Totally disappointing and frustrating experience with Vera Specialty Concrete…read more We hired Tony Vera of Vera Specialty Concrete to put in a poured cement floor for 2 rooms in our basement (about 500 Sq Ft). He promised a smooth, grey-patterned cement floor as shown in the pictures he sent us. Timeline of events: 1. They removed yucky old carpeting and the tacking holding it to the cement substrate. 2. They ground down the floor to even it up. He failed to put up any plastic sheathing and did not cover the HVAC vents and returns as he had promised. Our basement and half of the main floor were covered in dust and debris. Horrible. 3. They added material to cover the cracks in the substrate and it sat for a while. 4. At this point he should have realized that the substrate was rough and uneven and would require more work to cover properly. 5. They troweled on a micro-thin layer of micro cement which didn't cover the floor well and showed all the underlying cracks, holes and lines from the carpet tacking and did not match up to the level of surrounding tile work as he had promised twice. 6. After a week of curing, they sealed the floor with a floor mop type implement and left with little notice. They failed to clean up afterwards. We received demands for payment of the final balance. 7. After weeks of communicating that we were not satisfied with the coverage, thickness or smoothness of the surface, he ghosted us twice and we assumed that he had abandoned the project. 8. Weeks later, he texted that he wanted to do another pass, consisting of micro-abrasion to remove the sealer, additional layers of micro-cement and final re-seal, we agreed and scheduled him to return. They never showed up and he has ghosted us for the 3rd and final time. No further communications of any kind since. Lessons: watch every move, ask lots of detailed questions and ignore the bulls**t he dishes out. Highly not recommended. Do not hire them!!!

We contracted Verafloor to level the concrete sub-floor as part of a full gut rehab. The floor was…read morevery uneven and we wanted it flat so that we could lay wood / tile directly on top of it. Based on this project experience, I could never recommend this company for concrete leveling. They did not deliver a suitable subfloor, and ultimately cost us more than double the budget trying to remedy their mistakes. This review is with regards to concrete leveling, as I did not use them for concrete polishing/staining. The project started off poorly when we tried to get a certificate of insurance from Verafloor for our condo association. Over the course of 2 months, I sent 17 email and text requests, as well as made numerous phone calls trying to get the COI. We would have walked away from the company then, but had already signed a contract and paid a 50% deposit of $6K so we stuck it out. The project quickly spiraled downhill as soon as they started working. No mapping of the sub floor was done, and no targets heights were marked. Pea gravel was spread as filler in the high areas instead of the low areas. Concrete was poured without any strings nor markers. After three days of work, Verafloor scheduled a final walk-through with our GC asked for final payment. The floor was no where near the standard needed as a subfloor. It varied up to 3" in height within an 8' span throughout. The heights of the floor varied throughout and exceeded the maximum target height in areas. The industry standard for a flat subfloor was no more than 1/4" variance in a 10' span. The contract stated we would get a level floor, we would have accepted a flat floor but couldn't accept one with such variances. Our GC and we suggested Verafloor rip up this concrete and start over (in hindsight we should have insisted on that). Instead, we agreed to allow them to grind the floor down and then re-pour the floor. We never imagined the crew would be grinding down the concrete for 2 months. They hauled away 21 bags of concrete dust. When they were ready to pour a level floor again, we requested one room as a test to demonstrate the crew had the technical skill to pour a flat floor. This time they used strings and marked the target height...and poured a flat floor. Unfortunately, they measured incorrectly and placed the target strings 1/2" below target on one side and 1/4" below on the other side of the room. Even though they failed this test, we agreed to allow one more attempt to get a flat floor. This time they didn't use markers or string, and just eyed it. When we evaluated his finished product, the floor was once again not flat to the subfloor standard. We even invested in a $500 laser floor measurement tool to confirm it was not within the standard. At this point, our project was more than 4 months behind due to the floor work that should have only taken 1-2 weeks. We found several independent flooring and concrete professionals to assess the situation, and all agreed the floor was not acceptable. Rather than go to arbitration to recoup our costs and risk further delays, we decided it would be best to call it quits and allow Verafloor to keep the deposit. We then found a different professional who could fix the floor in its current state. I know Verafloor lost a lot of money on the deal, as they poured, ground, and hauled away a lot of concrete. But we lost significantly more. With the cost of the initial deposit, replacement floor contractor, and 4 month delay, we spent more than double of the original $12K budget. Additionally, the work crew was not professional nor respectful of the work site. The other project subs commented on their lack of professionalism, and they even drew graffiti on the drywall and floor.

I got a quote for EK Pro Restoration to complete a job that I was not competent to complete. I had…read morea mud room that I demoed and started to repair. Quote was separated into different areas: 1)Drywall, mud, tape and finish for paint in mud room,paint 2)Repair damaged drywall on ceiling in kitchen, paint 3)Repair damaged freshly on basement stairs,paint Every step was itemized and had the price next to it so if I thought paint was too much, I'd be able to remove that option. At the end, you pay for any items they needed to purchase to compete your job. I opted for all three items to be completed and also asked for additional things to be added throughout the projects (trim, baseboards, crown molding, paint) and they accommodated every aspect (with additional cost, of course). 2 guys were here for about a week and they were both extremely respectful of the property (booties, cleaned everything, busted ass)..they even asked to use the bathroom every time even though I don't think that was necessary (there was a language barrier of Ukrainian/Russian, so made it a bit hard to know closet meant bathroom lol). All in all, I would highly recommend this company. Photos attached of mud room from where I left it (exposed drywall) and finished product.

We had Max and his guys at EK Pro Restoration redo our shower floor that was leaking underneath to…read morethe subfloor (only 6 months old and already failing, growing mold!!), after our contractor's guys did a subpar job. They took out the original floor- tile and mortar bed, all the way to the subfloor. Then they re-did everything, added a curb (we had curbless before), and raised the sliding glass doors which had been installed too low. We are thrilled with the job they did; cleaned up every day and start to finish only took four days. We recommend without hesitation!

We had Total Home Improvement refinish an already finished basement, build a custom work room in…read morethe unfinished part of the basement, and build a custom storage area in our unfinished attic. Everything they did was fantastic. THI is run and staffed by courteous, highly competent and communicative people. If you want to get what you pay for from people who clearly take pride in doing their job well, contract with THI. The quality of the work they did was excellent - better in several cases than we were expecting. The on-site staff were super courteous, obviously loved what they do and care a lot about doing it right. Total Home quotes prices up front and strives to stick to that plan. Our project had some cost changes, but none were really surprises, because we were advised up front of places that things could get more (or less) complicated, and when that did happen, THI always talked with us about how to proceed before making any changes to plan. You have to sign off on contract cost changes. Overall, we love everything they did. We have future remodeling work planned and will absolutely contract with THI for it.

Total Home Improvement just completed a second project for us. The first was a kitchen remodel and…read morethe second was a master bathroom remodel. I selected Total Home Improvement for my second project because of their commitment to high quality work. Garret lead us through the design phase, Keith managed the project day to day and and Abigail assuring materials were ordered and on time. This team works well together and does not take any shortcuts or compromise in any way. All workers are friendly, professional and ensure proper clean up at the end of each day. I highly recommend Total Home Improvement.

Great people and installation was great. Carpet selection was nice. They also refinished some…read morehardwood floors that turned out like new. Would use again

I got my carpet installed by this company only 3 years ago…read moreand since it was installed poorly It started to buckle. Now it's going to cost over $600 to repair their poor poor job. Don't EVER use carpets in the park!!!!!

I used GC Floor Sanding after another flooring company did not work out. George came and was very…read moreprofessional and gave us good advice. His guys were great, helpful with moving our furniture and polite. They were meticulous in cleaning up and taping our new cabinets. Our floors turned out beautiful, and the price was very fair. I cannot recommend them highly enough!

One of my favorites house from Highland Park, GC Flooring did amazing job on repairing old floor,…read moresanding, staining and finishing floor with Bona traffic satin, commercial finish!! Beautiful project, nice house and amazing customer!! Always it's pleasure to work with happy customer !!

Worked with Greg when our 8 unit condo building had some water issues in 2010/2011. We received 3…read morebids and decided to go with Walter Grzebieniak Bldg Maintenance, Inc. They were on the lower side but not the cheapest. We are very happy with the work/cost/etc. Greg kept me in the loop during every step of the process. We haven't had any leaking since. We couldn't have asked for a better experience from a contractor.

Tuckpointing only lasted 3 months before mortar coming out and retracing. Had to stop them because…read morecolor didn't match the rest of house. Absolutely horrible work

We considered expanding a first floor powder room into a full bath and approached AirRoom and some…read moreothers a couple years ago, basically told that we couldn't do it. Then my wife read an article about Regency and we called them for their opinion. Bruce sat with us, looked over the space, and said it wouldn't be a problem. He provided sketches of what we could do, for what we considered a fair price, and we agreed. Finished today! It's beautiful and we couldn't be happier. The crew that did the job really knew their stuff, showed up on time, put protection down and all around, cleaned up when they left for the day, and were generally top notch pros. Maciek and Roman were the two stars but others who came on one day or another were all good. My wife and I are happy that we used Regency and would recommend their services to anyone.

Bruce was very eager to do our project - things went very well for the majority of the project…read more There was a small blip when the wood floors were completed. Sam instructed the floor people to figure out a quick fix for which there wasn't one. The floor people were very upstanding & finished it properly, much to Sam's disinterest. We were also interested in several smaller outdoor projects that were to begin when the weather improved. We were promised that we'd hear back - never did. Someone else is doing the work now, as the summer comes to a close. While the work was great, the follow up is suspect. I guess the larger projects are of greater interest.

AB Edwards has done our roof repairs 2x for 2 separate situations. We moved into a new home and the…read morefirst was one we knew we would need for an addition. The addition needed the entire roof replaced, and they came highly recommended to me by a coworker. I went with them and we are so glad we did. They came out to quote, and Chris the Project Manager was really thorough and explained everything that needed to be done. He mentioned if anything was uncovered what would also have to happen. We felt really confident in choosing them for the job. Yes the quote was higher than the roofer we had in during the inspection of the property, however, that roofer is listed in these reviews as a company that AB had to help a customer fix their work, so we were fine with the pricing. During the roof replacement we found we needed additional work done, but this was all discussed upfront as a possibility, so was not a surprise. The work was done quickly, and so well. Fast forward to March, and there was a leak that was in our master bathroom. The contractor on the house has been shady and not wanting to help with this as he "never touched the roof". We decided to finally just go back to AB as we knew they would help quickly and do the best job possible. They also knew about this issue back in December when they were doing the other project, and were there to help if needed they said. How great is that, knowing they would do the work for us and feeling good about it because they really cared. So, I called up Chris the PM, and he got here in about a week. Took a day to do the majority of the work, and even an additional cosmetic fix because of that crazy windstorm we had. They have about one more day left of work, not even, and that was because it rained the other day. We are fully confident that this has fixed the leak, and we can now get to work on the interior fixes in the bathroom. I cannot recommend them more. Go with them, even if they might have a higher quote then another roofer. You will not regret it!

I hired AB Edward to redo a metal roof on my Kenosha house over 10 years ago. The other roofing…read morecontractor I hired was unscrupulous and I had to sue them in court. AB Edward redid the entire roof and garage for a 4000 sq ft house. There have been no problems since and I don't foresee any problems for a long time. I also recommended them to others. If you want exterior construction done right, pay what a reputable contractor is worth the first time so you don't have issues with repairs in the future.