John is so great! Did a deep and professional clean, even the small corner! He replies quickly and…read moreprice is fair.

John spent the entire work day diligently cleaning our area rugs, runners and upholstery. Our rugs…read moreand furniture look brand new. We have had nearly 50 years of professional cleaning performed at our homes. This was indeed the best. You won't be disappointed. Thank you John!

Max came today to do my carpets. I can't say enough good…read morethings. I had someone else do it and it was a disaster. These guys just killed it I won't use anyone elase going forward

Big shout out to ken u live in SC my dad and his wife need some carpet cleaning…read more Ken was very responsive and understanding of the situation I can via credit card over the phone a d he did an absoulutley fabulous job Will definitely use him again

Had a recliner, a chair with ottoman and a couch needing cleaning after a move. Peter answered…read morepromptly with a very reasonable quote, he arrived on time, was polite and quiet as possible, and was done in less than 2 hours. Results were fantastic, highly recommended!

Excellent work by Peter! He was responsive, friendly, quoted a fair price, and completed the work…read morein less than an hour. My couch looks SO much better. Highly recommend.

I Support Small Business owners. We recently had our…read morecarpets, drapery, and upholstery cleaned by All American Dry Carpet & Upholstery Cleaning, the entire experience was excellent. Every items looks brand new! No need to shop around. Brian's professionalism, pricing, and quality of work speak for themselves. Communication was great from the start. Scheduling was flexible and accommodating, and Brian arrived exactly on time. His equipment was clean, organized, and well-contained throughout the job. He was also willing to add a few extra items for cleaning at a very reasonable adjustment to the original quote. The pricing was fair and competitive for everything we wanted cleaned, and the time spent on the job was exactly what we expected. Most importantly, Brian was extremely professional. One of our older window shades unfortunately disintegrated during the cleaning process due to its age. Brian was very apologetic, handled the situation professionally, and did not charge us for that item. We would highly recommend Brian to anyone looking for carpet, drapery, or upholstery cleaning services.

3rd time using Brian and everything went great per usual! Cannot recommend him and his company…read moreenough! The pricing was what I had expected and I even added the rug on while he was here to clean the couch and I'm glad I did!!! Seeing the dirt come off something you thought was relatively clean is quite eye opening!!!

I was recommended to Drew's upholstery services by a friend who had his sectionals cleaned and I am…read moreextremely impressed with his technique, thoroughness and end results. Drew single handedly cleaned my sectionals and cushions while being attentive to the details of the couches and my request. He took special care ensuring no further damage would be made to the surrounding areas including floors which he suctioned cleaned. Additionally, he was very open to my questions and explained the process in detail. He explained how dust and debris easily fly despite a couch being barely used and put multiple airway systems to prevent the room from smelling and accelerate the drying process. The job wasn't rushed and this can be seen through the results. I would highly recommend Drew's services to anyone looking to have their couches cleaned. He offers additional services such as sanitization (perfect for those with furry friends) and stain removal at great prices. You will not be disappointed!

Very responsive and did a really nice job! I was worried the water stains in my couch wouldn't come…read moreout and they were very transparent with me and shared that they may not. They tried one spot and show me how it was looking before doing the rest of the couch. To my surprise after the cleaning any stains are barely noticeable! It was a bit pricey than I was expecting but for the quality of the service I am very pleased.

Kelvin is wonderful! He is a must-hire. He answered right away and came later in the afternoon to…read moredeep clean our couch and rug after our new dogs pooped all over both. He even provided recommendations for cleaning products for everyday cleaning. The rug and couch truly look brand new now. Thank you so much, KG Carpet and Upholstery Cleaning!

KG produced a fantastically clean result in a very reasonable amount…read more of time. Punctual, friendly and courteous

They came and did a Powerwash of my kitchen tile. And it's a big kitchen…read more It was so convenient. I texted a photo and ballparked the square footage and they gave me a price range. Though it was in worse shape than he thought, he honored his quote. Great way to lock-in a long term customer. I let him in with my smart lock so he could start before we got home. My wife...nevermind my mother in law!, was giddy. She said it was "like a new floor." Like the terminator...I'll be back!

For 25 years we have used a a big name carpet cleaning company. The last time we were not happy so…read morewe decided to try Steam Squad. When Brett was done the carpet looked and smelled amazing. Do not hesitate to give this company a try. You will not be disappointed.

Randy came to clean our white couch and he did a wonderful job , looks brand new would highly…read morerecommend.

Met Randy through his Yelp response to me. I'm very happy he contacted me. First, he got back to me…read moreby phone and talked extensively about his cleaning process. Next day he came to look at the job in person. Randy gave me a very fair quote and we set it up to do the next day. Next day, he was on time and got right to work. He finished in the estimated time he said it would take. The job came out great! He cleaned an area rug, a couch ( that I didn't think would clean up), and 2 staircases w/ 2 landings worth of carpet. He does everything himself and works hard. Again , the job came out great. I would highly recommend Randy!

John did a great job cleaning our soiled basement carpet, stairway and landing. He took extra time…read moretreating and deodorizing some old pet stains and explained everything that he was doing while he cleaned. John fit us in for our cleaning early and showed up on time. His prices were very competitive, and honestly we would rather do business with an owner/operator than a chain cleaning service. We intend to have him back to do the other 1/2 of our basement and possibly a sofa as well after the holidays. Thanks John

Excellent, thorough, professional job from someone who takes pride in his work, is very…read moreknowledgeable, reliable, and prompt, and also very nice. Cleaned my beige linen couch which now looks almost like new.

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

They always do a great job for us. Have used them multiple times and never had a problem.read more