There was an amazing selection of high quality tile. The customer service was great. We had Adam as…read moreour associate and he was phenomenal. Incredibly patient and provided 5-star customer service. We highly recommend him! I should also add that the associates at this store demonstrate poise and grace, even when getting screamed at. Unfortunately when we were in the store today, we witnessed a customer yelling at and berating an employee, a customer, and the store manager. She stated that she was part of a group of investors who flip houses and that she has spent so much money at the store, so she was entitled to certain things and bypassing rules other customers follow. I have never seen such poor customer behavior and yet Adam (our associate) and Andrew (the manager) reacted calmly and tried to de-escalate the situation despite this entitled customer's tantrum. I, along with other customers, were complimentary of the ability of the associates to keep their cool in spite of the behavior exhibited towards them.

This is a big store and you can check out their products online as well…read more Our contractor recommended this place as he has an account there with deep discount that can be passed onto the customers. They have a variety of tile selections and most of them were imported from Italy or Spain which with better quality there's less yield loss, hence you can buy less. Some of the special priced items have longer lead times, so make sure you double check with them. We didn't enjoy the process as much as with other shops because of 3 reasons. First of all, our sales contact was quite unavailable on the weekends or even Friday afternoons, so we had a hard time scheduling with her. But if you just walk in and ask for help from the front desk, they will assign someone to help. The second issue we found was the inconsistency of product introductions. We were worried about slippery tiles in the shower, our sales contact suggested us to focus on the tiles that have a special coating. The second sales person we talked to said the special coating was only for outdoor use, using the gauge lines between tiles is good enough to prevent slipping. Thirdly, after we got the quote, we couldn't place the order into the system with our contractor's discount; only that appointed sales person could do. Luckily we could get the rest of the process done via email and she sent out a link for me to make payment. If you have a Rakuten cash back app and pay online, I think you get the cash back as well.

Olivia Qin was very helpful. I have always bought from KZ…read morecabinets and they helped me design. Kelvin also helpful and works well with my contractor.

We were shopping for closet organizers for our remodeled home and visited several big-box retailers…read moreas well as online stores. After visiting this store, we were very impressed and satisfied with both the products and service. Their closet organizer systems offer great value, and the designer was experienced, knowledgeable, and very helpful throughout the process. We simply provided the dimensions and shared our expectations for each of our four closets, and they created designs that matched our needs perfectly. We are very happy with both the final designs and the quality of the products. Highly recommended!

My contractor sent me here to look for a vanity. The vanities here are much nicer and more stylish…read morethan what you can find at Home Depot or Lowe's. This store pretty much has all their vanities on display so you can see the different wood finishes and size options, which ones come with a sink and which ones have a separate sink. The prices are great compared to other custom vanity places. The store is huge and seems overwhelming. They carry a lot of products for your kitchen, bathroom and other rooms in your home. Since I was focused only on purchasing a vanity, I tried my best not to look at all the other products they carry, such as floor tiles, wood floors, bathroom tiles, shower fixtures, toilets, mirrors, shower doors, etc. So much to look at!! Richard helped me with my questions. He was knowledgeable and patient. He showed me comparable products around the floor then put my order together. Most items are in stock! That's great!! No need to wait for delivery. What I like about PHD is that I can purchase my products and my contractor can pick them up. I don't have to haul a vanity in my tiny car. Returns have a restocking fee. Make sure you like what you're getting.

PHD is a great showroom to work with. I'm a designer and collaborate with them regularly, and the…read moreexperience has been consistently positive. Special thanks to Erica -- she specializes in kitchens and is truly amazing. She's professional, helpful, very service-oriented, and always knows how to guide the process the right way. Honestly, a big part of why the experience is so good is because of Erica. Highly recommend working with her and the PHD team.

Allyn and team did a great job doing a half bath remodeling of our upstairs bathroom…read more Great communication, always on time, amazing pricing, and finished ahead of schedule. Highly recommend for bathroom work!

We are very happy with our new bathroom and the service provided. We were impressed with the…read morequality of the personnel and the work done to our bathroom. We had a bad experience with a previous company and so were very wary of anything these guys said. But all that worry was for naught as Allyn and his crew took great care of us.

My husband and I had an absolutely wonderful experience here! We visited several other stores…read morebeforehand, but no one took the time to explain things as thoroughly as the team here did. The receptionists were incredibly friendly and accommodating, even when we arrived just 10 minutes before closing because we got off work late. Despite our profuse apologies for coming so close to closing time, they warmly welcomed us, offered us coffee, and took the time to help us. We returned the following day, and Thy helped us find the perfect flooring. She was patient, knowledgeable, and thorough throughout the entire process. Her communication was outstanding, and she made what could have been an overwhelming decision feel easy and stress-free. We also had our flooring delivered to our home, and Quan, our delivery driver, was just as wonderful. As first-time homeowners, we especially appreciated that he took the time to explain different parts of the process to us. Since he is also a contractor, he was able to share valuable insights and tips that helped us better understand what to expect during installation and beyond. We appreciated his friendliness, knowledge, and willingness to educate us! From start to finish, everyone went above and beyond to provide exceptional customer service. We truly had a fantastic experience and look forward to returning as we continue making upgrades to our home. :)

Super friendly and above and beyond customer service! We were greeted right away and the reception…read moregirl even go and show us around. She answered all questions unlike other construction warehouse places I been to. I was able to find my dream shower door brand Pasgo. I been to 5 different places and no one seems to carry this brand. I was so happy to finally find a place that does and also local too! I highly recommended this place! Also they give discount if you pay cash.

gas efficient service designed by kitchen in 30 minutes. I'm still waiting for the appointment for…read moreHome Depot. I would shop here pricing was good and the service was good.

I walked in to this location after going to the other KZ across town. I came specifically to order…read morecabinets and already knew what I wanted. I also mentioned if I could offer the 2 mirrors I had seen at the other location. The first woman who spoke to me acted like she didn't know what I was talking about and had me ask another woman who didn't even look up from her computer and told me they only do high end cabinets at this location so maybe I should go to the other. Hmmm so she figured all this about me from me asking for a specific mirror. Wow! Rude & judgey. A total pretty woman moment. They won't be getting my business and it was a lot of cabinets for my home and not cheap. My contractor sent me there. Big mistake KZ, BIG mistake!

Great material from slabs, Free delivery in San Jose!…read moreApex marble is one of a kind. Need the best installer let us know! 510 209 1164

We had a quartz countertop made for our kitchen island and it turned out beautiful. Raj and the…read moreteam were very responsive, easy to work with, and prompt.

I can't be happier with Kitchen Reface Depot. They are incredibly professional. From the initial…read moremeasurements to showroom visits, every step of the process was smooth and stress free. Paul is friendly and knowledgeable, and Kennedy is always responsive, answering all my questions promptly. Andrew and Miguel were the installers, and they were friendly and polite, which made the process even easier than I expected. They were also very respectful of the space and extremely careful when moving things around the house. Their installation work was flawless. The transformation turned out exactly how I hoped. They truly brought my vision to life. I chose a greenish-gray color that complements the rest of my home, and I was going for a super modern look--they delivered exactly what I imagined. This company clearly cares about his customers, and at no point did I feel pressured. Refacing made so much sense! They can reface all the cabinets throughout the house, not just in the kitchen. That's what I did, so make sure to ask about their full home services. I only had to empty the cabinets for less than a week, and now I get to enjoy the bathrooms, laundry room and a kitchen that feel completely new. Thank you!

We just completed our kitchen remodel and we are so pleased. Thanks to Paul and Kitchen Reface…read moreDepot, we now have a functional, well thought out and gorgeous space. The process was smooth thanks to Paul's experience, professionalism, expertise and easy-to-work with, flexible demeanor. I have heard my share of horror stories but I'm so please to say that our overall experience was quite pleasant. I wouldn't hesitate to recommend KRD to friends and family.