I reported her to the Ministry of Government and Consumer Services, filed a complaint with the Better Business Bureau, and disputed the charges with my credit card company. I will also file a claim in small claims court. Amanda is the most unprofessional and scamming business owner I have dealt with. She told me that I would need two sessions to get significant improvement for a paramedic scar. She showed me highly edited after photos, which, after speaking to other professionals, I was told is impossible to achieve with a camouflage tattoo. She messed up my skin, made false promises, and left me with orange dots on my scars. I had to reach out to her multiple times to book an appointment and was ignored for over a month. I called, texted, and emailed several times. When I asked for a refund for my second prepaid session because I haven't been happy with the results and it's been difficult to schedule an appointment, she refused and had the audacity to blame it on me. She said that I asked for an appointment in May and she didn't have one. She started gaslighting me about being at a wedding and having other commitments. I simply confronted her with the facts about when I reached out to her and that I never asked for an appointment in May. She suggested it and then never followed up. Instead of apologizing for the inconvenience, she had the audacity to say that she never encountered a client that bullied her like this and that I'd give her anxiety. She blocked me everywhere without providing me with a refund. I'm still baffled by her response, as I have been communicating with her very kindly and patiently. Not only has she been rude, but she also provided me with a horrible experience and is trying to steal my money. There is a reason she has her Google reviews off. Don't trust Instagram followers; those can be bought. read more