They were extremely sloppy and tracked paint all over my floors. I found cigarette butts all over…read moremy lawn and ashes INSIDE my house from them. Save your money. If I could give 0 stars I would.

Very professional! I am so happy with the results. I highly recommend. Thank you Long Island…read morePainters Inc.

Amazing tile. Very knowledgeable. All very helpful. I've known Diana for many years. Did 3…read moredifferent houses with her. Highly recommended

Diana at World Tile helped us design 2 of our rental properties and the results were tremendous. I…read morerecommend this store to all of my friends and family!

Incredibly informative and helpful and I wasn't even buying anything from them. I'd certainly give…read morethem my business

Deciding to build our house from scratch was a very daunting prospect. Thank Heavens for Francesca…read moreFicalora at Tiles Unlimited! She patiently brought us through the process for our bathrooms and helped us see the possibilities available to us. We relied on her guidance and leadership and we couldn't be happier with the finished product. She even helped steer our builder the right way from time to time! We couldn't have done this without Francesca and the crew at Tiles Unlimited!

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Worked with them for the 3rd or 4th time and they did not disappoint. Gio arrived on time, did a…read moregreat job and didn't even stop for lunch. We had a minor miscommunication on color and they fixed it without issue. I learned they have long-standing, high-quality employees and were actually able to have the guy who worked on our bathrooms a couple years ago chime in on what he did when we had questions. Grout Pros are terrific.

I just had my first experience with Winston and it was fabulous. They are very reliable and very…read morecommunicative. Jeffery did a terrific job on the projects in my home and the price was very reasonable. I would definitely use them again and recommend to others Sue

From the owner: We are Winston handyman services! Your neighborhood handyman, servicing all of Long Island and…read morebeyond We are a family owned and operated business. We take deep pride in all of our work and treat our clients like our neighbors and friends Specializing in: Carpentry Electrical Plumbing Drywall Painting Tiling Demolition Remodeling And much more Contact us today for your free estimate! Se habla español

Roger is a true professional and a master installer. He did an amazing job installing a very…read morecomplex white glass and marble mosaic backsplash in my kitchen. He helped me through every step of the process - from calculating how much tile to order to even explaining the best product to use to clean it. He expertly installed the tile, working neatly, and meticulously cleaning up after the install was complete. He takes great pride in his work and the finished product speaks for itself. My backsplash looks gorgeous and I have received so many compliments on it. I could not be more thrilled! I recommend him without reservation.

Raquel and team Carlos completed my kitchen last July (2023) and did a fantastic job: quality…read morecraftsmanship, patience with my questions, and finished in the 4 week time frame she promised. Nine months later I discovered a small plumbing issue, and Raquel sent Carlos out the very next day to rectify it, and as usual, he went above and beyond. This company is so reputable, a rare find in the marketplace. i would highly recommend them for any remodeling work! Also, their pricing is more than competitive, thousands less than I was quoted elsewhere by other well known firms. You can trust this company to do the work well and complete the job on time, and to stand behind their work.....even months later. --Linda G

An excellent experience from the very beginning... Raquel is a true expert in the field of home…read moreremodeling. This project started small and soon, through my own doing, became a major construction job. Raquel was patient with every question, change to the plan and gave me advice based on what would look best and not what would bump up the cost Carlos and his team are master craftsmen and it is evident in each element of the job. Precise carpentry, excellent tile laying and moulding finish work, not to mention they showed up every day AND CLEANED UP every night. I was apprised of each facet of the project which gave me such confidence! We will be using them to do more work in our home as we do a full renovation on the second level. Bottom line, make sure you get an estimate from Raquel. I've heard about so many horrible contractors.... don't make a mistake. Hire pros. Hire Raquel and Carlos... great team. Honest business. Fantastic service. Expert craftsmen

Bought mosaics from Amir. See attached the picture. Beautiful selection…read more Items arrived on time. Content with what I purchased.

The owner is a low life who does not honor his own contracts. I contracted for , ( in writing) 1/2"…read moretile in two different colors and was given 3/8" tile instead.i complained and was refused a refund.