Tear-off exposed more rotten plywood than I wanted to see. The needed boards were included within…read morethe agreed decking allowance, so the price did not suddenly jump. New underlayment and shingles went down only after the damaged areas were repaired. I appreciated that the unpleasant surprise did not become a billing surprise.

We manage a small co-op and scheduled an inspection after realizing nobody had looked at the roof…read morein years. I expected them to come back with a giant list of expensive recommendations, but that wasn't the case. They identified a few minor issues, cleaned up some drainage concerns, repaired a section of flashing, and gave us a realistic assessment of the roof's condition. It was refreshing to get practical advice instead of a sales pitch from royal roofing bronx.

I called Bill after closing on a 1940s house with a questionable roof history that clearly needed…read moresome attention. Just from speaking with him, I could tell right away that he was extremely knowledgeable. He even pointed out that my roof hatch was very high quality, which gave me confidence that he really knew what he was looking at. A few days later, Bill showed up personally, walked the entire roof, and gave me a thorough assessment. A few days after that, after one full day of work, I had a pristine, repaired roof that looked fantastic. The price was very reasonable, especially considering the quality of workmanship I received. I would gladly pay it again for the peace of mind and quality of the work. He even went above and beyond and sawed off a lock the prior owner left on the hatch that we only found out when Bill attempted to open and the keys didn't work. If you need roof work done, Bill is your one-stop shop. Just call him -- you won't be disappointed.

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.

My husband and I experienced a very unexpected and unpleasant leak in our bedroom. William & Hugh…read morewere quick to respond, clear about the process to repair, and gave us a very fair price. We had been given an estimate almost 10 times as high as theirs by another roofer. They fixed slates on our roof and we have not had any leaking since then - it has been a couple years and no problems whatsover. Kind, responsive, honest, and quick to do the work: It feels like that combination of things impossible to find these days, but William & Hugh are a great team.

Very responsive and great communication. They came out and…read moredid a great job replacing my downspout. I will definitely hire them again for future work.

Was able to get a standard quote on the phone with a helpful rep based on property sqft and google…read moreimages. No surprises or re-quotes when they came to do the job. Our tech was named DJ and he was great. Pointed out a couple of roofing issues (and quoted them for repair) without being salesy which was nice. Would recommend.

Had difficulty with an initial visit, however work was completed fully after working with their…read morecustomer support team. Will continue to use their services but will take time to move from a 4-star to a 5-star review.

The service was great! The people did detailed cleaning for roof and gutter. Cleaned up any mess…read morecaused from the debris. Also removed debris that went to neighbor property.

This review is for my only experience with them...keeping appointments. I don't know how their…read moreactual service is since they stood me up on my appointment. If you are given an appointment and a time frame, then you expect this company to keep the appointment. Instead they never came: I had to take a day off from work to have no one show up: I was back and forth with their customer agents and they kept leading me on and making me think their techs were coming. Then, they finally admitted that they were overbooked for that day and was there a better day for re-scheduling? Yeah...the better day was the day I took off to wait for them to come. So unprofessional...I felt disrespected. The only thing good that came out of this was finding another company that actually had someone show up when they said they would. And after reading their other reviews on Yelp, I realized so many others had the same issue with this company not showing up for scheduled appointments. People's time are precious...this company needs to remember this. They need to overhaul their scheduling commitments!!

The first heavy storm after our roof replacement happened sooner than I would have preferred, but…read moreit ended up being a good test. The new roof handled it without any water entering the building. Before replacement, the surface had blisters, cracked seams, and several areas that held water. We reviewed repair and replacement options, and the condition of the insulation made replacement the more sensible choice. The old layers were removed down to the wood deck. Most of the wood was sound, although several boards near the front parapet needed to be replaced. A self-adhered modified-bitumen system was installed over new insulation and a cover board. The chimney flashing, plumbing vents, and roof hatch were all completed individually. Additional taper was used near the rear drain to improve water flow. The Royal Renovators Inc. crew protected the front planting area and used the rear access for debris. We found a few scraps of membrane near the neighboring fence after completion, but they returned and picked them up the next morning. The final documents included photos, material information, and the written warranty. Months later, the roof is still draining well and the interior stains have not returned.

The roof on one my buildings had reached the point where the frequency of repairs were becoming…read more.. exponentially more frequent. So, it was time -- full roof replacement. Since the building is both commercial and residiential, one of the biggest concerns was minimizing disruption to tenants, and of course keeping everything on budget and organized. From the start, Royal Renovators seemed to understand these concerns and put together a plan that worked around the building's daily operations. The existing roof was removed, damaged areas were addressed/fized, and a new roofing system was installed along with snazzy updated flashing and drainage improvements. Communication throughout the project was - chefs kiss - and we always knew what stage things were in. As expected, there were additional conditions unconvered that needed to be addressed. But, these guys were transparent about it, laid out the options like they did before, and it didnt turn into pressure or surprises. What stood out was how transparent they were when additional conditions were uncovered. Every decision was discussed beforehand and documented with photos. In the end, the new roof was completed on time, and is performing exactly as expected.

Our neighbor suggested A. Stewart Roofing and Waterproofing for dependable basement waterproofing,…read moreand we are happy we took her advice. I contacted Alex on 1st September and was delighted when his son arrived at our house to offer an estimate on a Friday afternoon. We recommend this company to everyone looking for speedy waterproofing solutions at affordable prices! I Highly Recommend Them!

DON'T USE THEM! They do poor work, do not honor their warentee and have gone a wall. I had them…read moredo my flat roof and the landing. Both roof & landing continues to leak. Last year they had me pay an additional $1800.00 stating if I do this additional work , for sure the landing will no longer leak. Well they bamboozled me twice alone just on the landing because it still leaks Since February the roof is leaking to the degree the ceiling gave way. Without coming to evaluate they stated its the drain not the roof. They kept making excuse, finally after threats, they came and tar around the drain and fixed the landing. Well they both still continue to leak. I had a plumber/ drain man evaluate and he stated the drain is fine the roof leaked around the drain pipe , he stated one of the pipe was not sealed. The leak had destroyed the plywood around the drain & the apartment is taken in water. I three way the plumber with Alex Stewart and he informed of above. Alex told me he would reach out to his father and get back to me with a plan. I never heard back from him and now it's May. He has not answered calls, text, or emails. So much for the Five year warentee. I have had two other professional roofing company up to evaluate and they have confirmed above. In addition they commented on how they did the entire roof wrong & insist I am going to have more problems. I have reported them to the BBB & soon the NYC licensing and plan to take all kinds of legal action. I have a big headache, complaints from my tenants, leaks and property damage! ! Don't use them!

I am probably the annoying customer who reads every line of an estimate and asks what half the…read morewords mean. To their credit, nobody rushed me or acted irritated. They measured the roof while I was there, opened two areas to check for moisture, and showed me why another coating would not solve the problem. The replacement took four days and included removing the old material, correcting the slope near the drain, and rebuilding the hatch area. I received photos most evenings without having to request them. The dumpster pickup was late and cost us a parking space through the weekend. That part was aggravating, but it had nothing to do with the quality of the roof. The final price matched the proposal, and I understood what I was paying for.

The roof had developed widespread surface cracking, but the recurring bedroom stain appeared only…read morewhen snow melted slowly rather than during ordinary rain. Test openings found damp insulation beneath several older repair areas, indicating that the moisture had traveled farther than the visible stain suggested. The owner compared removing only the wet sections with replacing the complete roof. Because the existing modified-bitumen system was heavily patched and approaching the end of its service life, full replacement was selected. NY Roofing removed the old roof to the deck, deteriorated material around the hatch was replaced, and tapered insulation was added to improve movement toward the rear drain. A new two-ply modified-bitumen system was installed with fresh wall flashing and metal edges. Materials were lifted from the street during a restricted delivery window, while the neighboring roof and occupied rooms below received additional protection. The finished surface had a consistent slope instead of the shallow depressions that had formed around earlier patches. Following several rainstorms and one freeze-thaw cycle, the bedroom ceiling remained unchanged.

This business is a rip-off! They scammed my family for several thousands of dollars. The job was…read morehaphazard incomplete as Manhattan Roofing repaired half the roof, but NOT the entire roof of the whole building. They did not show photos of the completed work and partly negligent from my party as no one was physically able, ready and willing to climb the roof to make a visual assessment of the alleged completed work. My party has become dismayed, dispondent from the deficit and utter dysfunction horrible work from Manhattan Roofing including the financial pain of being cheated and scammed. The absence of work completion. It is the consequences and the effect of NOT doing. My party and I are victim who grapples with these plaguing consequences. Forward. Years later, the continual plaguing problem of leaks and water damage from rain, snow and all elements entered. The workers from this rpofing business did not enter the roof but used a long ladder from the side of the building to do this haphazard work. Ergophobia? Or, acrophobia of heights? Money hungry! Construction contractors from another business was hired year 2024 to take corrective action for repairs to be thoroughly completed to thwart effects from elements.

I worked with George to repair my parent's roof in NY. We got several bids from different vendors…read moreand George gave us a good bid, has a good reputation on Yelp, and seems pleasant enough to work with. There was some slight damage done to neighbor's window screen (from debris bering tossed from my roof), but George acknowledged and took care of the issue with no fuss. The job was done super fast!! (2 days). George was patient with working with me and my parents. A+++++++++++++++++

Good value, timing and professionalism from Jim, the estimator and Jon, the PM…read more Total cost about $8/SF for a whole roof replacement due to interior leaks wiith GAF/Timberline shingle system which is as fair as you can get for a smaller job. Process took about 4 weeks from estimate to completion of work (2x follow up visits for patching/touch ups post 1-day roof completion) . While the roofers that came to do the work were somewhat in hurry and didn't completely protect some existing items, no harm no foul, and quick work with only minor ding-ups that were fixed within the next week. Would recommend.

five stars for communication five stars for sense of…read moreurgency five stars for GETTING IT DONE we worked with Jonathan and Jimmy building a proposal they were the first company to reply to my inquiry, they spoke in clear understandable terms, they were able to work with us in meeting what we needed without trying to oversell us they worked with our schedule, and completed the job in such a timely manner before the next rain- and they completed the project in ONE DAY they were able to complete the job without us even being home, from consulting with a drone, to bringing their own ladders. they are the santa of roof repair! Jonathan also updated us throughout the repair stages with photos Highly and definitely recommend Big Apple renovation!