Max came today to do my carpets. I can't say enough good things. I had someone else do it and it was a disaster. These guys just killed it I won't use anyone elase going forward read more

Big shout out to ken u live in SC my dad and his wife need some carpet cleaning Ken was very responsive and understanding of the situation I can via credit card over the phone a d he did an absoulutley fabulous job Will definitely use him again read more

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Cant be how quickly owner Kenny responded. Great follow up. Super job in a real messy situation. read more

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This company did a great job. Our carpets look great. They worked hard and even got all the stains out.

We just had our carpets cleaned today and we are so happy. They're so knowledgeable and did a great job given the state the carpets were left to us. Kind, reliable, and thorough. Would definitely use them again! read more

Ken and Max do an outstanding job at very reasonable prices. They're careful, respectful of your home, and wore masks if you're cautious about that stuff. We noticed a couple spots that didn't come out the first time and they didn't hesitate to make a second appointment to come by and make it right. For me, customer service is everything, and makes overall price seem very unimportant. After all, you get what you pay for in life. No need to shop around, these are your long term carpet cleaning guys! read more

Ken and Max are awesome. We have booked them numerous times for our area & stair runner & they always do a great job. I highly recommend them. read more

We have a two bedroom apartment in Holtsville - wall to wall carpeting with TWO dogs. I gave them a call yesterday and Ken came out a couple of hours later to give me an estimate. Ken was thorough, friendly and on-time for an inspection. Max came out today for service (next day!)- timely, professional, informative and I had SUCH an amazing experience I had to come on here and let everyone know. My carpets look AMAZING!!! They covered my tile, inspected again asking what products we've previously used (WOW!), advised HOW he was going to treat, treated the carpets, walked us through what we did, how we can be proactive, how we can keep ourselves safe going from carpet to tile (providing booties!) and it was overall just a GREAT experience from start to finish! We look forward to using them again and can't wait to surprise mom at her house too! We FINALLY found an amazing company and are SO grateful for them! read more

Disappointed with service After several years will no longer be using or able to recommend In addition was accused of having a check bounce when it was never submitted to my bank. This accusation upset my wife and caused my day being ruined. I expect a refund in good faith. $430 for 2 rooms. Contacted the next day by Owner Ken who apologized and corrected problem to our complete satisfaction This shows The Carpet Guy cares about his reputation and values his clients Thank you read more

Fabulous job on my bedroom carpet, even getting out some dog "accidents"! Appointment making was easy and tech showed up right on schedule. You can't ask for any more!! Highly recommend this company! read more

Just used this company for grout cleaning - and was impressed with their work in my kitchen. The grout isn't perfect - that's my fault for picking white grout for a kitchen! - but it's MUCH cleaner and I am pleased with the results. I'd say it's about 90% of the way to perfectly white, which is excellent. They also gave us a huge tub of special cleaner included in the price, which is supposed to not break down the sealant and thus keep the grout looking clean for longer. I am sure I will have to have the grout cleaned again eventually - again, because the white grout in the kitchen is just a nightmare - and will definitely be calling them back! Very happy with the results! The crew was professional, on time, and the pricing was fair! read more

Smooth as hot chocolate on a cold winter night. From a quick reply to my Yelp request, to finishing the job, was all good. Max did a great job cleaning my travel trailer. Would def use again, don't hesitate to hire these guys. read more

Just had rug and kitchen grout cleaned. Very professional company. Came on time was quick and Max did an amazing job. I will definitely use the again read more

Bookmarked them on Yelp for when I needed their services because of the great reviews and boy did they live up to their reviews. Professional, courteous, top notch equipment used, and hard working guys. I didn't just get one guy but two guys. Each worked independently and did not rush the job. They made sure every stain was removed and replaced any furniture that was moved. I only had two flights of stair runners done, that came out looking like new, but also asked while they were here to price out ceramic tile and grout cleaning. Price was fair so had them do the tiles, I thought they were clean, night and day how they came out. Looks like new tile just laid. These guys are tops in what they do and are very friendly and polite. It was easy to get an appointment and they arrived when they said they would. I would recommend them to everyone needing to have their carpets or tiles cleaned. They are the real deal and offer a Yelp discount to boot. read more

The Carpet Cleaning Guy - State of the art equipment - Carpet Cleaning Near Me - Medford, New York

Ken was awesome! I bought a new house and the former owners were supposed to be out by Saturday at 3pm. Since I had to move in on Sunday, Ken was able to squeeze us in at the last minute. When he showed up at 3pm, the previous owners weren't even out yet so he came back at 5pm on a saturday! He knew how important it was for us to get the carpets cleaned before we moved in Sunday morning and took time away from his family to squeeze us in. I will definitely call the Carpet Cleaning Guy again! read more

Ok, let's see, on time, check, great work, check, fair price, check. I wouldn't hesitate to use these guys again.

The technicians (Max and Luis) were excellent. They were very professional, courteous and thorough. The 9'x12' hand tufted area rug they cleaned came out great - looking almost new. To our pleasant surprise, they managed to remove 99% of a stain that we had thought was permanent. Nice guys who did a great job. The owner (Ken) emailed us to make sure we were happy with the service - great customer service. Highly recommended. read more

The Carpet Cleaning Guy - They did all the heavy lifting. - Carpet Cleaning Near Me - Medford, New York

Should think 10 time before use this company they have me schedule on friday 3-5 pm and they didnt show up and call me say they going to be late. I Was like ok thats find and two hr pass thry call me back again telling me dear truck broke down and they cant make it and reschedule me to next morning from 8-9 am. Still didnt show up. And im try to call the owner and no one respond. So i guess im have find a new guys. This is bot the company for you read more

Completely professional! Max did a great job with all of my runners and stairs. Very satisfied and happy with the outcome! Thank you

Thanks again to Kenny and Max. So happy. On time. Cleaned spots I thought uncleanable. Done in a timely manner. Call them if you have pets and the usual mishaps that come along with your furry family members. So worth it. Thank you guys so much. read more

Unfortunately I did not have a good experience with this company. After calling and explaining everything in great detail with the owner an appointment was made for them to come to my house and do a trial run on a small section, ensuring the pet stains would come out and that I was not wasting my money. When Max and Louis arrived I explained what was agreed upon only to be told the owner knew nothing about the stains being from a pet, there would be no trial experience and unless I agreed to have the platform and stairs done for $145 they couldn't help. It's a shame the owner cannot remember what he promised and felt it appropriate just to push a sale, thinking I would agree. I will not be giving him the business. I would like to say both Max and Louis were both professional and knowledgeable. read more

I usually don't write reviews but I had to this time. I called on a Monday morning and they had a cancellation for that afternoon the guys came in and did an excellent job they were professional and courteous. I never thought in a million years my rug would look like brand new!! read more

The two guys who showed up were super courteous and professional in every way. The job they did was superb and we highly recommend them The carpets look great and they were in and out in about an hour and half Showed up in time and dos what they said they would do read more

We have used other services in the past and these guys by far were the best. Treated my house as if it was their own. They took their time, not rushing to get to the next location. The price was reasonable compared to the others. Well worth the money. Would definitely recommend and use them again. read more

Our recently purchased house needed a good deep carpet cleaning. After seeing all the great reviews I decided to give them a try. Had a great overall experience from beginning to end. The technicians arrived on scheduled time and were very professional. They listened to any concerns I had. Carpet came out like new. Smells clean and fresh. No harsh chemical smell. Very satisfied with the end results. Will definitely recommend to friends and family. read more

Did such a great job cleaning my uncle's carpets and linoleum kitchen floor that had years of product build-up, that I had my carpets cleaned as well. Prompt and courteous. Competitive prices, but worth it with the finished product. Though I had already vacuumed and cleared the rooms to be cleaned, they arrived prepared to take care of that. Pretreated and removed a few stubborn stains that I have been unsuccessful with. My carpets look brand new. The best part, this company clearly cares and treats your carpet like it is their own. The technicians wore protective booties over their shoes and gave booties for me and my family to wear while the carpet finishes drying. I wish I had more than two thumbs up to give. Nice way to start the Spring season with freshly cleaned carpets. They will be my first and only choice in the future. read more

Kenny the Carpet Guy recently repaired several issues i was left with after a contractor installed my commercial carpet. Kenny understood my concerns and came up with perfect remedies. He patched a few seams, added a threshold seam protector (not sure what the actual name of it is). With all the sand and salt getting dragged in, I'm going to have Kenny back to clean the carpets. read more

Max and Louis were here today to clean my carpet and area rugs. They are the nicest, most professional guys and did an amazing job. The rugs look like new again! Thank you so much. Highly recommended. read more

The gentleman showed up on time (always a good start!) and did a very thorough job of cleaning a staircase and a living room. The carpet in this room has survived many puppy accidents over the years and even though it is fairly old it was left looking very good and smelling great (get the pet deodorizer). Price was a little higher than others but competitive and the results were worth it. Would recommend and definitely use again. read more

The carpet cleaning guy service was excellent from the start, they show up right on the time schedule, guys were great, clean every single one of the area rugs around the house, they actually only came for an estimate and I end up doing the job right there and then, rugs look great and these guys were efficient, very respectful and organized, definitely will be using then again! read more

Max came over today and he did an excellent job cleaning our carpet that has taken a beating from us and our pets. It looks incredible and we were considering ripping it up but we are glad we gave this company a shot in order to get more use out of this nylon carpet (I didn't even know it was nylon until Max pointed it out). The service was very professional, polite, and knowledgeable. They don't treat you like a number, but like an actual person, how about that!? They also clean tile and grout too, so we may be using them for that in the future as well. If you need carpet cleaning, look no further! read more

This company did a great job. They were prompt and efficient. Max and Louis were great to deal with, were knowledgeable, and got the job done. Highly recommend using The Carpet Cleaning Guy! read more

I have used this company many times from pet accidents to my beautiful little girl drawing on our white couch. Not only did they fix my problems but they were polite and professional each time. In one instance they actually cut out a piece of carpet and patched it with a piece I had extra from the original installation. I can't even tell where the patch is anymore. I would definitely use and recommend this company again. read more

This review is difficult for me to write. I so badly wanted this to be a good experience because my communication beforehand with the owner over yelp setting up the appointment was excellent, friendly and prompt, and he even rescheduled with me when I had to cancel at the last minute due to an unforeseen occurrence. The problems all happened the day of my cleaning. I was told that someone would be at my house between 10am and 12pm. I did not receive a phone call that day until 12:30pm saying that they were running late. When the cleaner arrived after 1pm, he smelled STRONGLY of marijuana. He then tracked dog poop all the way through my house from the front door to the back end of the house. While he did clean it up, it resulted in additional time that I needed to take out of my day to be present for the cleaning, after already having shifted my plans over an hour. After cleaning my carpet, but being unable to get out some of the stains, he explained that I would be receiving a scotch-guard treatment as part of the plan I was paying for. He needed to be reminded twice that he needed to do the scotch-guard treatment, as he attempted to leave without having completed it. Then, as a final oversight, he told me that my carpet would be dry in 3-4 hours. This was important as I was having furniture delivered that night (about 10 hours later) so I wanted to make sure the carpet would be dry. You guessed it, it was not dry even 10 hours later so my brand new mattress had to sit and soak on the carpet and now forever smells of scotchguard. read more

We just had our basement carpet done and we are very pleased with the results! Louis and Max showed up early and were very professional and courteous while in my home. Would recommend and use again! Go local! read more

This past Monday I had the pleasure of using their service. Max and Lewis were both professional and knowledgeable about carpet cleaning. They even removed a large ink stain that was problematic! I would highly recommend this service. read more

Great experience, Max and Louis couldn't have been nicer or more professional. Carpets came out beautiful and though I was considering Scotchgard they would not use it because it could be harmful to my parrot. Great guys, great company. Oh and priced just as was discussed on the phone, very reasonable. read more

Top Notch, Professional, Timely, Courteous, Friendly. Owner Kenny is very hands on and involved, his staff is also top notch. My carpets stunk after I returned from a business trip to Hong Kong, due to my kids did not let the dog out enough while I was away. I had my carpets, recliners and coaches done. With teenages in the house my living room really needed a good cleaning, they did a fabulous job, took their time, Kenny is a perfectionist! The place looks and smells great! They are very honest as well, if they cannot guarantee something they will inform you. Highly Recommended. read more

The Carpet Cleaning Guy is amazing! I had a stained gorgeous wool rug that I didn't think could be cleaned. Ken picked it up, told me he would do his best.... and he did! Carpet looks amazing and the two gentlemen who delivered it could not have been nicer. Set up the rug for me and told me about their other services. I will be using them again and recommending them to everyone I know! Thanks, Ken! read more

Needed a company that could deep clean the carpets of my handicapped brother's apt. and to be sensitive to the medical equipment in the apartment. Kenny was very helpful when I inquired about his services and the team that came was kind and professional. They made old carpets look new again. The pricing was reasonable and would recommend The Carpet Cleaning Guy. Thanks Kenny, Brian and Max! read more