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Artificial Turf Technicians

3.7 (3 reviews)
Open • 8:00 am - 5:00 pm

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Services - Artificial Turf Technicians

Artificial turf cleaning

Artificial turf infill application

Artificial turf installation

1 More Service

Artificial turf repair

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4 months ago

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4 hours ago

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Victor M.

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1 year ago

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Ideal Turf - Fort Worth - More before

Ideal Turf - Fort Worth

(18 reviews)

Northeast

I'm the envy of all my fellow golfers and friends with a backyard!…read moreAfter multiple quotes, I chose Ideal Turf for the friendly, responsive, and honest experience. (They were also one of the best values but that was just icing on the cake.) Some companies just want to give you a quote over the phone using google as a guide, but Ideal Turf sent Cameron to my house with products samples for me to inspect and for him to see the project landscape. Afterwards, I was contacted by Sai, the operations manager, and he sent Pablo (the installer) to my house for a final measurement and to review the details a creative and specific request. I wasn't sure how everything would work but I had a vision. It was very encouraging to have someone to talk through my vision and explain to me how we could accomplish it. I didn't want a standard, small, circular putting green. I wanted to visually enhance the yard while providing a entertaining platform for myself, the kids, the wife, and guests. Pablo made it all happen in a timely manner (1 FULL day to install over 500 sq ft and a small tee box to chip from about 20 yards away from the putting green). The attention to detail with all my request were more than upheld and they cleaned up every inch of the project to leave the place immediately ready for action! If you're considering artificial turf and specifically a putting green, call Ideal Turf. I COULDN'T BE HAPPIER! See the photos, I hope they do it justice. I can't stop smiling...

A really awful experience…read more Poor work quality Poor communication/responsiveness Poor customer service In November 2020, we used IdealTurf to install turf in a very small yard behind our townhome, which was no small investment. The overall work quality was okay -- the edging and finishing was a little rough, but the turf looked pretty good at first. After a month or so, we noticed that it was pulling up at the seams -- large clumps of turf coming up leaving bare patches around the yard. We called them for weeks to see if they could address the problem. They came out a few times and tried to patch/repair the turf, but the problem never went away. After months of back and forth, they finally replaced the turf in late summer 2021. The second install looked much better and did not have as many seams, but pretty quickly a new problem emerged -- drainage. We have one drain that services our backyard. IdealTurf recommended that we cover the drain with turf because it's more aesthetically pleasing and they assured us it would still drain properly. It quickly became clear that was not the case, and even with light to medium rain, our backyard now floods (see photos). We called numerous times to get support -- they would never get back to us and when they finally did, they said they were not responsible for drainage (even though they covered the drain with turf!) After continued calls, they finally sent someone to look at the drain this summer. The gentleman very clearly said that the turf must not have been installed over the drain properly, and more importantly, he said the turf looked terrible for being less than a year old. It is matted, it lays unevenly and it is starting to pull up. He said they would repair the drain and would submit a warranty claim to replace the turf. Weeks and months go by -- we call to get updates on the replacement, and every time we speak with someone, they said they are still waiting for approval. We finally connected with someone who said we again needed to have a repair tech look at the yard. We scheduled an appointment last week but no one showed up. After several follow-up calls, IdealTurf is now totally unresponsive. So, after two years, we are finally giving up. We need our drain repaired before it starts to rain this fall, and we need to have the turf replaced. And unfortunately, we are going to have to pay another company to do it. I hope others can learn from our experience -- there are many other companies that install turf.

Artificial Turf Technicians - artificialturf - Updated June 2026

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