I met Mike when I had some questions about the line of work that he is in and he is a very…read moreprofessional and courteous individual. I have already recommended his business to family & friends! I believe every word written from the positive reviews posted on this app.

Mike, did a magnificent job. Cleaned while filming sent me some videos and pics.The job was done…read moreneatly and the area was left cleaned. Very very helpful and trustworthy! Did a great job cleaning out the duct/vents! Also gave us some recommendations for our air duct vents. We neverd smelled the disinfectant but it's okVery fair price! Thanks again!

These guys are amazing! Answered the phone and had…read moreavailability the next day. Three guys showed up on time and went above and beyond what I expected... all for the quoted price. I was expecting some time of upcharge as they did way more work than I anticipated. Professional!

When we had a flood in our basement due to a water heater crack, we called this company for water…read morerestoration. Nick V our Project Manager did an amazing job coordinating all entities involved including our insurance company. He was always available to us for any questions we had. The workers moved all the stored items and debris and returned the areas to their clean normal state. This is an outstanding company and our Project Manager, Nick V. that I would highly recommend.

they were hired to boardup a home and do dry out services. The bill they sent to insurance company…read moreand what the insurance company paid are extremely off and now they threaten to lien home for the difference. Beware of them they pull up in fancy trucks and equipment at the end of the day your stuck paying them the differance to remove the lien off your home Because your insurance company only allows a certain amount and they over bill we know from experience. Beware

I hired this company for emergency fire damage restoration and would urge anyone considering them…read moreto get a detailed, written quote first -- they would not provide one upfront. Response times were a serious problem throughout: it took many hours to secure the property after the fire and several days to send someone for the damage evaluation. Every subsequent step moved at the same, painfully slow pace. When they did secure the property, they used a different code/method than what they'd told us, and changed it without notifying us -- leaving us in the dark about how our own property was protected. The billing was the most troubling part. We were never given an upfront quote, and they did not disclose that they would be charging $35/hour per man for unskilled labor. For four men on site one day, that math comes out to roughly $1,100. The invoice we received was $5,000. I followed up directly with the company about these issues numerous times before posting this review. Their response was to call my concerns "uneducated" rather than address the pricing discrepancy or the unauthorized change to how our property was secured. If you're dealing with fire or water damage: get competing quotes in writing, and go with someone else.

To anyone who has come home to an emergency at their house..... I came home to my home at 11pm on…read morea Friday night to find 2 feet of water in the basement from a broken pipe. In a panic I did not know who to call so I called several companies. No one answered except Newhouse. And it turned out to be my great luck. Josh sent a a crew and they worked through the night to get all the water out. They were kind, understanding and extremely hard working. After they left Saturday morning Josh kept in touch and sent a crew to come back Sunday morning and again on Monday to finish up. Their quick response helped to minimize the overall damage. When It came time to finalize the bill Josh was fair and helped navigate the insurance process. I can not express enough how happy I was with their service. I am happy to go into greater detail with anyone who asks. Dominick DeAngelis

From the owner: We provide Water, Fire, Mold, and Asbestos Restoration & Reconstruction services. We are certified…read morewith The BBB with an A+ rating. We are also certified through the State of NY for mold remediation and asbestos abatement and through the IICRC with WRT, FRT, AMRT, and CCT certifications.

I cannot say enough good things about Rapid Restoration in Plainview. After a broken central air…read moreconditioning unit in my attic caused a major flood in my home, I had no idea who to call or who I could trust. There are a lot of restoration companies out there, and in a very stressful situation, I feel extremely fortunate that I chose Rapid Restoration. They responded within just a couple of hours of my initial call, immediately stopped the damage from getting worse, and began drying out my home to prevent mold and further problems. From there, they handled everything. They removed all of the water-damaged materials and then rebuilt my home beautifully--ceilings, walls, insulation, electrical work, painting, flooring, and more. It truly was a one-stop shop, and the finished work was actually better than what I had before the flood. A special thank you goes to Mike, the foreman who oversaw the entire project. Mike was outstanding from beginning to end. He stayed in constant contact with me, often speaking with me every day, worked tirelessly to keep the job moving, and made sure everything was completed properly and on time. He was professional, responsive, knowledgeable, and clearly took personal pride in the quality of the work. At every stage, I felt like Mike was personally invested not only in the project, but in making sure I was happy and that as much stress as possible was taken off my shoulders. The entire Rapid Restoration team treated my home and belongings with tremendous care. They carefully covered and moved my personal property to make sure nothing was damaged, and they cleaned up at the end of each day as though they were working in their own homes. Even though Rapid Restoration is a large company with multiple crews and specialists, they never lost the personal touch. Even the owner of the company called me periodically to provide updates and make sure I was being taken care of on every level. They also went far beyond the physical restoration of my home. They helped take the burden of dealing with the insurance company off my shoulders by assisting with estimates, photographs, documentation, paperwork, and securing payment for the work. That was an enormous help during an already overwhelming situation. What impressed me most was that Rapid Restoration clearly takes pride in its work and operates with integrity. They are professional, ethical, responsive, and committed to doing things the right way. You can tell that they have a strong set of core values and that customer satisfaction genuinely matters to them. When this happened, I did not know who to trust. I got lucky and picked the right company. If you ever find yourself needing emergency water damage restoration or home repairs, I would recommend Rapid Restoration without hesitation. They turned what could have been a nightmare into a manageable process and restored my home beautifully.

They were prompt, responsive and did an excellent job cleaning up my flooded basement and made a…read morevery stressful time much more tolerable. The workers were very friendly and attentive. My valuables were organized and packed in boxes (nothing broken). There were a couple of hiccups which they remedied immediately. Highly recommend.

American Restoration Solutions responded immediately when we had water damage in our home from…read moreheavy rains in our area. Their team was so helpful and very efficient in handling the water damage and got our house back to its original state. They even assisted us with cleaning items that were damaged. I would call ARS in a heartbeat if you have any restoration service needs! Thanks again ARS!

From the owner: American Restoration Solutions offers 24/7 certified emergency mitigation services to clean up…read moreafter fire, smoke, storms, water, flooding or mold causing property damage. From a small residential kitchen fire, puff back, or broken pipe to a fire damaged or smoke-filled commercial building with a flooded basement, ARS has the team and equipment to handle it all. With our "One Call, Complete Recovery" philosophy, we provide unmatched customer service with a complete turn-key restoration experience that provides more in-house services than any other restoration company. We offer 24/7 emergency response, board-up, demolition and debris removal, structural cleaning, contents cleaning, dry outs, packing & storage, repair estimating, start-to-finish project management, and much more. Make your first call your only call: One Call - Complete Recovery.

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

I bought a new Water Heater and was very pleased with their service. The plumber answered all…read morequestions and was very knowledgeable, friendly and helpful. Reasonable pricing too. Would definitely call them again.

Ronny and the team did a really great job with the remediation from my pipe brake over the winter…read morethen completely rebuilt everything, it did take a long time, but that was mainly the insurance companies fault they did a great job. I'm very happy with the water remediation that they did. I'm even more happy with the rebuild and construction they did to my home

From the owner: Rapid Restoration stands out as a trusted, family-owned restoration company, specializing in water,…read morefire, and mold damage cleanup. What makes us unique is our commitment to compassion, transparency, and unmatched expertise. Our certified technicians use advanced drying and remediation technology to restore homes and businesses quickly and safely. We work directly with your insurance company to make the recovery process as stress-free as possible. From the first call to full restoration, Rapid Restoration delivers honest service, rapid response times, and proven results you can count on.

On time, excellent work, on budget. Fantastic experience. Alexis our rep made the whole thing…read moresimple and efficient.

if I could give them a zero I would. Four years ago, All Island Restoration worked on our whole…read moredownstairs of our home after a flood we had in the kitchen. we needed our floor replaced because the water warped our pergo floor. When it was time to pick our flooring, my husband and I went looking for a floor in our given price range. We went to Home Depot and Floor and Decor and picked out flooring that we liked. Alexis kept telling us that she had a place for us to pick out flooring and kept avoiding talking about flooring we like from other companies. Since we were into the project for approximately 8 months already due to COVID, we decided to go with her contact. We wound up picking a floor with their contact, but we're concerned about how thin the flooring was since it was going over tile that was under our original pergo We were told not to worry about it and that they would make sure that everything was done right. About a month after install, the floor started buckling. We callEd All Island to ask Jay, the owner to come take a look at the floor. He said it would cost us $7,000 to redo the floor. We explained that we had reservations about putting this thin floor in, given our circumstances and that Alexis assured us that it would be fine and they'd take care of it. Jay told us flat out that he would replace it for another $7,000. Since then the floor has been separating in many places and even sticking up. We cut our feet on it and my husband had to tape it down. Since we only looked at samples and don't know the company they got this floor from, we have no warranty on it and have to redo the entire floor ( in four rooms of my home) costing us $9,000 more only four years later. The reason we waited these few years was because we knew it was going to cost a lot to redo this floor. Now we are in the process of getting it done right at a big cost. Home Depot professions said they don't even sell less than 8mm thick flooring, but All Island installed 5mm even after our concerns. I have many pictures of this disaster. When Jay visited us, he went around our kitchen kicking the planks to close up multiple gaps. The flooring was a big part of this disaster, but there is way more that happened with the crew that was working on our project. Paint splatter on our brand new windows and screens, holes left in corners of the room, kitchen cabinet handles screwed in crooked, grout started falling out of the backsplash tiles, and I could go on. Wish they would have done right by us.