They are very helpful In assisting you in the store and came in with a good price. They also have a…read morenice selection of all types of flooring. The installation guys (Bill & his crew) were great. They explained everything throughout the process and did a great job. Definitely would use them again

I stopped here today looking for an area rug. They sell carpeting, area rugs and tiles…read more We were greeted right away by a happy, friendly person. He directed us to the area rugs and briefly described each section. He then returned to the front of the store and we were greeted by Cory, the owner. We asked some questions about a particular rug and he answered all of them. The prices are reasonable and we are considering making a purchase. I would recommend this store. The staff is super friendly and helpful.

Reasonable pricing; great, caring attitude, performs an excellent job on time…read more Why go anywhere else?

Quick response time, very courteous owner. Cares about his…read morework. Called him for one commercial office carpet cleaning. Did such a great job had him come back to do do All of the offices. Highly recommend reasonable pricing..

I was looking for a simple resolution to cover a permanent cutting board / baking board with a…read moreremovable and impervious material. I looked on line, Home Depot, lowes, lumber yards without success. A worker at Home Depot recommended LI Panelling. I stopped by and within ten minutes, I not only did I have exactly what I needed but was given a half sheet of formica at no cost. I had to cut it down myself but well worth the effort. Now simple cleanup without worrying about a contaminated wood baking board. Thank you LI Panelling. Much appreciated !!!

Amazing customer service very respectful and helpful I recommend everybody go to this place and you…read morecannot beat their prices they will be any competitors! Very knowledgeable, helpful and patient!

Larry was easy to work with and not pushy at all…read more Both my wife and my parents came with me to pick out rugs for our respective homes. The selection and prices are very good. All kinds of styles and materials. Larry worked with us a bit and got us the rugs we wanted at a good price. We would definitely use them again for rugs/carpets for our home.

Good selection yet make sure they tell you something is delayed for delivery without you having to…read morecall to find out. Got a beautiful rug there but unfortunately the other one I wanted which also was beautiful was dealyed and needed it before my furniture came in

They installed wall to wall carpeting 4 years ago it has since loosened and has ripples I called 3x…read moreasking for this to be fixed, I said I would pay they gave me run around that they are busy working on "a big church project" meanwhile when I called anonymously for installation they had plenty of time... needless to say I called other carpet companies who said this shouldn't happen and it was installed improperly and they should back their work. I paid another company to fix this issue. Tried to keep it local but customer service has changed over the years. Sad

Just had carpet installed this morning. from picking out the carpet to having it installed it was…read morequick and easy! I picked out the carpet I wanted, it was in stock and ready to in installed on the day I asked, installation was done in under 2 hours and looks great! Pricing was excellent too.

We had our carpet replaced today by Steve and his two sons. They did a great job and were very easy…read moreto work with. I highly recommend them.

I couldn't be happier with the job. The boys came on time, worked super neat and even put the…read morefurniture back in place for me. I would highly recommend them and definitely use them again!

Recently got my carpets done by them. They did a quick job and cleaned up well, Steve the manager…read moreis great and very accommodating. Great color selection, material is nice. Only took one star off since I had to change my carpet the day before due to it being an inspection issue, however steve accommodated me as best as possible. Kelly

Immediately came to measure. Quick sales and installation turn around. Clean, quick and efficient…read moreinstallation team was very friendly and professional. Competitive pricing and the ONLY company on Yelp to respond for a small job like mine, but now they are MY carpet team for the future!

We purchased a remnant carpet for our daughter's room 2 years ago. The staff at Empress was…read moreextremely warm, accommodating & knowledgeable. They edged the carpet and delivered it as promised. As for Duke as he was extremely helpful. On Thursday December 28, 2017 around noon, we returned to Empress Carpet Sales to purchase our 2nd rug. Duke not only remembered us as prior customers, he & his staff were once again knowledgeable & friendly. Pros: knowledgeable, friendly staff, great prices, lots of parking Cons: none, really! (Well, I guess they could offer free back massages). This place epitomizes customer service. Overall, our experience with the Empress Carpet Sales was positive. We were in & out within 30 minutes. Empress has a great selection of remnant carpets which can be edged as rugs. We have no complaints about Empress, and will return for all of our carpet needs. If anyone has any questions Empress, leave a comment to my review and we'll get back to you.

Great service, friendly and helpful. I needed certain smaller pieces for my dog to use on my…read moreslippery floors. They were so accommodating and cut every one to size.