strike me as intelligent and responsive. Dr. Ganong did a very good job on the crown, and I had very little discomfort afterward. He has a gentle demeanor, is a good listener and answers questions completely. I very much appreciate that Dr. Ganong cares enough to offer options for people who have dental needs and no insurance. To me that says everything about his values, and these are the type of people with whom I would like to be associated. read more

One of the best dentists I've had. Super amazing work by Dr. Ganong and his terrific staff. The office is modern, clean and they take extra precautions during this pandemic so I felt safe. Thanks for getting me in today last minute. Keep up the stellar service! read more

I have moved 29 times in my life and this dental office is the best I have encountered. Great staff, gentle hygienists, proactive recommendations, and accommodating scheduling. I highly recommend this practice to anyone looking to improve their dentistry. read more

The best dentist I've ever had. Excellent staff as well. Everybody always happy and they go above and beyond for their clients. I'm actually thrilled to go see the dentist. They will explain things and never try to sell you unnecessary procedures. The hygienists are amazing and great attention to detail. You will have a wonderful experience. read more

Thank you for another wonderful experience! Had a nice visit today and all went well as usual. Such a great dental office all around. .

Arvada dental excellence continues to be one of the best dental offices and experiences I have had in my life. Gabriel and Andrea up front always take time to acknowledge patients. They are courteous, friendly, and make you feel comfortable. The dental hygienists are extremely friendly and easy to work with and seem to always remember details of their patients lives. Doctor Ganong is an exceptional dentist with the best bedside manner and most up-to-date modern technology I've seen anywhere. So happy to call this my dental office! read more

These people love tech. 3D scans of your whole head, robo-xrays, videos from inside your mouth (ick). It's encouraging and creepy at the same time. I'm old school, my last dentist was old school, and I'm nervous about that sort of thing, but a clear conclusion is that they are totally on top of their game and aren't afraid to spend money if they think it will help. This place is state of the art. They have a long term strategy and it's no accident they have 'excellence' in the name. That's exactly what they're doing. I'm still nervous at the idea of a dentist who is younger than my kids, but I'm coming around. As a side benefit, it's clean, well organized, and right on schedule. It's in the name. This is an excellent dentist read more

Simply the best dental experience I have had in all my many years. I am not one to switch dentists, but a series of situations sent me looking for an office closer to home. Seeing all the positive reviews of Arvada Dental Excellence and the good fortune that they are less than 10 minutes from my house helped my decision to give them a go. Wow. What have I been missing all these years? The initial appointment was incredibly efficient, thorough and the dental cleaning was without question, the best I've ever had. I have couple of teeth that I knew would be needing crowns, so I decided to move forward with just one first. I expected this would be at least a two-part crown installation ( a temporary and then come back for the permanent). They set me up comfortably, offered me to watch Netflix with headphones while the procedure was happening, and I gladly accepted. In two hours, I left with a perfectly fitted, PERMANENT, and was thrilled. Will be back for the next two early next year. Everyone I encountered was friendly, knowledgeable and efficient. I highly recommend without any hesitation! read more

I just had the best dental care experience. I needed a new dentist in Colorado since I recently moved here and I'm really happy I found Dr. Ganong.  Painless, efficient, friendly, and all in a clean modern office. I absolutely love this place and the people that work here. Truly a top notch dental office with a focus on customer satisfaction. Just a fantastic experience.  Thank you. Highly recommend. read more

A dentist is only as good as his hygienist!!! 75% of patients follow their Hygienist; not their dentist!! I read over all the remarks & most people gave 4-5 stars to the hygienist!!! Just a little FYI. read more

If you're like me, there are several things you take into consideration when choosing a healthcare provider (be it physician, physical therapist, masseuse or dentist) that go beyond just the person providing the service. Here's what I take into consideration and the reasons why Dr. Ganong gets five glowing-red stars. 1) Referrals - The best way to know if someone is good is through a referral. I received not one, but two referrals to Dr. Ganong from my coworkers. They have no reason to lie to me, mostly because if they did, I'd see them the next day and give them an ear full about why they sent me to a terrible place. In this case, their recommendation was spot on. Dr. Ganong lives up to his reputation. 2) Reviews - You can't always get a referral, and when that happens, I turn to reviews. Obviously, you're here, too. So take a look (and not just here)-- they're glowing. The majority speaks, and often times the hive-mind does pretty well at steering you in the right direction. 3) Location - This is subjective because it's totally contingent upon where you live/work. But, if you're anywhere in or close to the Arvada area the location is ideal. Free easy parking should not be over looked either... And for me living in Denver, it's still worth the drive. 4) Office Staff - The worst is when you find a doctor or dentist whom you love but their staff is atrocious. Dr. Ganong's staff is absolutely great. His technician was thorough and friendly. And the front desk receptionist was friendly and prompt with my paperwork and payment. 5) Hidden fees - How many times have you gone to the doctor for a cold, waited for 45 minutes only to see the doctor for a total of 6 minutes and receive a bill for $249? Yes. It's the worst. But, what a breath of fresh air with Dr. Ganong. Not only did he walk me through every procedure that was potential for my visit, his receptionist walked me through the potential costs and let me choose what I wanted to have done. Maybe this is the new wave of doing things but in my dentist-going lifetime, I've never had anyone break it down for me like that (including an estimate of how much insurance would pay and how much I would pay). Lovely! I avoided a $500+ procedure that could be deferred until next time thanks to their organization and transparency. I highly appreciated it. Which is ultimately part of my last nugget of criteria -- 6) Communication - Communication is key, and Dr. Ganong has it down! As someone who is in the industry of websites and digital marketing, I highly appreciate his well-designed and user-friendly website. The efficiency of filling out paperwork ahead of time and actually following through with it upon arrival is refreshing. Also, I received an appointment confirmation. Also, it's not to be overlooked how wonderful Dr. Ganong is as a dentist. He's professional, technically skilled, impressively knowledgable, SUPER considerate of how you're feeling during the visit, and overall a really great guy. Needless to say, I highly recommend Dr. Ganong and Arvada Dental Excellence! read more

I lost a crown, and called in to get it replaced. They gave me an appointment immediately and I was able to get it fixed right away. The team at Arvada Dental Excellance is the best!! read more

Dr Ganong is a great dentist. My previous dentist retired so I had to find a new one. Tried a few other before I found a similar comfort level. His practice is small and you don't feel like you are on an assembly line. They have some of the latest technology and make everything super smooth and easy. His entire staff is friendly and he has a convenient location. read more

Been a patient since 2015 and would recommend Arvada Dental Excellence to anyone! The staff are so professional, thorough, thoughtful, and kind and make me feel comfortable every visit. I had a root canal a year or two ago and Dr. Ganong took excellent care of me. My regular cleanings are always easy. I'm so glad I found a dentist I trust. read more

Good service with timely appointments and no wait time. They also had good COVID safety precautions.

My family has been going to Dr Ganong for quite a few years now and are very happy and lucky to have found this dentist office. The care the entire team gives goes beyond just routine care (which is top notch). The team knows your name when you walk in, they are professional, kind, efficient and honest. This office will never recommend or do any procedure that isn't necessary for your health. I trust them completely. I and my whole family look forward to getting care here for many years to come. I highly recommend them!! read more

I enjoyed just about everything this place had to offer, how easy it was to find and how fast I could get in. What ruined it was Gabrielle everything she said was so rude and condescending. Gave the place a very nasty and unwelcoming vibe. Maybe she's just like that or had a bad day but I won't be coming back and definitely won't be referring my friends here. Staff needs some more training on how to talk to clients and be more personable and less of a witch. read more

This is the best dentist I've gone to and they have fixed some problematic teeth from previous dentists. I highly recommend!

I can't say enough about Dr. Ganong & the team - they are so friendly and knowledgeable. I've only had good experiences with my visits and always leave knowing they took great care of me. If you want a place that makes you feel welcomed and relaxed, this is the place for you! read more

I couldn't be happier with Dr. Ganong and staff. Everyone is super friendly and makes sure you are taken care of. They take patient care to another level. As long as they are around I wouldn't go anywhere else. I strongly encourage everyone I know to call Arvada Dental Excellence. read more

This place is a very legitimate scam. For starters, when I arrived for my first time there, I noticed they were doing a giveaway for a $2000 paddle board IF you give a 5 star review (so be very weary of all of these 5 star reviews!). I should have followed my gut and walked out then, it would have saved me thousands. The story I have is hefty and I won't go into detail, but if they take you into a room to lay out all of your out of pocket costs and detail the information, know absolutely none of it is true or accurate. If they tell you that your teeth are going to start falling out if you don't get whatever procedure they are recommending, get a second opinion. My insurance company said they would NEVER approve of or cover such a procedure at my level of "periodontitis". These people prey on others and unfortunately they sometimes they win. Steer clear from this place, there are so many other legit dental offices in the Denver and surrounding area!! read more

I have had two excellent appointments where they were able to take me the same day for a painful crown. I'm new to the area and couldn't be happier with their expertise and the care they show to their patients... awesome attention to doing the job right... read more

Glad I found this dentist after a string of poor experiences with others in surrounding cities. Definitely a happy customer!

I had a mixed experience at Arvada Dental Excellence. The front desk staff was incredibly nice and welcoming. The technology seemed top of the line. During my first exam with Dr. Ganong, he asked if I minded discussing some "cosmetic issues". In the form I filled out before being seen, I indicated that I wasn't interested in discussing cosmetic dentistry. Despite my internal hesitation, I told him to go ahead. He proceeded to tell me what tooth length is deemed attractive for women my age, and that I fell short. He recommended another round of orthodontics and veneers. At over a thousand dollars a veneer, it's a highly lucrative procedure.I really didn't appreciate the approach and I will continue to look for a new dentist elsewhere. read more

Best cavity filling experience I've ever had! First of all, let me tell you I despise going to the dentist. I haven't been in years and I take explicit care of my teeth because I want to avoid going as much as possible. Finally, after what had literally been almost 8 years (I know...I'm ashamed) I decided I needed a teeth cleaning, and was immediately made comfortable by the friendly and informative staff. I was heartbroken to hear I had a teeny tiny cavity that needed to be filled. Upon going back to get this cavity filled I was crazy with anxiety as I hadn't had the best experiences with cavity fillings in previous years at different offices. Again, I was immediately comfortable with Dr. Ganong and the staff. The process took less than 45 minutes, it was virtually painless, extremely quick, comfortable, and they even let me watch Netflix while they worked on my tooth. Amazing! I left their office feeling rather confident (despite my numbed mouth) and am actually looking forward to my next cleaning! read more