So impressed with Mark and how he handled my stubborn husband. Mark is patient, knowledgeable and…read morethorough offering suggestions as my very knowledgeable husband challenged him. In need of a different AFO, Mark was able to guide us with potentially good options. If anyone is in the unfortunate situation and in need of orthodics/prosthetics, I would highly recommend Mark and Arise.

From the owner: We are providers of quality prosthetics and orthotics. We will help you get your life back to…read morenormal in the fastest, easiest way possible.

Professional, personal, kind, very knowledgeable, are just a few words that describe Tom Hamm and…read morehis staff. I was here for a custom ankle brace, and i am beyond happy with my brace. And from the initial call to make my appointment, to walking out with my brace. I've never been treated so well by a company. If you need Orthotic and Prosthetic care, this is the place to go. Thank you Tom and your whole staff. My quality of life is 100% better for what you've done, and I can't thank you enough.

I have a prosthesis made by Tom Hamm and his team. I am very…read morehappy with it and with Tom. I appreciate his knowledge and his compassion. Since the beginning, he has listened to me; advised me on my choices and then literally walked side by side with me to make sure things were right. I routinely recommend him.

Manjiro and Norma are fantastic! Manjiro really listened to me about what I needed to make my…read moreknee/leg brace work, making it possible for me to walk again. I've had to use a knee/leg brace for many months after multiple surgeries for the past 12 years. My current brace was built specifically for me. Manjiro was so thorough in all aspects of fitting me for the brace and how to wear it correctly once it was delivered to the clinic. Manjiro told me to come back when I could find a pair of shoes to fit the foot portion of the brace. I promptly went to a shoe store, bought a pair of appropriate shoes, and went right back to the clinic to have him check the shoe and brace for a proper fit. Norma had no problems letting me come back to the office after I had been gone for about 40 minutes. She has always been so very understanding and kind when I've needed help. She made appointments for me with great care and kindness. She called me quickly when she found out about delays with the manufacturer for the prosthetic device. She also double-checked with me and my insurance company to make sure that I knew what my financial obligation, if any, was due from me. Manjiro and Norma have always been very professional and caring to me with my individual needs. I would highly recommend using this clinic for medical prosthetic care.

I was very disappointed after I paid $400 for orthotics. I only had them a little over six months…read moreand the toe section is already wearing very thin, thin enough that I could actually feel the threads that were sewn in the bottom of the shoe. When I went back and showed them asking why it wore out so fast, they said this was very typical and they could remake me new orthotics for $400 more or simply redo the toe part which would've been $200! I said this was totally unacceptable and that these orthotics should've lasted a lot longer. Chuck claimed that this is the material they use but clearly in my mind, it was poor quality to pay that much and have them wear out so quickly. Chuck finally offered to remake the toe part at no cost which I think he should've offered in the beginning. But I declined thinking that if the quality was this poor, I'm only going to have the same problem six months from now and then once again have to pay to have them remade. I have no intention of going back to this clinic, because I think they're more interested in making profits rather than helping their patients.

Hands down the best Prosthetic and Orthotic shop in the state! Great staff who truly care. I highly…read morerecommend this place.

Seth is absolutely amazing! He always goes above and beyond. He is great at what he does. Highly,…read morehighly recommend!!

Seth has been great! Every appointment has been amazing for my son, and he looks forward to every…read morevisit. The expertise and ability to accommodate his needs is beyond any treatment he has received in the past. We will be patients/customers for life!

Finally a Prosthetic person who gets it, I have been an amputee for 46+ years. Moving from my…read moreoriginal provider in 2019, it was hard to find a good prosthesis. After wasting 7 years and not getting the fit I choose Pongratz after my orthopedic doctor recommended them. Steve is very knowledgeable when comes to building a great leg. Relived areas on my stump to give me a better fit, thanks so much Steve, and the office personnel Lulu and Augustin without them things wouldn't happen. Lulu was awesome getting my new Leg approved, working with my sometimes difficult Insurance provider. Thanks again to all the great people at Pongratz Glendale location. Bill Hedlund

Just had back surgery and had to go get fitted for a custom back brace. Didn't know anything about…read morethis company, but when I interacted with Matt, Lulu, and Augustin, what a professional group of people. They're very personal, professional, and they really treat you as a person and a patient. If you need to go anywhere for bracing or prosthetics, this is your first stop. Thanks to all.

I was in need of a new prosthetist in 2023 and another amputee told me to call Roadrunner…read moreProsthetics. Since our first meeting, Mac has gone above and beyond to help make sure I have a prosthesis that works for me and my activity level, no matter how much time it takes. He is very friendly, knowledgeable, and goes out of his way to make sure his clients feel comfortable. The office has such a relaxed atmosphere, it's nice to just hang out with other amputees there and watch the behind the scenes work being done. I was able to see my socket being made from start to finish and it was awesome! I am loving my new prosthetic leg, it turned out beautifully. I am so glad I found Roadrunner, Mac has been just amazing to work with. I highly recommend this office to anyone seeking a new prosthetist.

From the owner: Providing innovative prosthetic solutions through a lasting patient-practitioner relationship…read more Here at Roadrunner Prosthetics we make high quality prostheses for patients with lower and upper limb amputations or limb differences. We are determined to restore and progress your activity and independence on your terms.

When you need support: back support that is. So I've been having back pains/spasms indirectly or…read moredirectly related to accident: appointment booking was about 1 1/2 weeks out when I called (which is understandable since it takes time to do fittings & final insurance approval once product type is confirmed) for a back support/brace fitting. They were on time and very informative. Patrick even had sewn a part of the brace to make it more secure for me and tailored to my needs. Patrick was very professional, caring and sweet. Thank you for listening to my minor concerns and adjusting the brace accordingly.

They are nice. They help me get a replacement on both of my braces. I've been going to them since I…read morewas a little kid. Great care. The office was great no rudeness at all.

I have had seven spinal surgeries, my last surgery some physical therapy guys came in with a back…read morebrace, I advised him I already had two from prior surgeries. As far as I that was of the story, I get a call from I explained the situation to a woman. She said she would take care of it and clear it out. Then I get a call from a collection agency stating that I owe the money then I call the girl hangs up on me. This is a poorly run business so now my credit has a mark on it due to their mistake. Terrible staff. business.

I injured my knee and my doctor said I needed a knee brace if I wanted to hike to ensure no further…read moreinjury. My insurance didn't cover and I said I needed to know cost before I decided if I could afford. I was told $1,056.83 which after the cost of everything else due to injury and crappy insurance was A LOT for us. Yet, we bucked up and paid it. This was in March and this month (June) I receive a bill for another $162.72! So very disappointing. They should have known how much it would cost OR give me a heads up saying, you may get another bill depending on insurance adjustment. Honestly, I probably would have said I need to know EXACTLY what this will cost! To date I've used once. It is uncomfortable, yet I figured as much. Unfortunately it kept slipping, which of course it's not supposed to. It's now summer so I won't hike again until it cools off. I hope it will be worth the 1200 bucks. So disappointing. Ugh.

I ordered orthotics through Wheeler and they are great quality and were custom fit to my feet…read more A very long story short - Cigna denied my claim due to various reasons, none of which were my or Wheeler's error. With the AMAZING help and persistence from Kristin Free (an administrator in billing and claims at Wheeler), and after 15 months of her and I working together, Cigna ended up paying the outstanding amount of nearly $700.00. And now I get a refund because of Kristin and I keeping excellent records and notes. I can't begin to thank Kristin enough for her diligence and hard work. Thank you!!

5 stars does them injustice. One of the best decisions I've ever made…read more The people at Mccleve were with me from the beginning , they told me what I can expect and what it's going to be like and that really impressed me, any time I had a question they had an answer. Not only did they prepare me for the future but mentally it has been a gift that no rehab center or Doctor could prepare for. I had a BK amputation of my left leg in February, as of today (6/9/2017) I finished my first week back to work. It wouldn't have been possible with the Mcclevee team. If your reading this and going through the same thing I did, feel free to contact me and I would be more than happy to talk.