A year ago my husband and I were looking for an apartment in Keller. We looked at five complexes…read morewhich didn't interest us. Then we stopped at Olympus Waterford where we were met with a big smile by Chelsey in the leasing office. Chelsey's bubbly personality made us feel welcome as We asked our list of questions which she readily answered. She took us on a tour of the complex and an upstairs apartment which was modern and had everything that we were looking for. Then Chelsey walked us through the application processing process, answering all our questions as we went. She was very patient with us and our lack of computer skills. After we signed our lease she told us just to call if we had any questions or problems with the apartment. Whenever residents stop in the office Chelsey's addresses them by their name. She always is professional and makes you feel welcome. Over the last year Chelsey has been helpful answering questions and working with us to take care of our maintenance requests. We are very pleased with out apartment and the services we get at Olympus Waterford we would recommend the complex to anyone.

Property is decent. The landscape needs some serious help. In front of apartment is just mud. The…read moregym is pretty small and needs updating. The worst part is the walls are so thin, you can hear neighbors tv after midnight. Very frustrating when you have to work and can't get issue resolved, otherwise it's ok.

Been living here for 6 years, love it. They're active when it comes to hosting events, upgraded…read moreamenities, nice walking areas, can walk to the shopping center in 5 min.

I have lived at Olympus Town Center since February 2024. Within a month of moving in, the property…read morebegan major renovations directly beneath my building. They performed extensive dirt work -- removing all the soil from under my unit and several others -- and piled it in front of my apartment for six to seven months. When the work was finally "completed," the contractor only replaced about half of the dirt, which, as anyone familiar with construction knows, is bound to cause future structural issues. They never told me they were planning on this work and that I would be living in a construction zone. Within a couple of months, I began noticing cracks in my ceiling and leaks from the upstairs unit. I was told the issue came from a clogged AC line. It took several attempts before they finally stopped the leak, but the damaged drywall in my apartment was never repaired. In November 2024, I submitted a request for the drywall to be fixed, and they marked it as completed even though no work was ever done. I'm not someone who usually complains, but by June 2025 I brought it up again because the damage had become an eyesore. In July, I saw a maintenance worker entering my apartment on my Blink camera -- I assumed they were finally there to fix the drywall. When I came home, I was told he was there to access the ceiling for a plumbing leak in the unit above mine. I wasn't informed anyone would be entering my apartment, which was extremely frustrating. The maintenance worker could see my frustration and said he would repair the drywall after fixing the plumbing -- and he actually did, but only because he took it upon himself to do it, not because management followed through. It was the worst patch job I have ever seen and it was painted with a gloss paint even though the wall is painted flat. I renewed my lease in August 2025, hoping things would improve. By September 2025, new drywall cracks appeared, and parts of my ceiling began to fall in. I went to the leasing office and waited 30 minutes to speak with someone, only to be told to submit another request online. I submitted multiple requests asking to meet someone at my apartment to review the damage -- no one ever showed up. I also emailed management and several office representatives expressing my frustration and requesting to be released from my lease. That was over 10 days ago, and I have yet to receive a response. To make matters worse, when the initial construction was done, they removed all the grass and bushes around the building and never replaced them. I've had nothing but dirt in front of my apartment for 16 months. When I finally asked about it, they threw down wood chips -- which now wash into the parking lot every time it rains. Overall, Olympus Town Center has terrible communication and poor maintenance practices. They regularly mark requests as "completed" or "cancelled" without actually addressing the issues. The property looks awful, the buildings are falling apart, and management doesn't care. To add insult to injury, they even increased my rent despite all of these problems. I pay monthly for pest control, yet my ring has only caught them one time treating the property. I would not recommend Olympus Town Center to anyone. They are friendly and accommodating only until you sign the lease -- after that, you're stuck. Olympus has bought out many other apartments in the area, leaving renters with fewer options and lower standards of care. I'm attaching photos of the damages and conditions to show exactly what residents are dealing with.

I really enjoy living here as it's quiet and safe. The staff is very responsive and the grounds…read moreare well maintained. My neighbors are wonderful. I even encouraged my coworker to move in 2 weeks ago. It a very nice community, though parking can be tricky (get covered parking), and if something needs maintenance the management responds very quickly but if an appliance requires replacement I have found the management won't purchase it (water-heater provides warm water for 8 minutes; difficult in the winter if you have a lot of hair). The maintenance crew worked hard to help extend the hot water.

Where do I start from the outdated equipment and services to the horrible office management!…read moreIsabella the property manager is RUDE and Stacey is not all that great either, Isabella has no interpersonal skills and has the don't care attitude and walks around like she is a queen! The appliances are old, the paint inside the units is just poor quality and start to peel and they try to cover it up with cheap patchwork, all of the screens on the windows have holes in them, what bathroom that you know of does not have drawers in it to put your bathroom supplies in. You have to roll your window down and use an outdated flat fob that's like a credit card instead of having a modern gate remote.....It does rain a lot in Texas management! The Stones are falling off of the buildings and have been for sometime now and they just don't keep it very clean compared to other Apartment complexes! All of this would be Olympus Stone Glen in Keller TX, I would not recommend anyone to move into that property if you cherish a require a nice, clean friendly environment! Many residents there feel the same way as I do based on conversations, I must admit that the maintenance guys are nice unlike the front office ladies.

We applied and cancelled our application before signing a lease because the entire experience made…read moreus lose all confidence in this property. The unit itself had serious issues, but the main reason we walked away was the leasing office's communication, dismissive attitude, lack of accountability, and overall handling of the process. We toured our unit that we applied for, 1327, and found over 50 dead flies throughout the apartment. They were in both bedrooms, the living room, bathrooms, kitchen, and even inside kitchen cabinets. There was also a large active hornet nest on the balcony. When we brought up the flies, we were basically told the unit had been vacant for a while and that sometimes doors get opened during tours. That does not explain dead flies throughout every room and inside cabinets.(photos attached, every black dot is a fly) The Building 1 elevator was also broken, which mattered because our unit would be on the 3rd floor. We were told they were waiting on parts with no clear repair timeline. When we expressed concern about moving furniture to the 3rd floor, the response was basically that the elevator is a "convenience" and stairs could be used. We also saw another resident's review warning people to "avoid Building 1 like the plague" and saying the elevator is broken most of the time. The worst part was the leasing office's handling of a unit switch. We saw another unit listed online at $1,150 base rent, so I called multiple times and left a voicemail, but no one answered. Because of that, my sister had to go to the office in person to ask if switching was possible, since the unit was on the first floor and would avoid the elevator issue. Once she got there, she was told the $1,150 price was a "system glitch" and that the actual price was much higher. We did not approve switching to that unit at the higher price. My sister only asked for a call back from the leasing agent we had been working with so we could discuss everything regarding our lease before making any decision. Instead, they sent us a new lease to sign for the other unit at $1,895 without our approval. We never agreed to the unit or that price. Asking a question is not approval. Mentioning a higher price is not approval. A missed call is not approval. Then they sent an email that correcting their own mistake back to the original unit was a "last change" "time consuming" and "unnecessary admin work." That was extremely unprofessional. Generating accurate lease documents, correcting errors, answering pricing questions, and confirming approval before changing someone's unit are basic leasing office responsibilities that are part of their job. Applicants should not be treated like a burden for expecting accurate documents before signing a legal lease. They also tried to justify missed communication by saying that if a voicemail is not left, they are not notified of every missed call. I had called multiple times and did leave a voicemail with my name, phone number, and reason for calling, followed by an email as well. Bringing that up felt like another attempt to shift responsibility instead of acknowledging that communication was handled poorly on their part. The unit issues were serious, but they could have been fixed. Cleaning can be done. Pest control can be scheduled. Maintenance can happen. What made us cancel was the leasing staff's behavior: dismissive explanations, shifting information, lack of accountability, an unauthorized lease change, and treating basic applicant questions like an inconvenience. We were not even residents yet, and the process was already stressful, frustrating, and disappointing. If this is how applicants are treated before signing, I can only imagine actual resident concerns are handled much much worse. Based on this experience, I would strongly warn anyone to be extremely careful before applying here.

TENANTS BEWARE If…read moreyou are registering a guest to park, double-check that the system does not truncate the license plate number. This happened to me. My guest's car was towed 17 miles away to a garage on Beach Street near downtown Fort Worth, costing $375 to retrieve. The parking portal requires you to enter the vehicle description and the license plate number twice. It's hard to believe I would have made the same mistake twice. Even truncated, the description and the first three digits were enough to verify registration....LET YOUR CONSCIENCE BE YOUR GUIDE. It seems clear that a better system needs to be implemented to prevent this from happening to others.

What a great experience! We were looking for an apartment in Roanoke and Graci & Kellen were…read moreprofessional, knowledgeable, and a pleasure to work with. They answered all of our questions. We will be renting an apartment at Two99 Monroe. I highly recommend!!

I lived here for less than a year while working in Ft. Worth. I really liked the other residents,…read moreand the nearby restaurants but that was it. Many people do not pick up after their dogs and the place is run terribly. I would give less than 1 star if I could.

Upscale senior living. Great Activities and Activities Director. Everything is modern and new…read more Lovely setting. Great amenities.

This place is wonderful across the spectrum both for the newly retired that just want a quiet…read moreneighborhood to live in, to the complete assisted care facilities offered, should the need arise (this can be for acute temporary conditions or long term). They even have hospice available here. We utilized a hospice service for my grandmother and were very impressed with their staff (If I remember correctly, you can request information and will be provided with outside hospice info). The nurses were kind, understanding, patient, and informative. They didn't act irritated with our many, many questions and concerns, and I felt comfortable leaving my grandmother in their care at the end of the day. Because of this facility's wide range of care, my grandfather, who is almost completely blind and cannot drive because of this, was able to spend much more time at my grandmother's side in her last days because he lived in one of the apartments in the main building. I feel the greatest advantage to offering a full range of care and services is that this allows for the highest level of independence possible. If something does change and a higher level of care is needed, residents will still be able to stay in a familiar environment. This is a difficult transition for many people and this lessens the need to make "the hard decisions," down the road. My grandmother passed away in 2012 and my grandfather still resides here. He has been able to make friendships and enjoy more activities because of the ability to access resources he would not normally have. You can become as involved or uninvolved as you wish, although it appears most people find the community to be a great thing. Ultimately, these factors all increase one's quality of life, as well as eases the minds of loved ones that often feel overwhelmed by the entire process. Since 2012, I've watched this community grow and evolve, including the neighborhood just down the street. I have emphasized a lot of what this facility has to offer when some (or a lot) of assistance is needed, but I would be remiss not to mention the sizable neighborhood next door. The houses are brand new and quite beautiful. I've watched them being built. It bears worth mentioning that the all of the grounds are very clean and well-kept. I also have had personal experience with being confronted by security (I was photographing by the pond while visiting my grandparents) and know for a fact they take the safety and security of their residents very seriously (you are required to check in when visiting the main building and the apartments inside of it, but this is not required for the neighborhood area). This would be an ideal "golden years" experience, in my opinion. I could enjoy living around people my own age, know that I could stay in the comfort of my home - or at least my neighborhood - until my last day on earth, and my overall quality of life would be maximized. I'm quite certain there are additional benefits that are offered to residents that I'm not aware of (landscaping, cleaning service, social events, etc.). The one issue that could be a very big issue with this location is the price tag. This would probably be a deal-breaker for most people. They say you get what you pay for. Unfortunately the average American simply will not have the means to cover the cost long term for living here. I'm not aware of any type of financial assistance or services offered, but I haven't looked into that and it may be worth a little bit of research if this move feels right for you or your loved one(s). Overall, I am very impressed with all of the advantages this kind of lifestyle has to offer. I personally would consider living here should my finances allow for it and I'm still residing locally when I'm retired. I still come here frequently to visit my grandfather and have enjoyed watching this new community flourish in recent years. Words cannot express how grateful we are to those incredible nurses and staff that helped us through the last part of my grandmother's journey. Thank you.

I moved into a one bedroom at The Venue at Hometown in February of 2017 and just recently moved out…read moreat the beginning of March 2019. In the two years that I lived there I never once had an issue, with anything. I never even saw a spider, bug, nothing, which I was shocked by considering I lived above a restaurant. I figured I would have to deal with something. I am a single female and never, not once, felt unsafe. The few minor maintenance needs I had were always immediately taken care of. The apartment was incredibly well insulated as I never heard my neighbors and my utilities were ridiculous low. $34/mo average on electricity. The staff was incredibly friendly, helpful, and always knew who I was. I only moved out because the lease was up and I was already at the top of my budget. This is a great property that's ran by great staff. If you're thinking about it. Do it!

Great apartment community. Great management! Excellent location to Fort Worth and Dallas!…read moreNice pool area, trash pickup, covered parking as well as garages. First floor retail, shopping close to Kroger and friendly residents

Their morning kitchen manager needs to start paying attention...I have been visiting my mom for a…read moreweek, everyday she orders toast...in 7 days not one piece of bread has been anywhere near a toaster...they just take bread from a bag throw in in some styrofoam and bring it up...if she wanted bread she would have ordered it...for 3000+ a month the least they could do is buy a freakin toaster and train someone how to use it... I am willing to provide lessons for 300 bucks an hour

We recently moved to the Conservatory at Keller. We looked at numerous places and always came back…read morehere! The staff are friendly, professional, and sincerely want what's best for you. We feel like we are surrounded by an army of helpers! We love everything about The Conservatory - we are so grateful for all the activities, housekeeping, etc. It feels like we live in a resort!!!

As a CURRENT resident, we will not be renewing our lease…read more We have lived here for over a year and since the beginning the staff and management has been by far the worst we've ever dealt with. No one responded to our emails for months when we would talk about parking and other issues. They have visitor parking but never enforce it. They claim to have a towing company come by nightly to remove vehicles that are not registered and that has NEVER happened. My husband and I work late and while being pregnant I would have to walk buildings over and sometimes park in visitor parking myself due to the lack of parking spaces. I have contacted management and the main manager said since last year "I will not call the tow truck over the holidays to inconvenience people." But her residents she obviously doesn't care to inconvenience. I've contacted Greystar Properties as well several times and they also have not responded to calls or emails. So the whole company is just awful. We were so excited to live here and now we would NEVER recommend it to anyone.

New management is the worst. Went into the office because the gate hadn't been working for a couple…read moredays and they were rude and indifferent. As I was talking to one of the employees about the gate issue one of the other employees actually laughed at me, and then the employee I was talking to chuckled. The manager was there as well and was talking about me as if I wasn't there. Then the new tag they gave me didn't even work. If you care about a responsive and understanding office team don't move here.

Have been here since 2018 and have definitely seen a decline…read more High turnover in management and recently lost an amazing maintenance manager. These days maintenance service tickets take 2 - 3 weeks to get closed, multiple lights were left on in my apartment, and a little mess left behind. The trash compactor area is a mess but that really has to do with the tenants. I recently renewed my lease and while I understand the increase it is hard to understand as I have seen a lower level of service. I like the area so I am definitely feeling like I am stuck but no longer recommending this as a great place to live.

Kelsey booked an appointment for us to look at a one bedroom, we got there…read more no apartment available to look at she wasn't working that day but another lady was, she never greeted us while she was finishing up with another customer, once we got to talk to her she was very short with the questions we had, she was also rude kinda looked down on us, we spoke with kelsey on that monday after, she was supposed to give us more info never heard back from her! After being treated this way I will NOT live here,