Carve out an extra hour if you have an appointment at this location. Used an order from September…read moreinstead of the one from yesterday, took them 15 minutes just to figure that out. Front desk employees weren't able to run a retail charge, it took us 20 minutes to check out.

The most inefficient, disorganized, unprofessional group of people I've ever had to try to work…read morewith due to my insurance using this group. Insurance auth not done correctly, then different that what my insurance says is covered and when you question them they turn it back on you gaslighting for their incompetence and lack of follow through. I asked questions about what was being ordered and why and they couldn't tell me for some reason. How is that possible? If you have any other options don't go here. If you do be prepared to advocate for yourself watch all transactions and research what they say is or isn't covered and your cost with your insurance directly. Terrible business and no one there cares about the clients they serve in my opinion even "management". This was my experience.

I ordered orthotics through Wheeler and they are great quality and were custom fit to my feet…read more A very long story short - Cigna denied my claim due to various reasons, none of which were my or Wheeler's error. With the AMAZING help and persistence from Kristin Free (an administrator in billing and claims at Wheeler), and after 15 months of her and I working together, Cigna ended up paying the outstanding amount of nearly $700.00. And now I get a refund because of Kristin and I keeping excellent records and notes. I can't begin to thank Kristin enough for her diligence and hard work. Thank you!!

5 stars does them injustice. One of the best decisions I've ever made…read more The people at Mccleve were with me from the beginning , they told me what I can expect and what it's going to be like and that really impressed me, any time I had a question they had an answer. Not only did they prepare me for the future but mentally it has been a gift that no rehab center or Doctor could prepare for. I had a BK amputation of my left leg in February, as of today (6/9/2017) I finished my first week back to work. It wouldn't have been possible with the Mcclevee team. If your reading this and going through the same thing I did, feel free to contact me and I would be more than happy to talk.

I got my new legs and Ray has done the best job ever he made sure that I got the right fit and my…read morelegs are beautiful and I have the best fit since I've been a bilateral amputee

Ray Fikes is a genius. The tendon in my left ankle is shot and the brace he made for me has not…read moreonly kept me from having surgery but I am able to walk forever without pain. Everyone at this office if friendly and appointments are properly timed. Waiting time is minimal.

Hands down the best Prosthetic and Orthotic shop in the state! Great staff who truly care. I highly…read morerecommend this place.

So impressed with Mark and how he handled my stubborn husband. Mark is patient, knowledgeable and…read morethorough offering suggestions as my very knowledgeable husband challenged him. In need of a different AFO, Mark was able to guide us with potentially good options. If anyone is in the unfortunate situation and in need of orthodics/prosthetics, I would highly recommend Mark and Arise.

From the owner: We are providers of quality prosthetics and orthotics. We will help you get your life back to…read morenormal in the fastest, easiest way possible.

I injured my knee and my doctor said I needed a knee brace if I wanted to hike to ensure no further…read moreinjury. My insurance didn't cover and I said I needed to know cost before I decided if I could afford. I was told $1,056.83 which after the cost of everything else due to injury and crappy insurance was A LOT for us. Yet, we bucked up and paid it. This was in March and this month (June) I receive a bill for another $162.72! So very disappointing. They should have known how much it would cost OR give me a heads up saying, you may get another bill depending on insurance adjustment. Honestly, I probably would have said I need to know EXACTLY what this will cost! To date I've used once. It is uncomfortable, yet I figured as much. Unfortunately it kept slipping, which of course it's not supposed to. It's now summer so I won't hike again until it cools off. I hope it will be worth the 1200 bucks. So disappointing. Ugh.

Snake oil salesman. Getting screwed hardcore on a bill. My wife was in an emergent situation at the…read morehospital. Doctor orders a back brace, guy shows up to fit it for my wife. He asks if we want it and we said only if insurance will cover it. He tells us it will. So we accept it. A month later we get a bill for $1,194.36. It wasn't covered by insurance. There was a $238.87 contractual adjustment. So the balance we owe is $955.49. I looked on several different websites and shock of shocks I can purchase the same back brace anywhere from $190-$250. Went to the Gilbert office and actually talked to the guy who gave us the brace. He claims the owner has told him that they don't bill patients in hospital emergent situations. They bill insurance and if they don't cover then they go after the hospital. I've called the billing department a few times and they tell me that they never bill hospitals. What ever insurance doesn't cover gets billed to the patients. Moral of the story is don't deal with this business, unless you have confirmation from your insurance company that you won't be billed 5X what the item is worth. I'm still trying to deal with this company, can't afford to pay this outrageous bill.

Wouldn't reccomend under any circumstances. Questionable business and insutance billing practices…read more Poor care and customer service. Better companies than this.

Brought my daughter here to get fitted and cast her Boston Brace. Treatment is ongoing but so far…read moreRon and hanger employees have been amazing..

I needed compression stockings. They said I needed an appointment even though I have been getting…read morethem there for years and was refitted a few years ago. They told me I could not get them without an appointment and another fitting. They could not make an appointment any sooner than THREE MONTHS!! What if someone has a venous stasis ulcer? Three months is an unreasonable time to wait for an appointment

This review is for the Scottsdale office which I could not find on yelp. 3303 N. 75th St…read more For 8 years I have been given foot gear every year by Medicare due to 12 years of diabetic neuropathy. Each time at three different locations they ask what size and which shoe. End of story. This year I was sent to Hanger, I went from one star service to five star service. This Scottsdale location did an in depth interview, numerous measurements gave information on why some styles might be better suited for me. After the arrival of the shoes still did some shaving of insoles then wanted me back in two weeks at which time careful review of the insoles (with adjustments) sitting on the floor checking movement of each foot. I cannot believe they go to show much to make sure everything is perfect. I peeked in the window of their large well equipped lab...... amazing Lori Dias, C.P.O. did fittings after a man did original analis attention to detail is great. Do not hesitate to check on these people for any prosthetic or feet gear kneads you might have.