Quick and explained the issues and charged decent amount…read more Would recommend and call again

They came and were super fast and professional. Got everything sorted out for us and even showed…read morehow the previous install was not done properly.

Service rep (Jeff) was extremely knowledgeable professional helpful and friendly He listened to my…read moreplumbing problems made suggestions and advised what action need be taken to repair and eliminate the issues As far as the value everything these days seem high but considering the work that needs to be done and the timeframe seems reasonably fair I would definitely do future business with Crystal Waters with Jeff as my requested service tech Also thank you to Scott for his understanding of my plumbing issues and promptly scheduling timely service

Called Crystal Water Plumbing and was quoted $175 to replace fill valve and flapper in 2 toilets at…read moremy elderly mother's home. They came later than scheduled, charged her $361.30 for each toilet and were gone in 45 minutes. Called the owner to dispute it and he rude and indignant. Poor communication and poor customer service! The work may be satisfactory, but the prices are not! Almost double what others reputable companies charge. Local isn't always the best deal! WARNING: Get your quote in writing and have a lawyer on retainer! One star given because I had too!

I was having hot water issues in my house as my hot water was not working. I found LMS plumbing and…read morethey were able to come within a couple hours of my call. Loren was able to replace the thermostats and elements and got it back up and running.

From the owner: We are a family owned and operated company with over 60 years combined experience in Commercial,…read moreLight Commercial and Residential work. We value our customers business and time. With attention to detail, we will do what our customers want and need at an affordable price.

Asked for a new pump replacement and he installed an undersized pump that would not work. Had to…read morehave another plumber replace because he refused to make right.

I have had a drippy bathroom faucet for over 2 years. Wasn't bad in the beginning, but around…read moreChristmas it became a constant flow. Water bill reflected it as well. I also have been struggling with the toilet tank "guts" thanks to Martinsburg's hard water. I'd bought a new faucet and parts for the toilet, but after watching YT and assessing my space and my own abilities...chose to hire someone. Mark of Mountain View Plumbing gave me a quote based on labor/time for each of these. He's the owner/operator...something I like to support when I can. We scheduled for 9am, he called as he was arriving EARLY! Two hours and both problems fixed with parts I had bought to do it myself. He even fixed my tub/shower diverter stem I was starting to have issues with. We discussed a few hacks to get some more life out of the toilet as hard water is doing what it does. I then asked about my kitchen sink/drain and he verified that I can get RO and a disposal into that space. Now I just need to budget! As for his hourly rate, it is totally fine for skilled and licensed labor. He didn't nickel and dime for the little things he used (tape, etc). I appreciate that. I also know as a former business owner, he's covering travel costs, insurances, taxes, etc. with that rate. I will be using him for more projects as my own budget permits.

Appointment between 11-2pm. Showed up 1:45 pm. Two young techs - neither one was a senior tech. It…read morewas a simple estimate for repluming a kitchen sink and another pipe that needed blown out? Anyhow quoted over $2,000. Therefore, it seems the price is outrageous. According to the guys, they follow code. Well, duh, all licensed professionals do so. Anyhow, not pleased!!!

While on vacation my well pump stopped suddenly on a Friday morning, so no water at all for my…read morehouse sitter. I called RT Services after checking for sudden leaks and the breaker panel. Zach came out same day and diagnosed the well pump failure and also the pressure tank. They had a team at the house early the next day and had the water back on before they left. I also asked them to replace the pitless adapter when I returned, which they did promptly. Zach, Justin, and Landon (as well as Phil the owner) were fabulous! They were great at explaining things, were on time and courteous. I highly recommend RT for Plumbing and HVAC also.