Amazing tile. Very knowledgeable. All very helpful. I've known Diana for many years. Did 3…read moredifferent houses with her. Highly recommended

Diana at World Tile helped us design 2 of our rental properties and the results were tremendous. I…read morerecommend this store to all of my friends and family!

Paul was extremely nice and helpful. Got some corner shelves for the shower at a good price, and he…read morewas quick to give me information on the different types of stones. A+, will definitely use Cancos Tile again.

This 5 star review is largely based on Alesia Hillman performance, attitude, and energy. She is…read moreabsolutely amazing and she couldn't be more pleasant and informative. She made my wife and I so comfortable and really helped us with wonderful suggestions and guidance. However, when we went to pick up our tiles the woman at the counter (who was apparently filling in from another store) was a nightmare. The woman who processed our order and helped us select a grout color was a major disappointment and she made the experience uncomfortable and awkward. My wife and I definitely didn't have the same warm fuzzy feeling we did when Alesia help us. We decided to go back to see Alesia and she was able to make everything better!! ALESIA ROCKS!!!

A family business never disappoints. Ever. I'm so happy to have found Alita. The staff is so…read morefriendly and knowledgeable, was able to help our team and went above and beyond to offer exceptional service. The tiles and products are fantastic quality, fair pricing, and there are a lot of things to look at in such a small space. It wasn't overwhelming to walk into, it was organized and welcoming, will he returning for other future products!

A family business never disappoints. Ever. I'm so happy to have found Alita. The staff is so…read morefriendly and knowledgeable , was able to help our team and went above and beyond to offer exceptional service. The tiles and products are fantastic quality , fair pricing , and there are a lot of things to look at in such a small space. It wasn't overwhelming to walk into, it was organized and welcoming, will he returning for other future products !

Let me start by saying, Sammy is the absolute best…read more I am so happy to have found a local tile and flooring store so close to home, and one that offers such great service and pricing. We stopped in last minute, as we needed some entryway tiling for a job that was supposed to be hardwood. Turns out that the flooring we ran throughout our house was just not a good fit for the space. The problem was that our contractor* demanded we have tile ready in a day or two. Totally realistic right? Enter All American Flooring. Not only did Sammy get what we were going through, he was down to earth and helped us pick just the right entryway tile we wanted for the landing. He helped us lay out around 10 samples on the ground, and its funny, what we went with was not at all what I was thinking we would get. I happy with Sammy's suggestion and the final product; Italian porcelain with slight grey undertones and it sparkles gently when light hits it. In other words, its strong, it looks friggin cool, and the sparkles make my player two super happy. Best of all, the process couldn't have been more than 30 min, and our tile was ready for pickup 2 days later. If you're looking for tile, carpet, any kind of flooring at all, All American is your place. Say hey to Sammy, and trust what he has to say. ______ *Don't even get me started, omg what a nightmare

Super kind and professional. Would absolutely buy from here. Thank you gentlemen for you kindnessread more

Please stay away! If you're doing your floors then maybe but do not do anything else as it's going…read moreto be garbage. It seems like he is an expert with floors only , even though I wasn't too happy with some of the flooring but not too bad. The work that was done was def not worth over 20k. I then had to pay someone else to fix his horrible unfinished work, costing me thousands more. I'll give him 2 stars for the floor.

Highly knowledgeable , with quick response and expertise. Agim gave us valuable advice to…read morecomplete the project. Very fair pricing!

Fantastic company! Always goes beyond what needs t be done. My son works in a printing company and…read morehad ink on the bottom of his shoes. He walked across my beige rug. I thought I would have to toss it out. Richie came and worked on all three spots for over a hour. He got the stains out and the carpet looks brand new. Thanks Richie!!

I was ready to replace the rugs on the stairs and in the two upstairs bedrooms. both are over 20…read moreyears old and looked dingy. I haves used other services before, but My husband suggested we try having them cleaned One more time. I called Royal because they cleaned my couch years ago and did a good job. I can not believe how good the rugs came out! The cleaner took his time to ensure all stains and dirt were removed, especially around and by the doorways. The rugs look almost new! Not replacing them for a long time with Royal around. They also cleaned my kitchen area rug with fringe and it too looks brand new. Cannot believe the value for the service they provided. Amazing!!!!! Will never use another service.

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Worked with them for the 3rd or 4th time and they did not disappoint. Gio arrived on time, did a…read moregreat job and didn't even stop for lunch. We had a minor miscommunication on color and they fixed it without issue. I learned they have long-standing, high-quality employees and were actually able to have the guy who worked on our bathrooms a couple years ago chime in on what he did when we had questions. Grout Pros are terrific.

I highly recommend Bathtub doctor. Orlando is professional, reasonably priced and does an excellent…read morejob.

Orlando did a great job reglazing our old tub. Looks amazing. Very meticulous and gave great advice…read moreon maintaining the tub. Orlando is a professional who went above and beyond. Would definitely recommend to friends

I renovated my sunroom we these guys and they were great. Also had a carpenters ant problem and the…read morefound the colony in the old walls .. so they kinda fixed two of my issues at once . They are willing to work with your budget. Im so happy on the outcome of my laundry room / sunroom. The whole team was great Lorenzo was a sweetheart, Garret, Luca, Mike is good team each one had there own specialty. Even after my sun room was finished a had a little problem and they were quick to come help which was great. Kept good communication throughout the whole time.

Ken and his crew are phenomenal! My niece recommended because they did such an awesome job on their…read morebasement floor, removed wall air conditioner and in its place installed window etc. I can't tell you how long we've been searching for a jack of all trades handyman. My husband was ill and we had several jobs that had to be done. Remove wall air conditioner and seal up the opening. Done! Install tile, vanity, toilets and plumbing. Done! Remove satellite dish from roof. Done! Patio Blocks installed, landscaping and garden retaining wall. Done! Thanks Manny. My son hired Ken and crew also. They installed wood plank ceiling. Very happy. Mike, one of his crew. Awesome. I believe Mike did the work. Yes, there's more to do. It'll be done. By Ken and crew!! Long Island Fixer Upper.

I am still keeping 3 stars for the original job they did. The first guy that came did a great job!…read moreHowever one small thing went wrong. Our soap dish was loose in the shower. It came off a few days ago. We had a warranty for ONE YEAR I think it was. We called them hoping they might fix it. Different people showed up. They had their equipment went into the bathroom and called their boss. Their boss told them it was not their responsibility. So my husband got on the phone and asked if they could fix it. They said no after having told us on the phone that they could. He asked could you at least fix it for a price? The person on the phone was not interested in helping and was going to charge half of the entire bathroom cost to fix the soap dish. She obviously did not want our business because as my husband was trying to resolve this she put him on hold , the 2 workers who had her on the other line walked out. Very unprofessional. (it was not their fault it was the person on the phone giving them directions) I do not understand what went wrong. My husband was kind and courteous and just wanted to resolve the issue. She was ONLY interested in money. He did say it was a different person who he spoke to this time. So I guess it is all in who you deal with. But if a business is not consistent, I personally would not use them again. 3 stars for the first job which was in June. But it was not complete other wise it would not have fallen apart so easily. Also they did not want to honor their own warranty or even keep our business after having paid in full in cash and also after having given the original worker a generous tip. They just threw away not only a good customer but also we live in a community with many buildings where we could refer them to other customers. There was no reason for this! This was very short sighted of them and unprofessional.

I have never written a review, but I am beyond pleased with the work completed in my home. I had my…read morebathtub and wall tiles refinished, and it looks like a new room. I priced out replacing and opted to replace for far less money. The tub was stained and rusted and the wall tiles were a mauve color. They refinished the tub and tiles in white and it looks amazing. It was done in one day, highly recommend this company.