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Falling Waters, WV

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Martinsburg Plumbing

5.0 (1 review)
Open • Open 24 hours

Services - Martinsburg Plumbing

Plumbing inspection

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5 years ago

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MAG Services

MAG Services

(1 review)

Our sump pump failed within 3 months of buying our home in 2018, flooding our entire basement…read more Because of our location our home warranty company didn't have a plumbing company in network. We were able to hire a plumber of our choice but had to get an invoice and wait for approval before work could begin. If we went ahead with the work without approval, we would be on the hook for everything. Alex was extremely patient and understanding of our situation and while waiting for approval went above and beyond to stop the flooding and ensure no further flooding would occur until we got approval from the warranty company. He stayed until he was sure we were out of the woods. Needless to say, he fixed our sump pump issue, and we haven't had any since. Since then, we unfortunately have had other issues with our plumbing and without hesitation he is the first and only person we call. Alex has pulled our fat out of the fire now on MULTIPLE occasions. He has come on short notice, at the end of his day when I know he would normally be going home because he knew we were in a bad situation and once stayed until 10pm because he was determined to find the issue and resolve it. He was also our go to when we wanted a water softener and house filter installed. He explained in detail and demonstrated how the system works and told us to call if we had any further questions. Alex treats you like family and takes a personal investment in ensuring you and your family are taken care of. If you have plumbing issues THIS is your guy. And THIS is your company. Without question.

From the owner: We are veteran owned and operated business specializing in pumps, plumbing, home & property…read moremaintenance and repair

A Plus Plumbing - Caulk has shrunk, leaving gaping holes.

A Plus Plumbing

(14 reviews)

A Plus is a wonderful company to work with and I have used them for emergencies as well as routine…read morethings. They are ALWAYS easy, trustworthy and available. Pricing is good, workmanship is excellent, and they treat you like family. Recently hey installed a water heater another company completely dropped the ball on. Called them on a Friday afternoon and they were out, installed and done in 45 minutes the next morning. I can't say enough good about this company and strongly suggest them to everyone I know.

Last September Tony came alone to install our free-standing tub and floor mount faucet, a 2-person…read morejob. The tub is only held down by the drain and moves very easily when empty. The floor-mounted faucet installation was worse than I could've imagined. To start, he used a black Sharpie on our new tile, marking where he would cut the hole. Luckily, I went in to check on things while he was in the basement and discovered he was planning to cut the hole too far into the corner, which would have meant moving the tub, just so the water would make it into the tub. Then, the hole he cut into the tile was too large. To make matters worse, he used white caulk to fill the holes that weren't covered by the faucet base plate. Also, the faucet leans noticeably (see pic of level against it). Soon after he left, we discovered it was leaking. We also discovered he'd taken our brushed nickel overflow cover, which he was supposed to swap with the chrome cover, as well as the chrome drain he removed to install the brushed nickel drain. My guess is he was hurrying to leave before my husband returned home to see his sloppy work. We called him back to stop the leak and to return the overflow and drain. I want to ask him if that sloppy installation would be acceptable in his home, if he was paying someone his hard-earned money to do it. I paid him, but really shouldn't have. Now we have to uninstall all of it and hire someone else to replace the ruined tile and reinstall the faucet, properly. The pictures say it all. Unless you just want pipes installed, look elsewhere.

Martinsburg Plumbing - plumbing - Updated October 2026

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